Bill Jacobs MINI

2491 Aurora Ave
Naperville, IL 60540

Sales: (331) 702-9612

Service: (630) 352-3516

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Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Jungle Green Metallic Description: Used 2015 MINI Countryman Base for sale - $17,995, 11,795 miles with Bluetooth, Sunroof/Moonroof, Heat Package, Premium Package, Climate Package
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Average time on market: 25 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Electric Blue Metallic Description: Used 2017 MINI Cooper S Hardtop 4 Door for sale - $27,995, 7,416 miles with LE Package, Sport Package, Sunroof/Moonroof, Navigation System, Storage Package, Technology Package, Bluetooth, Backup Camera, Premium Package, Comfort Package, Climate Package
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Nov 2, 2017
A very positive experience at Bill Jacobs Mini...5 stars! Could not have been happier. Fine folks. Would recommend....
Is this review helpful? Yes | No

Response from Bill Jacobs MINI:

Lynda, thank you for your kind words and this wonderful review! Your recommendation means so much to us. If you have any further questions, please don't hesitate to reach out!
Oct 23, 2017
Great place to shop. Bill Earnst, Mark G, and Rob are the best. I will highly recommend check this BMW store for a new or pre owned cars
Is this review helpful? Yes | No

Response from Bill Jacobs MINI:

Thanks for your recommendation, Oleg. If you ever need anything additional from us, don't hesitate to give us a call!
Oct 12, 2017
Experience there was very pleasant and they made me feel like I was at home. Didn’t push hard to sell the car I was looking at but did help out with the finer details that didn’t make sense to me at the time. Overall wonderful place with wonderful people!
Is this review helpful? Yes | No

Response from Bill Jacobs MINI:

Lucas, we're glad you had such a wonderful experience with us! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Aug 5, 2017
Stewy33
Bill Jacobs Mini in Naperville IL was outstanding. They made a fair trade in offer and gave me thier best price upfront immediately. There was no games here and I didn't have to haggle at all. I will gladly drive 6.5 hours round trip to do business with them in the future.
Is this review helpful? Yes | No

Response from Bill Jacobs MINI:

Stewy33, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
Jun 10, 2017
We had a great experience.. mileage was not 4500 but rather 6100.
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May 3, 2017
Awesome
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Apr 10, 2017
Good
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Mar 29, 2017
One week to respond to my email inquiry on specific technical questions regarding vehicle condition and apparent modifications as seen in photos of listing. Did not even acknowledge questions submitted in boilerplate response. Much better success with other dealers on CarGurus. Not impressed.
2 of 2 people found this review helpful.
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Mar 22, 2017
Excellent staff. Very friendly . Frequent reminders of my scheduled appointment
1 of 1 people found this review helpful.
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Mar 15, 2017
stoneone
very responsive, very helpful. Listened to what I had in mind & why.
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Jan 4, 2017
Informative and quick responses.
1 of 1 people found this review helpful.
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Nov 2, 2016
Great from beginning to end
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Aug 25, 2016
Well I went in to check this car, but ended up buying another mini 2013. They could've given me a higher price for my trade in, but the experience of buying my mini was excellent. The older model had a scratch, they will repaint and repair the damage. Like said earlier the trade in was worth more since it was a mazda 2013 cx5 with all extras.
1 of 1 people found this review helpful.
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Aug 9, 2016
Our experience was great! Kyle called me the next morning after I've submitted my info on line, I set. An appointment with him and when I came in he already had the car ready for a ride,. Very nice from the beginning till the end. Not pushy like most dealers are, and I like that.
2 of 2 people found this review helpful.
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Aug 4, 2016
Kristin Mlsna the sales lady gets five stars. She called & e mailed to answer our questions about the car. After driving one and a half hours, she had the car waiting for our inspection. She and her manager worked with us to get the best price possible. The unfortunate part of the day was waiting two hours to finalize the sale with the credit manager, and we were paying cash.
1 of 1 people found this review helpful.
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Jul 23, 2016
Great people
1 of 1 people found this review helpful.
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Jun 24, 2016
Great response kept me in contact with cars!!!
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May 28, 2016
Bill Jacobs Mini has an excellent reputation for customer service and contacting prospective customers! Kristin Hall has been very considerate and kind! The vehicle I had considered was sold. She is continuing to look for a Mini to meet my needs and wishes! Bravo! I love Bill Jacobs Mini!
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May 12, 2016
Very helpful
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Jan 28, 2016
They have currently set me up with financing through their own bank because they claimed that I would have to get a check from the bank I was going to go through. After talking to my bank, they informed me that the dealership should have sent the application electronically directly to them, which I am sure they knew. I have been calling them for 4 days now and neither Anna or Matt from financing will return my calls. Will never purchase a car through this dealership again!!
4 of 4 people found this review helpful.
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Dec 20, 2015
The best buying car experience ever !!!
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Read 10 old reviews
Oct 27, 2015
Dana H. was great to work with. We made the 100 mile drive to get me the car I really wanted and they got the $ to where zip needed them to be. See DANA, she's the best.
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Jul 21, 2015
Great experience! Was in and out in 30 minutes including the test drive.
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Mar 14, 2015
Responded but over my budget
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Jan 30, 2015
Ryan, Ivan and Greg were all very nice. Each took their time w me in their particular area and listened to my concerns, answered my questions honestly. Highly recommended!
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Nov 14, 2014
Very good experience!
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Sep 3, 2014
Always sending me new info, appreciate it alot!
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May 22, 2014
They were great to work with
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Aug 17, 2013
I talk to Kelly Donkue she the best ask for her they have some of the best service I vietnamese I ask to put vinyl on my 750LI SHE WILLING TO DO IT she the best go to Bill Jacob today:-D
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Jul 10, 2013
euroguy
45
the dealer gave me a price but it was out of my range.
Is this review helpful? Yes | No
May 10, 2013
This dealership let me drive 5 hrs to look at a car they knew had sold and attempted to sell me a different vehicle!!!! Do not associate yourself with these people.
Is this review helpful? Yes | No

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