Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Sales: (312) 313-4509

Service: (888) 458-9615

Today 9:00 AM - 6:00 PM
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2012 Nissan Rogue SV Used Cars in Chicago, IL 60610

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2016 Volkswagen Touareg TDI Lux Used Cars in Chicago, IL 60610

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2017 Volkswagen CC Sport Used Cars in Chicago, IL 60610

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2017 Volkswagen CC Sport Used Cars in Chicago, IL 60610

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2010 Volkswagen Touareg V6 Used Cars in Chicago, IL 60610

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$1,332 BELOW
CarGurus IMV of $13,327

Price: $11,995

Mileage: 73,467

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Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2010 Volkswagen Touareg V6 for sale - $11,995, 73,467 miles with Sunroof/Moonroof, Alloy Wheels
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2013 Volkswagen Jetta Hybrid SEL Used Cars in Chicago, IL 60610

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Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pure White Description: Used 2017 Volkswagen Jetta SE for sale - $15,995, 7,366 miles with Sunroof/Moonroof, Alloy Wheels
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2017 Volkswagen Beetle 1.8T S Used Cars in Chicago, IL 60610

Price: $16,085

Location: Chicago, IL 60610

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2017 Volkswagen Beetle 1.8T S Used Cars in Chicago, IL 60610

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Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2017 Volkswagen Beetle 1.8T S for sale - $16,135, 12 miles
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2017 Volkswagen Beetle 1.8T S Used Cars in Chicago, IL 60610

Price: $16,135

Location: Chicago, IL 60610

Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2017 Volkswagen Beetle 1.8T S for sale - $16,135, 12 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 3, 2017
The woman that called me was very responsive to my questions
Is this review helpful? Yes | No
Nov 30, 2017
Stay away. Deceptive. We went there to see a The Volkswagenall track that they had the MSRP less $10,000 for the final price. We were traveling in from the suburbs we asked if that Vin was available on that vehicle they said it was but when we got there they not only did they not have the car available for test drive and said it was being prepped since it was new. We took out another car and when we sat down to purchase the car they had advertised on both CarGurus and cars.com, the sale price mysteriously went up $2000! When we confronted them about the discrepancy they said that they were adding on the dealer the additional features but when we pointed out to them that those features were already included in the original MSRP they deceptively said that no they werent. It's not so much that the prices went up by nearly $2000 it's the principle of the thing and I'm any other business this would be considered bait and switch and deceptive advertising. I would stay away they did not negotiate in good faith and wasted our time since we traveled in from the western suburbs to view this vehicle.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2017
CaraZmatyk
Great salesperson, everyone was very helpful. The car was exactly what I wanted. The entire process was quick and painless.
Is this review helpful? Yes | No
Feb 4, 2017
Called the dealer 10 times before the call was returned. Asked for more pic never got it. They told me the car is available but I think is not real.They probably post low price trying to get people to come over then sell them higher priced cars. I'd stay away. Something is not right.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Volkswagen of Downtown Chicago:

Hi Alex,
I was surprised to read your review and sorry you have the feelings you do with the communication and response efforts. We truly value all of our guests time and do our best to be transparent about the availability of vehicles, and would never intentionally bring a guest in to waste their time. If you would allow me the opportunity to set up
an appointment with my sales team, I am confident we can earn your confidence in us and find the vehicle of your dreams. I would love to speak with you please contact me directly at 949-838-7263.

Kind regards,
Kim Camargo
Guest Experience
 More ...
Dec 19, 2016
cheezit
Fletcher Jones team was responsive, obviously they allocate heavy resources to communicate with CarGuru enquiries. I decided to go a diff direction and did not see or buy the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 13, 2016
Best buying experience ever! Ruben, sales rep, had the car ready to test drive, easy simple process, answered all questions (helps that he is a master certified consultant - very knowledgeable!) all done in 1 hr and closing the deal was very pleasant with Danny - no hardcore attempt to sell you add on's!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 12, 2016
Excellent service! Very helpful in every way to ensure our needs were met and that the process went smoothly as an out of state buyer.
Is this review helpful? Yes | No
Sep 7, 2016
Ozziedude
Ended up buying a Kia from another dealer but these guys seemed very professional while emailing me and helping find what I was looking for.
Is this review helpful? Yes | No
Sep 5, 2016
Great place to buy A new vehicle. Friendly and very informative
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 11, 2016
Excellent.
Is this review helpful? Yes | No
Read 12 old reviews
Nov 23, 2015
good
Is this review helpful? Yes | No
Jul 23, 2014
Easy to deal with & very professional. We were able to come to agreeable terms.
Is this review helpful? Yes | No
Jun 3, 2014
I was ready to buy the car until I realized it was worked on and not reported on carfax. The dealership stated they were not aware but that is VERY hard to believe.
Is this review helpful? Yes | No
Mar 28, 2014
Ok.
Is this review helpful? Yes | No
Feb 6, 2014
Everything was great. I would work with this dealer again. I live 3 hours away from them and we were able to get me approved before I drove there. It only took 2 hours to get approved but it would of only taken a half of hour if I would have skipped my bank. 2 hours still isn't bad considering in the past at other car dealers it would take a day to a few days to hear anything. Their facility is well designed and gorgeous inside and out. Plus all of their vehicles are indoors or in their parking garage which is night because they are protected from all of the weather that occurs in illinois. I love that I was able to get my dream car at a really great price. I would recommend them to everyone.
Is this review helpful? Yes | No
Dec 8, 2013
very good
Is this review helpful? Yes | No
Oct 12, 2013
Returned car due to transvshaft issue. Safety issue with car ! Dealership was a nightmare. No return calls washed hands of safety issues. Called bank and they informed me they had several complaints from other customers on dealership!
Is this review helpful? Yes | No
Apr 30, 2013
Car was ready for us to look at when we arrived. Very nice car, just as described online. Professional, friendly service.
Is this review helpful? Yes | No
Jan 18, 2013
Quick response!
Is this review helpful? Yes | No
Oct 26, 2012
Nice people and good help.
Is this review helpful? Yes | No
Mar 25, 2011
the car was already sold (I was told). the listing was not current and in fact old relative to the immediacy of the internet.I went on again, found another car - 2005 CRV listed. phoned ahead, confirmed that the car was on the lot, went to the dealership and was told it was sold - two days before I got there. the sales person who helped was great - she was excellent. we looked at another CRV - great deal but beyond our budget. again, this is not a reflection on the sales person who helped us last night. she was great. i would go back because of her. i am disappoined in the poor updates of the e-listings.
Is this review helpful? Yes | No
Feb 21, 2011
Did not talk to dealer, they did respond.
Is this review helpful? Yes | No

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