Ed Voyles Chrysler Dodge Jeep

789 Cobb Pkwy S, Marietta, GA 30060

http://www.edvoyleschryslerjeep.net

Sales: (678) 841-7272

Service: (877) 534-9025

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Sales Reviews (48)

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George

May 18, 2017

Great to work with and salesman was friendly and helpful.

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Response from Ed Voyles Chrysler Dodge Jeep:

Thank you George for your feedback, Ed Voyles CDJ appreciates your business!

Eric

May 12, 2017

Great overall experience buying at this dealership. Did all of the negotiations via phone, text, and email and they were quick to send me a Buyers Order when we reached a fair deal. The next day I drove five hours arriving an hour before they opened and got to inspect the vehicle. After a test drive and signing all the paperwork I was in and out in less than two hours. Great service.

0 of 1 people found this review helpful.

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Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Eric for your feedback, Ed Voyles CDJ appreciates your business!

ashley

May 5, 2017

Great experience with the dealership!!

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Ashley for your feedback, Ed Voyles CDJ appreciates your business!

David

Apr 13, 2017

Vehicle had a crack in the dash and would have been nice to know before hand, but not a huge deal. It's not visible unless you look for it. Brian was very responsive and easy to work with. I live out of state. So lots of calls, e-mail and texts which was nice.

1 of 1 people found this review helpful.

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Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for your feedback, Ed Voyles CDJ appreciates your business!

Randy

Apr 12, 2017

easy purchase, did all negotiation via email.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Randy for your feedback, Ed Voyles CDJ appreciates your business!

Patbag

Jan 23, 2017

Got back in touch with me quickly.

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for your feedback, Ed Voyles CDJ appreciates the opportunity to serve you.

Chris

Jan 20, 2017

These people absolutely refused to work with me. After driving 2 hours and making a cash offer they were only willing to drop the price by $200. A complete waste of time.

5 of 5 people found this review helpful.

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Response from Ed Voyles Chrysler Dodge Jeep:

Hi Chris, I would like to get more detail on your visit, but I am unable to locate your records based on your user name. I can be reached at DTutton@EdVoyles.com or 770-429-7000 ext. 5001. ---Thank you, Drew Tutton, GM---

Joe

Dec 23, 2016

Vehicle not available and never put up for sale. I stopped. Y dealer to test drive a Jeep Grand Cheerokee listed on CarGurus. I was told it was in the shop and could test drive the next day. I arrived the next day and was told the vehicle had extensive rear end damage and would not be sold on the lot. Why was a vehicle advertised that would never be available for sale?

1 of 1 people found this review helpful.

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Response from Ed Voyles Chrysler Dodge Jeep:

Hi Joe, thank you for your feedback, we were not aware of the damage until the inspection was done. We apologize for the inconvenience, if I can be of further assistance to you please do not hesitate to reach out (DReece@EdVoyles.com or 770-429-1100). ---Thank you, Daniel Reece, Internet Manager---

Matrix_2167

Dec 13, 2016

The internet sales representative contacted me promptly, and was courteous and friendly. We communicated over the next few days, but were unable to close the deal partially due to his limited financing options. He forgot key points (more than once!) I had mentioned in my email correspondence, I think it would have been helpful for him to review our conversation each time he worked on this prospective deal. He ended up giving us a quote before he received the financial paperwork he requested from us. Once he found what we had sent, he never gave us a revised quote. We bought a vehicle somewhere else .

5 of 5 people found this review helpful.

Is this helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for your feedback, I would like the opportunity to get a few more details on your experience as this is not what we expect from our staff. Please contact me at DReece@EdVoyles.com or 770-429-7000 ext. 5303. I truly appreciate your time and look forward to hearing from you. --Daniel Reece, Internet Manager--

Jeffr159

Nov 3, 2016

1st. Contacted the dealer on Friday, Oct. 28. Car was available. Drove 50 miles to test drive. I was interested. When discussing how to get my wife to see it I was informed that due to airbag recall It couldn't be sold. Was offered one at $10 k more. It felt lie a bait and switch. Now, 3 days later it is still being advertised on their web site and Autotrader. Hmmmm.

5 of 5 people found this review helpful.

Is this helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for your feedback. Because we put safety before selling a vehicle, we do not sell vehicles with an airbag recall. I apologize for the inconvenience. If I can be of further assistance to you, I can be reached at DTutton@EdVoyles.com or 770-429-7000 ext. 5001. ---Thank you, Drew Tutton, GM---

Connie

Oct 30, 2016

Quick response & Follow-up

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Connie for your feedback, Ed Voyles CDJ appreciates your business!

Colin

Oct 11, 2016

Salesman met as agreed, brought car out for test drive, but turns out some features important to me are missing. Salesman did follow up with email. I explained why I did not want this car, he responded with suggestion that a better fit may come in the future and he would so advise. This follow-up shows great courtesy and genuine interest, which is not always the case with sales people, in my experience.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for your feedback, Ed Voyles CDJ appreciates your business!

Oct 1, 2016

My salesman Hasani was awesome!! This was the best sales experience Ive had buying a car. And I have purchased from Porsche, BMW, Mercedes, Lexus, Ford, Nissan and other side dealers. I would 100% recommend this dealership.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for your feedback, Ed Voyles CDJ appreciates your business!

Sep 30, 2016

I would recommend Ed Voyles Chrysler Jeep to anyone interested in purchasing their next vehicle. They walk you through the entire process of car buying. I love my new vehicle.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for your feedback, Ed Voyles CDJ appreciates your business!

Stephen

Sep 5, 2016

Abundance of prrsonal attention

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Stephen, Ed Voyles CDJ appreciates your business!

mark

Aug 28, 2016

quick response.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Mark, Ed Voyles CDJ appreciates your business!

MIGUEL

Aug 21, 2016

Contact by e-mai only.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Hi Miguel, please provide your contact information and we will email you as you requested. Thank you.

Kathy

Aug 17, 2016

No pressure. Nice staff; professional.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Kathy, Ed Voyles CDJ appreciates your business!

Victoria

Aug 14, 2016

Great job and very professional

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Victoria for taking the time to write about your experience, Ed Voyles CDJ appreciates your business!

Linda

Aug 9, 2016

While they didn't have the vehicle I was looking for I did get two follow up calls to see if there was something else I would be interested in.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Linda for taking the time to write about your experience, we would love to earn your business in the future!

John

Aug 4, 2016

Woman I takes with was very responsive and I was on my way t see here when I bought a car.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for taking the time to write about your experience, Ed Voyles CDJ appreciates your business!

Joel

Jul 13, 2016

Best car buying experience I have ever had!! Highly recommend them. I traveled 6 hours to buy a car from them and it was worth it. They are a needle in a haystack!!! Be sure to see Tyler if you go.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Joel for taking the time to write about your buying experience with Tyler Bedashi. Ed Voyles CDJ appreciates your business!

James

Jul 7, 2016

The agent was not aware the vehicle was still in transit to the dealer, Did discover vehicle was not on the lot. Called and saved some real aggravation if we had driven the 80 miles to see a vehicle not on the lot. Vehicle is still in transit a week later.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Hi James, I apologize for the miscommunication on our end, if there is anything I can do to help, please feel free to contact me at DTutton@EdVoyles.com or 770-429-7000 ext. 5001. ---Thank you, Drew Tutton, GM---

jim

Jun 11, 2016

I messaged them to email me some pix of the truck because they didn't have any posted... The internet sales manager responded with a sales pitch instead.. I asked again and i got 4 very low res pics none of which were complete pictures of the truck but partial pictures of the truck. I called back two days later about the truck .. A sales rep took my number and said let me go check on the truck and I'll call you right back.... A day and a half later i called again because NOBODY called me back..... Only to hear oh that truck sold a couple days ago.. RIDICULOUS!! You can do business where you choose.... But i will NOT do business with a dealership that has no VALUE for potential customers like myself.

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Hi Jim, I apologize for this experience as it is not what I expect from my staff. Because your full name is not listed, I am unable to pull up your records with us. Please feel free to contact me at your earliest convenience at DTutton@EdVoyles.com or 770-429-7000 ext. 5001. --Thank you, Drew Tutton, GM--

Alexys

May 20, 2016

I overall enjoyed my experience at Ed voyles! Great customer service and fast service.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Alexys for taking the time to write about your experience with Ed Voyles CDJ. We truly appreciate your business!

ClevelandA

May 11, 2016

good

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for taking the time to rate your experience with Ed Voyles CDJ. We appreciate your business!

Leslie

May 6, 2016

Sold car to another dealer before we could get there, even though left before even got call saying available.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Hi Leslie, I apologize for your experience with our sales department. If I can be of further assistance to you, please contact me at DTutton@EdVoyles.com or 770-429-1100 ext. 5001. Thank you.

John

Apr 19, 2016

Working online the dealership seems fair.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for taking the time to write about your experience. Ed Voyles CDJ appreciates your business!

Goldie

Apr 8, 2016

I never went in. The vehicle was originally listed for a lower price It looks like they have corrected it since I brought it to their attention.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

I am sorry to hear about your experience, please feel free to contact me at 770-429-7000 ext. 5001 or by email at DTutton@EdVoyles.com. --Sincerely, Drew Tutton, GM--

Wendell

Mar 26, 2016

I did contact them and Todd Prine responded. I went over on Saturday, met with Todd. We made a deal, and I am now driving the 2011 Sorento we talked about. So far I am very satisfied with our deal.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Wendell for taking the time to write about your experience with Todd Prine. We appreciate your business!

Heather

Mar 13, 2016

The salesman communicated with me all week and even the day I was coming out to the dealership. I drove an hour to get there and when I got there I could not contact him. He didn't return texts or calls. We could not find the car nor the salesman. We approached two managers for help and stood there waiting 20 minutes. No one ever came to help us so we assumed the car never existed and left.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Hi Heather, I am sorry to hear about your experience with our dealership, as this is not what I expect from our staff. Because I have limited information on this review to pull up your contact information, I would like the opportunity to speak to you further about this. I can be reached at DTutton@EdVoyles.com or 770-429-7000 ext. 5001. I look forward to hearing from you. --Drew Tutton, GM--

Belle_et_cerveau

Mar 8, 2016

Would not recommend to anyone. I drove from Auburn, AL the dealership after speaking with salesperson Kirby who said he could discount the car I was looking for. When I got there he said he couldn't discount it but recommended that I increase my down payment. I could have increased my down payment but I decided not to because of his dishonesty. I left and if I ever go back I would avoid Mr. Kirby.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

I am sorry to hear about your experience with our dealership, as this is not what I expect from our staff. Because I have limited information on this review to pull up your contact information, I would like the opportunity to speak to you further about this. I can be reached at DTutton@EdVoyles.com or 770-429-7000 ext. 5001. I look forward to hearing from you. --Drew Tutton, GM--

Jacob

Mar 8, 2016

Very informative and easy to work with

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Jacob for taking the time to write about your experience with Ed Voyles CDJ. We truly appreciate your business!

Stanley

Feb 29, 2016

Prompt response

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Stanley, for taking the time to rate your experience. Ed Voyles CDJ appreciates your business!

Sandra

Feb 18, 2016

Excellent experience with this dealer. Todd was our salesman.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Sandra for taking the time to write about your experience with Todd Prine in Sales. Ed Voyles CDJ truly appreciates your business!

Tim

Feb 12, 2016

Great, quick response.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Tim for taking the time to rate your experience. We truly appreciate your business!

Julia

Feb 9, 2016

very responsive and timely

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Julia for taking the time to write about your experience. We truly appreciate you business!

Feb 8, 2016

Timely response and follow-up. Decided to purchase elsewhere because the vehicle that I wanted and within my budget was at another dealership.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Ly, for taking the time to write about your experience. We are sorry to hear you purchased elsewhere, we would love to earn your business in the future, whether you are purchasing or need service/parts.

Seth

Feb 4, 2016

Two months after I bought my 2011 wrangler, the check engine light came on because of an evap leak. My t-case lever was never checked on the initial inspection and isn't connected to anything. Any time it rains I get a half inch of water in my floor boards as well. After all of which was brought to the dealers attention none of this was covered under my "full" warranty. I would suggest taking your business to a dealership that stands by what they're selling and one that values the customer even after you've purchased a vehicle with them.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for taking the time to write about your experience. I apologize for the issues you have had with your vehicle and our staff. Unfortunately I am unable to pull up your records based on your user name "Seth". I would like the opportunity to speak to you, I can be reached at DTutton@EdVoyles.com or by phone at 770-429-1100 ext. 5001. --Thank you, Drew Tutton, GM--

Darrick

Jan 24, 2016

Huge selection of good quality Dodge Ram vehicles new and old.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for taking the time to write about your experience. Ed Voyles CDJ truly appreciates your business!

jimmy

Jan 15, 2016

great friendly

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you Jimmy for taking the time to rate your experience with Ed Voyles CDJ. We truly appreciate your business!

doug

Jan 13, 2016

Very prompt response & followup

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for taking the time to write about your experience. Ed Voyles CDJ truly appreciates your business!

Jeffkirk7

Jan 9, 2016

Very quick response to me inquiry. Clint was great to work with and so was "Kool". Thank you guys.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for taking the time to write about your experience with Clint Hatfield and Edward "Kool" Keith. Ed Voyles CDJ truly appreciates your business!

Trae

Jan 5, 2016

really didn't want to help, they just said sorry nothing we can do to fit in your budget and that was that.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

I am sorry to hear that your experience was not what you expected. If I can be of any of assistance to you, I can be reached at DTutton@EdVoyles.com or 770-429-1100. ---Thank you, Drew Tutton, GM---

Sameka

Aug 30, 2015

I have had the opportunity to work with their sales representative,Clint. He has been extremely helpful during my car search. He wasn't able to get me the car I was interested in but I truly believe he tried.

Is this review helpful? Yes | No

Response from Ed Voyles Chrysler Dodge Jeep:

Thank you for taking the time to write about your experience. We truly appreciate your business!

Anon

Aug 2, 2015

Had to contact them twice

Is this review helpful? Yes | No

Pamela

Jul 24, 2015

"A great experience". They really know how to sale a car! A 4 up for Kendell!. And the one that closed the deal Jose S.! Best. P & P Transport, Inc Smith & Pamela

Is this review helpful? Yes | No

Ian

Jul 6, 2015

Good just found a jeep already

Is this review helpful? Yes | No

Read 15 old reviews

Sha

Sep 6, 2014

Car was purchased price was high than anti payed but I got it

Is this review helpful? Yes | No

Lonnie

Aug 25, 2014

Communication was great even though the car was not purchased due to being from the north salted road area.

Is this review helpful? Yes | No

mrlizard15

Jul 27, 2014

The salesmen told me everything I needed to know, gave me a good deal for my challenger and a long warranty

Is this review helpful? Yes | No

James

May 26, 2014

I would not recommend them. They are dishonest in their advertising tactics. They use the old bait and switch tactic to get people in. Not a good experience at all.

Is this review helpful? Yes | No

Ryan

Feb 15, 2014

Very willing to work with you

Is this review helpful? Yes | No

Giajag

Dec 15, 2013

So super nice! Best buying experience !! It so was so easy!

Is this review helpful? Yes | No

Dennis

Dec 10, 2013

Working with deni, so far so good

Is this review helpful? Yes | No

Jim

Aug 27, 2013

Worked with Internet dept. to purchase a jeep wrangler. Both salesman were a pleasure to work with.

Is this review helpful? Yes | No

Densel

Aug 3, 2013

Not very helpful.

Is this review helpful? Yes | No

LadyandKatie

Apr 17, 2013

They were very honest and caring people

Is this review helpful? Yes | No

Moe

Sep 14, 2012

Dealer responded but when I got there the next day car was not as advertised; it was stick-shift instead of automatic.

Is this review helpful? Yes | No

Cynthia

Sep 7, 2012

Excellent Customer Service

Is this review helpful? Yes | No

Winn

Jun 4, 2012

very helpful

Is this review helpful? Yes | No

Marcia

May 31, 2012

Tyson was a pleasure & very helpful. Thanks Tyson.

Is this review helpful? Yes | No

shawanda

May 20, 2012

Mr.Ed Voyles has made contact with me, I was really please with the fast response, Thank You.

Is this review helpful? Yes | No

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Ed Voyles Chrysler Dodge Jeep