Seller Reviews
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★★★★★2,845 Reviews
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Liesl
Verified Seller
4.0 star rating
09/04/22
Just a small hiccup
Review by Liesl on 4 Sep 2022 review stating Just a small hiccup
Everything went well until it came time to pick the car up. There wasn't any Uber or Lyft drivers to take the person that was going to inspect and confirm the sale to my home. I had to miss two days of work and a lot of communication but finally someone used her own vehicle to come to get the truck we sold to the company. Other than this, it was a very smooth process.
On Ford
Andrews
Verified Seller
4.0 star rating
09/03/22
Pickup method was very bad
Review by Andrews on 3 Sep 2022 review stating Pickup method was very bad
Pickup method was very bad but offer wasn’t very good
On Toyota
Paul
Verified Seller
4.0 star rating
09/02/22
A good option for selling your car.
Review by Paul on 2 Sep 2022 review stating A good option for selling your car.
Everything was seamless and professional up to the day of pick up. There seems to be a need for better communication between the actual driver and corporate. It seems that the “right hand” doesn’t know what the “left hand” is doing. My interaction with the driver was flawless. It was corporate messaging that seemed to get it wrong.
On Tesla
SEAN
Verified Seller
4.0 star rating
09/01/22
Tesla Sale
Review by SEAN on 1 Sep 2022 review stating Tesla Sale
Best offer among the 5 or so online auto retailers I solicited, and the process was relatively smooth. Some confusion arose due to the multiple entities involved in the sales/inspection/pickup process - see notes below.
On Tesla
Gary
Verified Seller
4.0 star rating
09/01/22
Sale
Review by Gary on 1 Sep 2022 review stating Sale
Staff was caring and easy to interact with. The website was easy to navigate. Check was received immediately after pickup
On Honda
Corrine
Verified Seller
4.0 star rating
09/01/22
Lynn
Verified Seller
4.0 star rating
08/30/22
Good Experience
Review by Lynn on 30 Aug 2022 review stating Good Experience
Heather who picked the vehicle was wonderful. She was on time, very helpful and compassionate. And also Marshall was helpful during the zoom and got my payment to me immediately.
On Jeep
Earl
Verified Seller
4.0 star rating
08/30/22
Sale of Nissan Versa
Review by Earl on 30 Aug 2022 review stating Sale of Nissan Versa
Great experience dealing with CarGurus. The only glitch was they missed the first appointment and had to come the next day to pick up the car. But the rep was courteous and knowledgeable. All in all I would use CarGurus again!
On Nissan
Richard
Verified Seller
4.0 star rating
08/29/22
Sale was professionally arranged.
Review by Richard on 29 Aug 2022 review stating Sale was professionally arranged.
No major problems with this car sale. The pick up of vehicle was handled politely and in an efficient manner.
On Chevrolet
Brissa
Verified Seller
4.0 star rating
08/27/22
Overall very easy to sell
Review by Brissa on 27 Aug 2022 review stating Overall very easy to sell
Overall very easy to sell car, which was good! But person that picked up car wasn’t too professional when I was asking questions.
On Chevrolet