Volkswagen of Crystal Lake

5213 Northwest Hwy
Crystal Lake, IL 60014

http://www.vwofcrystallake.com

Sales: (855) 637-1998

Service: (815) 201-0740

Today 9:00am - 6:00pm

(Open Now)

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Sales Reviews (15)

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Randy

Jul 25, 2017

Very nice people.

0 of 1 people found this review helpful.

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Floyd

Jun 16, 2017

Laurie. their internet rep emailed that the vehicle was sold. Very polite and took time to try matching my interest, but I prefer Expeditions and Navigators, neither if which they had.

1 of 1 people found this review helpful.

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Interested customer

Jun 14, 2017

Great!!

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Kenneth

May 23, 2017

They were friendly and applied no pressure.

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Chuck

May 1, 2017

Great experience, but car wasn't right for me.

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Wayne

Mar 16, 2017

A+++ all the way Best experience with a dealer in my lifetime!

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Cabanks_81

Mar 5, 2017

Everyone was very professional and polite. The entire process was an enjoyable experience.

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Kurt

Jan 11, 2017

Yes. Nice people.

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darin

Dec 23, 2016

Very timely and courteous

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David

Dec 3, 2016

The atmosphere of this dealership is relaxed and calm. They were very helpful from the on-line portion to the in store experience.

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Anthony

Oct 20, 2016

Dealer called back right away to discuss options and terms! However, due to the distance and cost of this vehicle, I chose another route.

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Vicki

Oct 20, 2016

I was contacted promptly after my inquiry by Heather,a very nice young lady that handles the internet responses. She was able to answer many of my questions and then put me in touch with a very nice and professional salesman, Bruce. We traveled about 250 miles to see the vehicle and arrived on a Sunday (they are closed). However Bruce offered and met us at the dealership so we were able to check out the car even though they were closed! We ended up not purchasing the car. I learned we needed to ask more specific question before we make the next trip. However our experience with this dealership and their people was excellent!

1 of 1 people found this review helpful.

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19_63s

Dec 16, 2015

I didn't bought the car but they were so helpfull ,,,

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Brock

Dec 4, 2015

Awesome experience very helpful staff

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Chande

Oct 3, 2015

Prompt, courteous and frank responses. I like these folks

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Read 9 old reviews

Joel

Sep 1, 2015

Best car buying experience I've ever had

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Zay

Jul 30, 2015

Great dealership awesome experience

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Gino

Feb 25, 2015

Bad internet sales representatives. They didn't keep their appointment and didn't do as they said. Did not tell me what was wrong with the vehicle

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B.S.

Sep 14, 2014

Always try to over sell . Have not had a good experience with service. In multiple times and still didn't fix what was wrong,ended up taking to a different dealership.

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mariusz

Apr 7, 2014

Great

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Len

Mar 22, 2014

Phoenix was great 5 stars for him and everyone else at this dealership.

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Christian

Aug 15, 2013

They didnt have the car they were advertising.

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michael

Jun 25, 2013

stress free no pressure

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Jen

Mar 19, 2013

Purchased a vehicle

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Volkswagen of Crystal Lake

Volkswagen of Crystal Lake

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