broke down please help

Asked by May 21, 2015 at 09:55 PM about the 2004 Ford Explorer Sport Trac XLT 4WD Crew Cab

Question type: Maintenance & Repair

i had my 2004 explorer on cruise at 70
mph had to hit the brakes due to stupid
people...when i touched Resume there
was a loud clank and it started slowing
down..the battery light, check engine light
and wrench light all came on...had gas
pedal to floor at 30 mph...tranny was
unresponsive....finally slowed to a stop
but still running. towed it home. now it
wont turn over at all. i only got this car 4
months ago from a dealer "as is". its been
jumping into reverse from the gitgo. still
owe $4300 on it. dealer said hed take
care of it but id have to be patient. nine
days later its still sittin. doesnt it have to
be running to diagnose on computer? im
thinking torque converter but why wonr it
start? it didnt die on the freeway i shut it
off. it just slowed to a standstill. please
help. i have no money to fix it as
payments and insurance run just under
$300 month and i just lost my job. what
can i do? i live in nevada. thank you. Rose

1 Answer

246,755

It very well might be transmission related since you mentioned the reverse issue and a loud clank. I can guess the dealer isn't working on the car due to the fact he knows he might not get paid for any work done. You'll have to go over and talk to them to have a diagnosis done, or have it towed to your own mechanic. You will need to spends some money of course to know what exactly is the issue so you can decide to sell it 'as it' or fix it. Based on your question it can be a lot of issues that we can't diagnose from where we sit. Sorry and best of luck.

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