Dealer changed my PCM without telling me . Is this legal?

Asked by Aug 13, 2017 at 08:15 PM about the 2014 Ram 1500 Express Quad Cab

Question type: Maintenance & Repair

2014 Ram 1500 5.7 Hemi. Misfires in cylinder # 2 when going up a grade. its
kinda scary. Took it to Crown Dodge (where I bought it) Told me they could
not replicate the problem and they did a software update only. Some time
goes by and misfire happens again. Take it to the dealer and the check
engine light goes off. They tell me nothing is wrong with the car during the
visit I see a sticker in the hood and it says replace PCM USED dealer
authorized. I ask the service writer and he mumbles and seems surprised
and says its just a software update. I do some checking and verify infact they
changed the PCM with a used one. Problem occurs a few times again and
as recently as 3 weeks ago. The check engine light goes off shortly after the
misfire happens. What should I do?

No answers yet

Your Answer

Ram 1500 Experts

  • #1
    dandyoun
    Reputation
    980
  • #2
    martinfincher
    Reputation
    280
  • #3
    Tom Demyan
    Reputation
    190
View All

Related Models For Sale

Used Ford F-150
2,185 Great Deals out of 181,377 listings starting at $1,000
Used Chevrolet Silverado 1500
2,190 Great Deals out of 181,054 listings starting at $1,980
Used GMC Sierra 1500
804 Great Deals out of 67,587 listings starting at $1,350
Used Ram 2500
121 Great Deals out of 28,914 listings starting at $7,900
Used Toyota Tundra
444 Great Deals out of 33,605 listings starting at $1,999
Used Toyota Tacoma
581 Great Deals out of 42,138 listings starting at $2,995
Used Dodge Charger
438 Great Deals out of 27,738 listings starting at $1,650
Used Ford F-250 Super Duty
351 Great Deals out of 43,472 listings starting at $975
Used Dodge Challenger
277 Great Deals out of 21,400 listings starting at $6,999
Used Jeep Grand Cherokee
907 Great Deals out of 71,381 listings starting at $992
Used Nissan Titan
211 Great Deals out of 19,518 listings starting at $2,300
Used Chevrolet Colorado
270 Great Deals out of 29,857 listings starting at $2,300
Used Ford Mustang
762 Great Deals out of 41,905 listings starting at $1,300

Used Cars For Sale

2017 Ram 1500 Express Quad Cab For Sale
1,662 listings starting at $23,734
2016 Ram 1500 Express Quad Cab For Sale
43 listings starting at $22,000
2015 Ram 1500 Express Quad Cab For Sale
57 listings starting at $20,853
2014 Ram 1500 Express Quad Cab For Sale
4 Great Deals out of 118 listings starting at $14,990
2013 Ram 1500 Express Quad Cab For Sale
3 Great Deals out of 41 listings starting at $12,550

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.