Arlington Acura In Palatine

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1275 E Dundee Rd, Palatine, IL 60074 - Map & Directions

Sales: (877) 725-0518

Service: (877) 698-0659

Today 8:00am - 7:00pm
(Closed Now)
show business hours
Sep 14, 2016
Nice doing business with them, thank!!
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Response from Arlington Acura In Palatine:

Thanks, Mike!  We're so happy that you had a good experience with us.  We hope to see you again, thank you for your business!
Jun 11, 2016
Excellent
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Response from Arlington Acura In Palatine:

Thank you for the kind words, Joy! We hope to see you again in the future.
May 15, 2016
The dealer contacted me and prior to coming checked inventory because I told him I was coming from Chicago. He contacted me to assure me the vehicle was on the lot and ready for sale. I purchased the vehicle that day since that time we have been contact every day with follow up and letting me know if there is anything I need let him know and he stated he will do his best to service me needs. The sales mans name is Stuart Craig good ethics, plain no non sense the car was for my daughter I plan to purchase a MDX from them in the future I met the General Manager he was the same great people to do business with
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Response from Arlington Acura In Palatine:

Hi Tyrone, thank you so much for taking the time to write about your experience! We strive to be as upfront as possible to make the experience pleasant and predictable for you. We look forward to helping you when you decide you want the MDX as well. Thank you again for your review, and most of all for your business.
Apr 4, 2016
Dustin McConaughey was a pleasure to work with! Low pressure and found not only one but two vehicles that completely fit our specifications!! Great prices!! Highly recommend this dealership!!
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Mar 13, 2016
Mostly honorable but did state they would take care of me after credit check then no deal and now a hit on my ceedit
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Jan 14, 2016
From start to finish the experience went well, Muhammed Patel was very pleasant and straight forward. The dealership was even family friendly and had a play area for my toddler to play while things were being finalized. I would definitely recommend and be sure to ask for Muhammed!
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Oct 29, 2015
Love the car but did not care for the dealer. Bought the car "as is" and the car had an undisclosed problem which required a major repair -- so much for my "fair deal." I found the sales manager to be extremely grumpy on my 2 visits to the dealership -- despite the fact that I was paying cash for the car. Neither the salesman nor the mechanic I spoke with seemed to know anything about the car. A "certified" used car apparently is one in which they only change the oil and make sure the brakes work. I would never go back to this dealer.
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Aug 25, 2015
We had a great salesman.
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Aug 11, 2015
Horrible..... I went back 4 times....before i was able to enjoy my "certified vehicle"
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Jun 24, 2015
They are good and respectful
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Old Dealer Reviews

Aug 20, 2014
We had some kid named matt, very unproffesional. He jerked us around on a price for 2 weeks and just played games with us. He didnt even have a business card. If you are looking for a fair price do not go here, if you wanna pay sticker price and be annoyed with your deal then this would be the place you want to go.
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Apr 19, 2014
Mean and nasty
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Dec 2, 2013
ok
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Nov 27, 2013
Good
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May 24, 2013
Good
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Apr 25, 2013
Dealer was untruthful and follow up was poor.
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Oct 27, 2012
Overall a positive experience! I ended up buying the car from them. It was a little rough at first, the salesman William was new and didn't really listen, but the others came to the rescue. Bill called a few times to bring me back in, Savan worked my numbers with the trade-in and I got a great car! Prepare to spend a few hours there for the process. They've got good coffee and free snacks to tide you over.
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Mar 27, 2011
To be fair I called them about the lincoln town car and they got back with me late sat. On sunday I went by to take a look at the car and it was in rough shape so I emailed them back and said i wasn't interested. I never had a one on one personal contact with them.
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