Acura dealerships near me (Naperville, IL)

Good

Great experience.

I asked for an out- the-door quote. Salesperson said it was policy that quotes had to be made in person. When I said I understood the reason for the strategy, but didn't have time to run around town to gather quotes.... she reiterated it was store policy not strategy. Then said have a nice day, and hung up on me. The car price was the best value I could find - but I'd rather pay more money to work with another dealership. And am buying a car from a competitor.

I purchased this car! No issues

Very good people

I scheduled an appointment I believe on a Wednesday, and got numerous phone calls both Wednesday and Thursday to confirm my appointment and schedule a time, which I had already done. I figured based on the amount of phone calls I received during the week, when I showed up to the dealership they would have someone waiting and ready to assist me. I was wrong. I could have walked in without an appointment because it did not matter that I had one and they barely confirmed who I was or why I was there. After waiting several minutes, the guy behind the desk finally found someone to assist me. She didn’t know why I was there or what I wanted to look at so I had to pull up the vehicle to show her. Once I was done test driving the vehicle, she did nothing to try and get me to buy the car. Zero money off and nothing extra thrown in because it is a “used car.” Might as well tell someone that over the phone so they don’t waste their time coming in.

Verry helpful

Well taken care off straight to the point no hidden

2 stars instead of 5 star because the dealership uses deceptive tactics to get potential customers to contact them. 2 stars instead of just 1 because I did get the dealership to call and text and email me. They got me to talk to them by advertising a car at one reduced price and on the phone stated the reduction was a mistake. Later, in a text message, the price was restated $1,000 higher than the listed price. It’s not cool to advertise one price to gain traction.

Had a great experience with Veronica when I inquired. She set me up with an appointment and had everything ready for my appointment. I worked with Dan when I arrived and got a great deal on a new RDX instead of the used car I came in on. 5 stars!!!