Hayes Chrysler Dodge Jeep - Gainesville

3115 Frontage Rd
Gainesville, GA 30504

Sales: (770) 766-0759

Service: (770) 362-1335

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All reviewers have been verified to have contacted this dealer – Learn More
Oct 21, 2017
Phatkarr
The service was fantastic. They was quick on responding back to all my questions about the car I wanted. Great job HAYES!!
Is this review helpful? Yes | No
Oct 16, 2017
hparkerray
Prompt response, thank you.
Is this review helpful? Yes | No
Oct 16, 2017
Good people. Had a appointment but that person was off that day. Tracy pick up and did a fantastic job. Further inspection at home, showed that the cover for the bed was not able to be connected. I would not have driven it off the lot, if I knew this. TRUCK IS BEAUTIFUL.
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Oct 12, 2017
Bait and switch... was planing on driving there to see car the next day, and they told me it "was sold that day"... offered to show me something else..
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Hayes Chrysler Dodge Jeep - Gainesville:

Thank you for leaving feedback.  We apologize for any inconvenience that this might have caused you.  We are not the biggest dealer, but we do sell an average of 10 cars per day, so the chance that it was sold is high.  We hope to be able to assist you in the future, again sorry for this instance.
Apr 30, 2017
Took care of me! Everyone was nice! They didn't overprice...everything was reasonable! Id go back to them hands down every time to purchase more trucks in the future.
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Mar 13, 2017
Amazing dealership! Best price in town, no haggle and it was the fastest purchase I've ever made! Highly recommend
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Feb 27, 2017
awesome service I did end up buying a Durango from them
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Feb 26, 2017
Great
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Feb 2, 2017
I never made it to Hayes, as I had already made a purchase, however, they got in touch with me right away and was very courteous.
Is this review helpful? Yes | No
Jan 26, 2017
remsmith
Superb, concierge service. Erick Mitchell and his associates facilitated my transportation from Albuquerque to Gainesville and streamlined the purchase process. They expertly addressed all of my concerns and made the overall experience extremely enjoyable. Most highly recommended.
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Dec 8, 2016
All by email, at my insistence. Helpful!
1 of 2 people found this review helpful.
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Nov 13, 2016
Very responsive dealer. Very fair prices too.
1 of 1 people found this review helpful.
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Sep 21, 2016
Though I have not visited Hayes. I did receive a call from the dealership shortly after showing interest in one of the vehicles on the lot. Thanks
1 of 2 people found this review helpful.
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Aug 15, 2016
Received a great deal on the car. Was in great condition when I test drove the vehicle. The salesman Ramon was helpful and affable. I would recommend this dealership to any of my friends.
2 of 2 people found this review helpful.
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Jul 26, 2016
Very good. Received excellent help finding car of my dreams.
2 of 2 people found this review helpful.
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Jul 11, 2016
Tim was great and worked hard in finding me the perfect truck at good price!
2 of 2 people found this review helpful.
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Jun 24, 2016
Mommiesquared2
This was the best experience we have ever had buying a car. They we professional and friendly.
1 of 1 people found this review helpful.
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Jun 14, 2016
Awesome very polite answerd every question possible with out any gimmicks jody is very cool
1 of 1 people found this review helpful.
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Apr 6, 2016
Vince was great and I have my Challenger
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Mar 9, 2016
Great!
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Feb 5, 2016
Only via email... But great customer service.
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Feb 4, 2016
Very responsive and good follow up by Matt Eberhart.
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Jan 12, 2016
Dealer emailed me back promptly and answered all my questions.
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Jan 11, 2016
Awesome
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Read 16 old reviews
Oct 26, 2015
Found our truck. Bought our truck. No hassle. Great company.
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Aug 26, 2015
Smooth and pleasant experience. Vince our salesman great to work with and no pressure at all. Willing to work with us on any issues.
2 of 2 people found this review helpful.
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May 28, 2015
Loved this truck and could not get help from this dealership. I talked to the internet specialist and sent him pictures of my trade in for him to review and he never got back with me. I called several times and even talked to another salesman who said he would call me back in 10 minutes but he never did. I would not recommend this place to anybody. Customer satisfaction is key to running any business and this place is terrible.
2 of 2 people found this review helpful.
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Mar 2, 2015
Great customer service and a quality vehicle.
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Jan 6, 2015
Found the car we wanted on the Internet Monday night. Emailed and spoke with Matt Tuesday morning. Went to the dealership Tuesday afternoon. Got a great deal on a great vehicle without hassle Tuesday afternoon. Very easy car buying experience.
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May 8, 2014
Brought a 07 expedition from them. They very professional, polite, and patient. This being my first time buying a car I really needed them not to be pushy. They worked with me and my family in every avenue they could. They let me test drive the vehicle several times and educated me on the vehicles features which was great. They make sure i was completely happy a comfortable before I signed the papers. Will definitely do business with them again.
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Apr 8, 2014
Leisan
good.
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Mar 14, 2014
Nice folks. Good experience
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Feb 19, 2014
The car was not as decribed in the description. I emailed and called two individuals, both telling me that the 2011 dodge challenger, 6 speed manual that was described on their website was there. After driving 3 hours in snow, I get there to find out that the car didn't have the rims, or miles as decribed, it was a 5 speed automatic, not a 6 speed manual, and it had lage decals on it, not solid black like I was told. I understand that a mistake might have been made but it was a 6 hour round trip only to find out that nobody actually took the time to actually look at the car and double check if the car was as described. Nice people but just not very knowledgeable on models and too many mistakes.
1 of 1 people found this review helpful.
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Jan 19, 2014
There's a reason why they've been in business for over 40 years. You won't find a better, more family oriented dealership than Hayes. It was worth the two and a half hour drive for us, their prices truly are the best. If you are looking for a salesman that will exceed your expectations, go see or call Josh Ayub at Hayes in Gainsville, Ga.
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Jan 10, 2014
Several contacts made. Very little pressure to buy.
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Dec 17, 2013
I am very happy! I found a car as requested! The price was fantastic! The dealership was beyond my expectations. Easy, honest and fair! I am totally satisfied . And the sales man bdelivered what he promised over the phone.. Well worth the drive.
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Dec 10, 2013
There for 3 hrs left with no deal.....Royce was nice, but the sales mgt there were not trying to give us the best deal that would fit my family budget instead they were trying to put us in a more expensive vehicle. I told him my fam has to eat!
1 of 1 people found this review helpful.
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Aug 29, 2013
Very informative, helpful as well as friendly and eager to serve.
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Aug 25, 2013
Fast response, great communication.
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Aug 24, 2012
these folks were nice and helpful and when i arrived at the dealership, i realized that i had sent a friend there a year or so ago that purchased a truck there. the vehicle they had advertised that i went to see was well represented in their ads. however the age and mileage made it not an option for me as far as financing goes. i would consider doing business with them again in the future.
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