Has anyone else had a problem with sudden acceleration in a KIA SOUL? Mine was the 2010 comment. with picture by, Sandy Gr

115

Asked by Aug 12, 2013 at 11:24 AM about the 2010 Kia Soul Sport

Question type: General

My 2010 KIA SOUL which we bought from the dealer fully reconditioned used (one year ago), took off from a dead stop at a stop light with my foot on the brake when I began to release the brake to move forward. I was a car length behind the pickup in front of me and my KIA Soul jetted SO FAST, it shook and made this high pitched screaming sound, on it's own that it "slammed forward" into the pickup in front of me.
After impact, I couldn't stop the car from continuing to push into the pickup which pushed into the car in front of him and that one into the next car in front, but when I slammed "my KIA" transmission into PARK, it continued to push and I could only get it to stop by turning off the key! The RPM's were as high as they could go on the dial and so was the speedometer, they were buried on the dial. I've never had a ticket or an accident and I am a very responsible and honorable working citizen and wife and mother of 42 years. I was merely in town, one mile from home, driving to my mother's house. The traffic was extremely heavy and none of us were going over 35 MPH in a 40 MPH zone when we slowed and stopped for a light after a long and slow drive down a hill. I was about the 10th car in a row from the light with stopped traffic behind and in front of me.
The impact caused severe seatbelt bruising and my left foot hit the brake pedal which I was trying to "BRAKE" and also my left foot (which had been comfortably resting) hit the ridge of the fender well on the floorboard where you can rest your left foot on. My foot has some issues but it is not broken. I also have sinus infection from the chemicals of the airbag. NO ONE came to my aid but to the others. I got myself out of my car and ran to the others apologizing and showing great concern for all others involved. No one else was hurt badly.
I had (and still have) full coverage insurance however not PIP coverage on me (at the time but I do NOW) and my Drs offices' are scared to treat me even though I have confirmation from my Blue X Blue Shield that they will in fact cover the medical costs since I did not have PIP insurance for myself at the time. (My injuries are all still pending since the accident was recent on July 20th (2013) and it is now Aug 12th, 2013). I also have muscle separation from the seatbelt (thank heavens it works!) and hemotoma. I have been treated at an urgency care clinic recently but in another state since I was destined for a trip 6 days after the accident anyway. My insurance co., has totaled the KIA since it has massive front end damage including the engine was pushed into the firewall and the frame of the car was bent and cannot be repaired however they cannot "completely" payoff the loan so I am stuck with the remaining cost of the loan. I WILL NOT be purchasing ANY KIA at all in the future, of any size and model even though I loved my KIA for around town and it saved alot on gas but not it didn't get what it said it would get. It got 20-22 MPG around town. I never took it out of town.
I will stick with an American made car and one that is big and trustworthy! We own a Chrysler Pacifica for a second car, at least it is reliable and that is what I will drive for now, the heck with trying to save a few bucks for mileage!
I have contacted the KIA dealership and they said without them researching the problem of which someone would have to pay for the tow and "pay" for them to do the research, they would not be able to help me!!!!! GEEE...do you think they might find a problem with their car??? I doubt it!
Obviously the Insurance company owns the car now!
Sandy

20 Answers

115

Continued from Sandy Gr comment above: Also my 2010 KIA SOUL had been lurching periodically when I would pull up to a stop ever so slightly the few times I drove my KIA just before the accident when I would brake to a stop and then it would "stop" correctly. I thought, "what was that..." and it would be ok so I just thought it was the anti brakes or something......and I should take it in for service soon! This had happened only a few times just before the major collision (see comment and picture but I will attach one more picture here). The accident happened on a Saturday (7/20/13) and I was calling KIA on Monday to take it in for the lurching problem and for it's yearly service. I only drove it around town and occasionally out on the freeway around town, I never thought about major "problems" with it! It only had 34K miles on it but we bought it used from the dealership (with a SMA) and I hadn't put more than 4K of those on it myself in a years time! Consequently, I went to KIA several days after the accident to show them my bruises (using my other car) and they said since the KIA didn't make it to the shop they would only check it out if "someone paid for the tow to the shop and paid for the shop time!" Hmmmm... Well, since the car is totaled and owned by my insurance company now, it is out of my hands and I am left without the car being completely paid off and medical expenses and injuries and heartache for hurting other people which I would never do in a million years! I was given a ticket which I am going to court to plea my case to the judge and I will take any and all documentation I can find because I didn't cause this to happen! My perfect driving record of 45 years has been tainted and they all think you're crazy! Thanks KIA! The moral is: Don't buy foreign cars! My second car is a 2005 Chrysler Pacifica and I was just trying to save the mileage and fuel consumption but I will be driving it from now on! It is American MADE and I feel safe with it! It has 54K miles on it and NOTHING has happened to it!

2 of 2 people found this helpful.
247,395

Thanks for sharing. Too bad a small problem escalated into a huge one. You might want to consider talking to a lawyer.

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SInce it occurred 3 weeks ago, I am in the process of working through all of this. Thanks for your comment. SG

1 of 1 people found this helpful.
10

My issue with my 2010 soul is the esc light keeps on lighting up at freeway speed.took it to the dealership twice and never really solve the issue.

1 of 1 people found this helpful.
40

I have a 2010 Soul! and I am experiencing the same issues, it just started occuring this year. I found this post because just today I was driving a steady spead of about 40mph and coming up to a stop when all of a sudden my RPM spiked high and my car accelerated signficantly. I had to pump the brakes for it to slow down. This is the 4th time my car has randomly accelerated on its own and it is VERY scary (no accidents, thankfully)! Each time is usually when I'm slowing down to a stop. I brought the car to a Kia dealership today, I'm too scared to drive it now! My car has a clean title and never been in an accident, only has about $47k miles on it. After reading Sandy's story, I'm glad I decided to bring it in. I hope they can figure out the issue!

3 of 3 people found this helpful.
70

I had the same SAI issues with my KIA Spectra. For weeks, the RPM accelerated even when I was at a stop sign. It kept jumping-up wanting to take off. One day, it did and I hit a wall, etc. Now I am disabled and ANGRY......

7 of 7 people found this helpful.
95

Is this for automatic trans, or manual? I recently purchased a Manual 2011 Kia Soul + recently and not had that issue.. I wonder if the automatics is prone more on this acceleration issue?

20

I have a family member where the same thing happened to her. She was driving around 30mph and out of nowhere, her car suddenly accelerated to a very high speed. Her car just seemed to take over. The brakes wouldn't engage and she swerved to keep from harming other people in the intersection. She slammed full speed into a tree and was severely injured. It's been an upsetting and scary situation for the family and a long road to recovery for her (3 surgeries and long hospital stays). It's a shame we as consumers cant feel safe, even in Brand New, off the Lot vehicles.

2 of 2 people found this helpful.
50

Happened today!! I was doing about 40km/hr in a school zone at the time. I had just pulled out into a clear lane, then the engine suddenly screamed at Max RPM. I had about 100m of open road in front of me. Os I had time to quickly throw it into neutral and shut the engine off. Towing it to the dealer. No longer feeling safe in that car.

3 of 3 people found this helpful.
10

I have a 2012 Kia Soul !. It has 24k miles and I experiencing the same issues. It suddenly accelerates to a very high speed with no notice.It started in Nov 2014 and then I had about 22k miles. I have taken to dealer 3 times and they cannot find out what is wrong. They say if no code comes up then they cannot help me and no code appears. I am scared to drive it. It suddenly accelerates to a very high speed.. For my safety, I am getting rid of this car and going back to GMC. I will NEVER!! buy another kia car. Carter in Virginia

1 of 1 people found this helpful.
10

I see a lot more folks are having the high idle issue. I also have the issue and they cant fix it. They say no codes also. I have had the car in for repair several times now. My wife who we purchased the car for will no longer drive it. From a simple idle it jumps up to 2 and 3 g's and launches you forward. They are trying to repair it again and have had it 3 weeks and keep telling me they are making sure the problem is gone. I say they cant fix it. I only have 3 payments left and I own it and really have not driven it for the last 2 years because it is going to kill someone. Sad, only 35,000 miles on it and its brand new. I think I have to take a loss on the car and will never buy kia again.

1 of 1 people found this helpful.
30

The sheriff officer has witness statements that my wife was weaving thru traffic at a high rate of speed and rear ended a truck. I believe that the 2013 Kia Soul had an electronic error and the car started going at a high rate of speed, then she tried to drive between two automobiles to avoid crashing and rear ended the two automobiles. She was removed from the kia unconscious and brought to the ER with loss of memory, the doctors found a fractured clavicle witch had dislocated from her sternum, and knee, back and hip injuries. She was released 4 days later and we are still doing follow ups with doctors 4 months later.

2 of 2 people found this helpful.
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to help those who are looking for kia with SAI issues look at sudden unintended acceleration http://www.kiasoulforums.com/10-soul-problems/6755-acceleration-issues-2.html http://www.nydailynews.com/news/national/video-lauri-ulvestad-survives-wild-ride-control-suv-stuck-115mph-highway-article-1.1145723 unintended acceleration kia throttle controls stuck-throttle electronic throttle control www.suddenacceleration.com

1 of 1 people found this helpful.
40

Update to my post of a year ago - I haven't experienced another sudden acceleration since I turned off eco boost. I have no idea if it's correlated to the issue, but so far so good. However, it does still idle high occasionally which makes me nervous! To answer someone's question above, my Soul is auto trans.

1 of 1 people found this helpful.
40

Oh! One more thing - I had both a Kia dealership and a local shop look at the car for the SUA issue and neither could help me. They said the only way to figure out the problem is to keep it long term so they could run the car and hope it happened again...

40

I have a 2014 Kia Soul Red Zone, special edition with the same problem. My sudden intensive acceleration problem is type specific. Happens every 3500 and 4000 miles and when the speedometer is between 15-20 mph between and the brake doesn't engage when first pressed, have to apply the brakes a second time, hard. Took it to KI service each time and they cannot find the problem. Opening a Lemon Law suit for my money back, and punitive damages. Did they offer a loaner car to keep me safe NO NO NO they did not. Now Kia is going to get it and be sorry they messed with me. Have lawyer and will be filing this week. In a Lemon Law case, Kia also pays for the attorneys fees. USING A LAWYER ENSURES THAT YOU RECEIVE EVERYTHING COMING TO YOU FROM KIA. Never purchase another Kia again. This was my 2nd soul, first one never had a problem with.

3 of 3 people found this helpful.

SUA issue also 2013 kia soul

50

My 2010 Kia Soul just did it ...again. I was merging into traffic and then it kept accelerating. I applied the brakes several times but it kept working against the brakes trying to accelerate. So I threw it into neutral, put the hazards on and pulled over onto the shoulder. It stayed at around 6500 rpm for about 20 seconds. I had time to take catch a quick video of the dashboard before it returned to normal RPM. Going back to the dealership tomorrow with the video as "proof. "

2 of 2 people found this helpful.
20

Not just the Soul. It happened to my 2006 Kia Sorento yesterday. Scary as hell. I had to swerve off the road to avoid hitting cars and ended up damaging the car body and tire before the engine finally quit revving.

2 of 2 people found this helpful.
20

I just purchased a brand new Kia Soul 2017, last week. Had the car 6 days, only 13 miles on it when I drove it off the lot. For 5 days all was well, was liking the car. Day 6, driving locally, a red light coming on up ahead, the street was on a decline, not major, but a decline. A few cars where in front of me. Started braking until it came to a full stop a good distance behind the car in front of me. As soon as it came to a full stop the engine revved up and the car took off. I was pressing on the brake with all my might but it felt like stepping on a sponge. Needless to say i ended up plowing into the car in front of me that was waiting for the red light. But that's not all, it just kept going, threw it into park, still going, bounced off car in front of me three times, only stopped when I turned off engine. People i hit were very upset, understandably, I tried explaining what happened but I guess they weren't listening, really can't blame them. My wife and son were with me in the car, thankfully nobody was hurt, but a woman in the other car, who seemed fine at first, left in an ambulance after another relative or friend showed up at the scene and talked to her. The police officer acted suspicious to my story asking if I stepped on the accelerator or both accelerator and brake at same time by mistake. I have been driving for 42 years, in New York City(this accident happened in NJ), I drove taxis, delivered pizzas and newspapers all as second jobs to earn more money, have driven Post Office parcel trucks, 15 passenger vans, even a bunch of industrial stuff like forklifts, hilo's, mobile sweepers and scrubbers, etc. I had one accident in my life, a drunk driver hit me from behind while I was at a stop sign driving a car service. I know the difference between an accelerator and a brake and I know when brakes do not stop a car and that a car is not supposed to accelerate when stepping on the brake. Anyway, the whole day was a huge headache, the treatment at the dealer, great when trying to sell you the car, not so much when they are trying to cover up their cars problems. The tow truck driver drove it a few feet to get it on flat bed and claimed the brakes were fine, as did the Police Officer watching. Well they were fine for me also for 5 and a half days. They were all looking at me like it was all my fault, I cannot stop a car with no brakes. I am waiting for them to look at the car because they are waiting for some consumer reports division to ok it first. Probably meaning they are trying to figure out how to cover up the problem first. Even if everything gets fixed(extensive damage to front of car also)I will be extremely concerned driving this car that this could happen again. This happened on a local road at fairly low speed, I shudder to think what may have happened if this happens on a highway. I was beginning to doubt myself , going over it in my head over and over but I know I did not do anything wrong. Waiting and not knowing what to do and what comes next. Car still in dealer now, insurance assessed body damage but the real problem not looked at yet. And not sure at what impact air bags are supposed to deploy, but they never did.

2 of 2 people found this helpful.

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