Larry Roesch Volkswagen

313 West Grand Ave
Bensenville, IL 60106

http://www.larryroeschvw.com

Sales: (630) 756-5195

Service: (855) 474-0571

Today 9:00am - 9:00pm

(Closed Now)

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Sales Reviews (10)

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Irma

Feb 9, 2017

I bought my car here best dealership ever .the staff where so professional they helped me with everything from fisnacing to driving my car home .thank you so much

1 of 1 people found this review helpful.

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NelsonC63

Nov 13, 2016

Car wasn't available when I came in to check it out and nobody mentioned to me that it was on hold for someone else

1 of 1 people found this review helpful.

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Response from Larry Roesch Volkswagen:

I wanted to apologize for the vehicle not being available at the time of your arrival to the Dealership. Unfortunately, it is hard to tell exactly when a Pre-Owned Vehicle will sell. If there is anything I can do to rectify the situation please feel free to contact me.

Eric Lee
Internet Sales Manager
Larry Roesch VW

Kevin

Oct 27, 2016

yes the dealer contacted me and i agreed to go out to view the car on Sat last week. I arrived at the dealership only to find that the car was sold on the morning and the dealer did not contact me to inform me of this. So i wasted my time and fuel to go there. Disappointing!!

1 of 1 people found this review helpful.

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Response from Larry Roesch Volkswagen:

Mr. D

Apr 12, 2016

Quick response

1 of 1 people found this review helpful.

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Andrew

Mar 17, 2016

I didn't buy the car, but they were very helpful.

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Jeff

Mar 12, 2016

Quick response via email and two separate calls. Salesman I talked to was knowledgeable; was not a pushy hack. Seems like a solid operation. And what a great web site! Internet is the great information equalizer for consumers.

2 of 2 people found this review helpful.

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Danprosper

Oct 24, 2015

The worst dealer ever. All there used cars have hidden problems and they will not be responsible for a dime after you enter into their trap. Don't make the mistake I made please! I'm regretting the day I walked in to buy a car at Larry Roesch.Go to another dealership.

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Response from Larry Roesch Volkswagen:

Dan, did you Purchase a Pre-Owned Vehicle from us? If so please contact me Personally to see how we can help. My name is Eric Lee you can reach me at (630)860-0400 or ericlee@larryroesch.com

Lisa

Aug 29, 2015

too aggressive. emailed, texted and called

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Brittany

Aug 28, 2015

I left with another car. Which is fine Bc I left with what I wanted. But the finance department was very pushy on the warranty (which my car has for three years for free). Other than that the service was great and any question I have they've helped me with.

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Lew

Aug 17, 2015

Got back to me right away

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Read 15 old reviews

Sheila

Jun 18, 2015

Good Customer Service

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Tim

Jun 8, 2015

I prefer to do things thru email vs face to face and they accommodated every step.

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elliot

Jun 3, 2015

This dealership was great from the time I got there, very prompt and professional from start to finish. The salesman was very knowledgeable about the vehicle. They didn't beat around the bush, they told me they could do the deal over the phone. Once I got there we put the figures together just as promised I was very impressed from the salesman all the way to the business manager I would highly recommend this Dealership to anyone

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Sonja

Apr 3, 2015

Bought my car from this dealer. Helpful, not pushy, and trust them to take good care of the car into the future. They are invested in having happy customers.

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Alecia

Dec 10, 2014

Very professional great experience talking with you

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Ann

Oct 7, 2014

responded, curtious, but changed mind about car

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brian

Sep 18, 2014

Friendly,professional and honest. What more could you ask for.

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Vaiala

Sep 16, 2014

Dealer was very friendly but couldn't meet my asking price

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lmp215

Jul 26, 2014

Nice and helpful

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Jane

Mar 12, 2014

Pretty good. We bought from them. Had some issues but they offered the nicest vehicle with low miles that fit our budget

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Diane

May 17, 2013

The car sales man was extremely rude

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Elliott

Apr 25, 2013

I bought two cars from them on the same day. Great place, nice salespeople, not sleaze ball high pressure guys like most places.

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Becky

Apr 8, 2013

Had a terrific experience at the dealer. Wasn't pressured.

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Constance

Jan 29, 2013

Told me the night before I came out both cars I was interested in were still available. I got there and he wanted to show me other cars I questioned they had both sold over the weekend. The salesman convinced me to look at another car that would not start it was really cold that day. Then he got an older car with a great deal more miles. I said no thanks he said he was sorry. I left.

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David

Feb 3, 2012

Helpful. Willing to assist and inform.

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