Don Jackson Alfa Romeo and FIAT

1425 Southlake Pky
Morrow, GA 30260

http://www.fiatusaofsouthatlanta.com

Sales: (678) 251-4598

Service: (888) 564-8019

Inventory
Sales Reviews (35)

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Selina

Mar 22, 2017

The salesman wasn't even interested in negotiating my offered price. Just said no to my first offer and tried to use the fact that they already had the truck priced lower than it should be and they would be losing money because of that as the excuse. It's not my fault they had it priced lower than what they wanted...that's their issue. It's about 2.5yrs old with an avg of 29k miles per year. And then they raised the price after I left from 21,999 to 23,800!! What a tacky and unprofessional sales tactic. He didn't even shake my hand and say thanks for coming in when I left! And I was seriously buying this truck anyway. Smh...

4 of 4 people found this review helpful.

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Response from Don Jackson Alfa Romeo and FIAT:

Selina, we're concerned to hear that your experience wasn't what it should have been. We train our team to provide helpful service and clear communication about our prices. We would appreciate a chance to make it up to you; please contact me so I can work on fixing anything that went wrong. -James Tharp, GM, jtharp@fiatofsouthatlanta.com, 770-968-1245

Julianna

Mar 12, 2017

I will highly recommend this dealer and the overall experience. I am telling everyone about it. Darnell is the BEST - ask for him :)

1 of 1 people found this review helpful.

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Response from Don Jackson Alfa Romeo and FIAT:

Thank you for your review, Julianna! We're happy to hear that Darnell was so helpful. We appreciate your business and your recommendation, we hope to see you again!

Maranda

Feb 6, 2017

Car was sold but dealer responded timely and offered other similar vehicle.

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Maranda- I am happy to hear that my team was quick to respond. Thank you for choosing Don Jackson Alfa Romeo and FIAT!

Michele

Jan 12, 2017

Bruce and staff were awesome. They made sure my daughter was happy with her decision. We didn't feel forced or swayed at all. I would go back if in need of a car. Hassle free experience. Thank you Bruce W.

2 of 2 people found this review helpful.

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Response from Don Jackson Alfa Romeo and FIAT:

Hi, Michele! We're so glad that you and your daughter had a five-star experience with Bruce. We look forward to helping you purchase a vehicle in the future!

Tom

Jan 3, 2017

Good follow up. Truck sold the day I contacted them.

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Thanks for your feedback, Tom. We're glad that we provided you with helpful service, but we regret to hear that the truck you were interested in was gone. We would be happy to show you the great inventory of trucks we have in stock, however! Please contact me if there's anything I can do for you in the future. -James Tharp, GM, jtharp@fiatofsouthatlanta.com, 770-968-1245

Sandro

Jan 3, 2017

Competence, courtesy, and tact. It was just a first contact, we declared it was not yet time to close the deal and the sales person was perfect, informative and not pushing. Very good impression.

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Thank you for your kind words, Sandro!
We are very happy to hear about your experience. Thank you for the five stars!

gerry

Dec 5, 2016

excellent

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Thank you for your feedback, Gerry!

Walter

Dec 1, 2016

Unprepared, vehicle was not ready upon arrival not organized very well and communication was poor

0 of 1 people found this review helpful.

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Response from Don Jackson Alfa Romeo and FIAT:

We regret to hear that we didn't meet your expectations, Walter. We always want to provide excellent service and an enjoyable shopping experience to our customers. I would appreciate a chance to talk to you; please contact me so I can work on making things right. -James Tharp, GM, jtharp@fiatofsouthatlanta.com, 770-968-1245

Anitra

Nov 24, 2016

The experience was great,Robert Cooper our salesman did everything possible to get me in that car, however; the down payment was the issue for me and the co signer.

1 of 1 people found this review helpful.

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Response from Don Jackson Alfa Romeo and FIAT:

Thank you for your words, Anitra!
It is wonderful to hear about your experience with Robert. Should you need anything in the future, please do not hesitate to contact us.

Renita

Nov 13, 2016

Good customers service.

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Thanks, Renita! We're glad that you had a good experience with us. We hope to see you again, thank you for your business!

Sam

Nov 5, 2016

Sale person nevered called back, gave me the run around.

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

We regret to hear that you didn't receive the communication you deserve, Sam. It's always our goal to provide prompt, helpful service to our customers. We would appreciate a chance to make things right; please contact me so I can help. -James Tharp, GM, jtharp@fiatofsouthatlanta.com, 770-968-1245

Imani

Oct 27, 2016

Quick & pleasant

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Response from Don Jackson Alfa Romeo and FIAT:

Thanks, Imani! We're glad that you had a good experience with us. We appreciate your business!

Paul

Oct 17, 2016

Although I didn't purchase from them, they were quick to reach out to me to set up a test drive. I purchased elsewhere before I could take advantage of their dealership.

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Thanks for your review, Paul! We're glad to hear that we provided you with prompt service. Please let us know if we can be of help in the future!

Deeundria

Oct 15, 2016

He call but didn't really give me much info about the car how much I will need down and so on he told me to come by

1 of 1 people found this review helpful.

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Response from Don Jackson Alfa Romeo and FIAT:

We regret to hear that we didn't meet your expectations, Deeundria. We always want to provide our customers with great service and clear communication. I would appreciate a chance to make things right - please contact me so I can help. -James Tharp, GM, jtharp@fiatofsouthatlanta.com, 770-968-1245

Cheryl

Oct 9, 2016

Immediate Response to my inquiry!

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Hi, Cherry! Thank you for the 5-star review. Please let us know if we can be of any service in the future!

Desiree

Sep 20, 2016

Great customer service by sales replaced Terry... I saw it and bought it .

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Response from Don Jackson Alfa Romeo and FIAT:

Thanks for your review, Desiree! We're so happy to hear that Terry provided you with great service. We appreciate your business!

Jeff

Sep 6, 2016

Very good experience

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Response from Don Jackson Alfa Romeo and FIAT:

Thank you for the 5-star review, Jeff! We're pleased to hear that our team provided you with an excellent experience. Let us know if there's anything else we can do for you.

Darrell

Jul 24, 2016

Tried to talk me out of being interested in the vehicle I was interested in then called back said it wasn't going to be available to look at at the time we scheduled. Sketchy dealer buyer beware

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Darrell, thank you for providing us with your honest feedback. It is disappointing to see that you did not receive the treatment or communication that you deserved. I would like to have another chance to make you feel good about your purchase. Please give me the opportunity to make this right. You can reach me at jtharp@fiatofsouthatlanta.com. I hope to hear from you soon.

James Tharp, GM

mary

Jul 18, 2016

Very good

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Thank you, Mary! We're happy to hear you had a good experience. We hope to see you again!

Evan

Jul 6, 2016

Excellent communication and attentiveness.!

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Response from Don Jackson Alfa Romeo and FIAT:

Thank you, Evan! We're happy to be able to help. Hope to see you again!

Darren

Jul 5, 2016

Very professional and helpful.

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Thanks, Darren! We're happy that we were able to help you. Thanks for your business!

Daisy

Jul 4, 2016

This was a great experience. I purchased the vehicle.

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Response from Don Jackson Alfa Romeo and FIAT:

Daisy — Thank you for taking the time to share your experience with us. We hope you enjoy your new vehicle!

Terrence

Jul 1, 2016

My salesman Marlon was great went to look at car late Friday. Came back Monday to buy it. Excellent service!!!!!

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Thanks for your review, Terrence! We're always excited to hear from our happy customers. Congratulations on the new car, let us know if you need help in the future.

Greg

Jun 28, 2016

Great dealership to work with, honored original price on vehicle. Truck is in great condition and transaction was quick and hassle free.

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Greg, Thank you for taking the time to write such a kind review. We are glad to hear that you appreciated our honesty during your buying experience. If you happen to run across any questions or concerns, don't hesitate to contact us. Thanks again!

Jackie

Apr 13, 2016

Darnell, our internet salesperson was fabulous! Very knowledgeable of my Fiat 500c and took the time to completely explain each feature. Overall a great car buying experience!

1 of 1 people found this review helpful.

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Response from Don Jackson Alfa Romeo and FIAT:

Jackie- Thank you for taking the time to share your experience with us! We are glad that Darnell was able to answer all of your questions. We hope you love your FIAT 500c!

Tmp

Mar 21, 2016

Have a car listed that is already sold

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Hi Tmp,
Thank you for your review, we appreciate your feedback. It's always frustrating when the car you wanted is no longer available. Please let us know, though, if you are even interested in our other inventory.

Belle_et_cerveau

Mar 15, 2016

They were not willing to negotiate and eventually sold the car that I was interested in. They missed out on their sale because I located the exact car with the exact VIN number at another dealership in Union City and I made my purchase from them instead.

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Hey there,
Thank you for your feedback. We strive to accommodate all our customers and provide them with their dream car at a great price. We love going above and beyond their expectations, and it is disappointing to us that yours were not met. Please let me know if there's anything more we can do for you. Thank you,
James Tharp, GM, jtharp@fiatofsouthatlanta.com, 770-968-1245

Greg

Mar 9, 2016

Good Experience!

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

We appreciate your feedback, Greg! Thank you for the review. Feel free to reach out in the future if you have any questions.

Obx

Feb 27, 2016

Emailed called tried to say price was already below vaue.

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Hello, Obx. Please feel free to let me know if there is anything we can do to improve. We appreciate your feedback and hope to see you again in the future. If you'd like to discuss your experience, I'd love for you to give me a call. Best, James Tharp, GM, jtharp@fiatofsouthatlanta.com, 770-968-1245

Karthik

Jan 13, 2016

Visited the dealer, got the car, in an hour all formalities were done. The representatives were leaving for the day but opened the dealership again just for our paper work. Nice people to work with. Got a good deal too.

Is this review helpful? Yes | No

Response from Don Jackson Alfa Romeo and FIAT:

Hello! Thanks so much for this great review! We are happy you were pleased with our services and love your new car! Have a wonderful day.

Coni

Dec 26, 2015

Very friendly. Worth the drive!

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Response from Don Jackson Alfa Romeo and FIAT:

Thank you, Coni! We appreciate you driving all the way to see us and we love this review! Thanks!

Jeff

Dec 1, 2015

Great. Very courteous and prompt.

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Response from Don Jackson Alfa Romeo and FIAT:

Thanks for this wonderful review, Jeff! We appreciate your business and we hope to see you soon!

noshai

Sep 21, 2015

Great service

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marion

Sep 14, 2015

Good

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justin

Jul 30, 2015

great

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Read 1 old review

rashidat

Aug 30, 2012

They called me back promptly and were very helpful.

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Don Jackson Alfa Romeo and FIAT