James O'Neal Chrysler Dodge Jeep Ram

Quick contact, but didn't understand my needs. Recommended something completely opposite, and far more expensive than what I was looking for.

has been great to communicate what is going on, just waiting to see pictures

I offered 30000 out the door price which is fair for that many miles but all they wanted to do was talk.

Straight up.

Contacted me a couple of times. Not the truck that I needed

They did what they said they would, the truck was sold before I got there.they called and told me. They could have just let me drive all that way, but they didn't.I appreciate that

The Internet sales with Keith Hicks was by far the easiest car deal I have ever done. Can't say enough about my experience with O'Neal. Bought a new 2015 Ram 2500 Cummings diesel, great price and fair deal on my high mileage trade in. They definitely earned my future business!!

very helpful and answered all my questions

I've never bought from a dealer in the past because they are notoriously scammers. The staff at James O'neal was honest, polite, professional and gave me a great deal. Randy, Chris and Jeff all worked to make sure my family got the truck we needed for our particular situation. I would encourage any of my friends to use James O'Neal when they buy a car. Excellent experience!

Truck was sold before they responded, to be fair it didn't last but 2 days.

Very fast response to questions. Very courteous, not aggressive

The whole transaction was fast and easy, due to the www sales guy.

nice people to deal with

Very good feedback

We actually purchased 2 trucks, 1 1500 and 1 3599 ram from them. When we got into the finance office to sign the papers they had added money back onto the deal which we had already agreed upon. I will NEVER purchase anything else from them and would not recommend.

Quick response. Very professional.

I recently purchased a used 2010 Infiniti G37s from James O'Neal Dodge. The purchase was made over the phone and mail because I was out of state. I put full trust in the staff to describe the condition of the vehicle prior to purchase. The vehicle surpassed my expectation in quality, Bruce and the rest of the team did an excellent job making this deal happen. I'm extremely happy and would recommend anyone to this dealership. THANK YOU!!!

had a good experience with them by getting a immediate call back from them,will also go there to see and drive this vehicle ,when my health allows me to .Very considerate dealer,

Excellent.

Salesman stayed in contact by email---answered any and all questions.

Returned my email in less than 5 minutes. Keith answered all of my questions promptly and offered me a more than fair deal.

Great experience

Not very responsive or professional. Will never go back for new or used auto.

Called for test drive; arrived and did not have specified model

I never got a response from dealer after two emails However after I called the sales person was very courteous

We got a good trade-in on our vehicle and the price for the Xterra was not bad. The dealer was prompt and courteous.

I would have been upside down the second I brought the truck from these sorry it's sad.

Great customer service

I asked about one vehicle and they sent information on something else. I have trouble setting up an appointment to test drive the car I want.

I got quick responses and great deals.

Really great gave me all the information I needed

The salesman was courteous and helpful. The deal offered was fair and the deal struck was better. I spent a relatively long time waiting to do the final paperwork, but once it began, the process was quick and easy.

Excellent. Response time