Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

http://www.palmerdodgegeorgia.com

Sales: (678) 256-2923

Service: (888) 289-9558

Today 9:00am - 8:00pm

(Closed Now)

Show business hours

Inventory
Sales Reviews (62)

Add Your Review

All reviewers have been verified to have contacted this dealer – Learn More

Angie

Aug 23, 2017

Quick with a reply very friendly. Not very happy with sales tactics.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Plash

Aug 12, 2017

I Was not qualified never know the reason why I was not... I had to call twice and got two different reasons and one of the reason didn't apply to me.I walked to that dealership pre qualified by my bank for up to $26000 I am glad they messed up now I am driving a newer version Benz 550 S way lower miles for a very reasonable price.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Gabbyred

Aug 5, 2017

Good

Is this review helpful? Yes | No

Guru99VL5

Jul 20, 2017

Satisfied

Is this review helpful? Yes | No

misterbnow

Jul 3, 2017

Excellent service after the calls!!

Is this review helpful? Yes | No

Hugo

Jun 16, 2017

Great dealer.

0 of 2 people found this review helpful.

Is this helpful? Yes | No

David

Jun 15, 2017

They were very responsive, although I ended up buying a different brand of vehicle.

0 of 2 people found this review helpful.

Is this helpful? Yes | No

Gregory

Jun 6, 2017

Even though I didn't find what I was looking for on their lot. They were great to communicate with. They even sent me a video of the car I was interested in that was personalized to me! Thanks guys!

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Ron

May 9, 2017

Was not overly happy ! Everything was great until I paid for the vehicle then I couldn't get any response unless I initiated it as to shipping schedule location date of arrival this hasn't been my best experience. Thank for letting me Gripe !! ~

5 of 5 people found this review helpful.

Is this helpful? Yes | No

Jerry

May 5, 2017

Experience was great . Sales person met me and my wife at the door and was very helpful . We told him the vehicle we were interested in and we found it on the lot right away . Even though the vehicle was out of gas , the salesperson got a can of gas and put the gas in the tank so we could drive the vehicle . We really liked the vehicle and we did purchase it . Everything went really well and smooth . Would recommend this dealership to anyone .

1 of 1 people found this review helpful.

Is this helpful? Yes | No

mike

May 3, 2017

They had an audi there I looked at, the carfax says no accendents when I looked at the car there were clearly signs that car had been in a wreck.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Martin

Apr 18, 2017

Car was as described & pictured. Although price was too high, Dealer responded quickly & followed up often.

1 of 2 people found this review helpful.

Is this helpful? Yes | No

David

Apr 2, 2017

Very friendly and fast service

0 of 1 people found this review helpful.

Is this helpful? Yes | No

bjsharpton

Mar 19, 2017

I bought the truck. It was exactly as advertised and described. The internet sales manager, Eric Palmer, was great. The deal was quick and simple.

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Charles

Mar 10, 2017

Dealer responded very quickly.

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Randy

Mar 3, 2017

Great experience. Well worth the drive to Georgia. Eric really knows how to make a great deal for someone looking for a car.Would definitely recommend you all to others. Thanks Randy.

Is this review helpful? Yes | No

1962James54

Mar 1, 2017

They respond and followed prompt

Is this review helpful? Yes | No

David

Feb 19, 2017

Very responsive, but the vehicle specs ended up being different than advertised.

Is this review helpful? Yes | No

Response from Palmer Dodge Chrysler Jeep Ram:

We are very sorry for the misleading information and please call Jody Cruce VP(770-410-1111) so we can fix the car in question. We try very hard to make sure the cars options are represented correctly.

Rmann4

Feb 18, 2017

Purchased the ram 2500

0 of 2 people found this review helpful.

Is this helpful? Yes | No

Charles

Feb 9, 2017

I thank this dealer did a good job

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Keith

Jan 21, 2017

Expressed interest in a Jeep from Palmer Dodge and received a phone call in 10 minutes from Eric Palmer. If they are as quick to give me a good deal as they are to want my business, I will buy from them. I will weigh in at a later date. Still searching for a Jeep Wrangler Unlimited at this time.

Is this review helpful? Yes | No

Charlie

Jan 15, 2017

Their internet sales rep James told me on a Thursday that they will honor the price that I saw on a Wednesday on Cargurus. I sent him a screen shot from what I saved on my phone that it was 3k less than what they had it for. Then he tried to rush me to purchase it on Friday the same day of an ice storm. I told them I wasnt in a hurry and that I would follow up next week after they gave me the price after taxes and fees. So as Monday rolls around he just text me out the blue "Can you come in today"? No hello or nothing and later I finally got a copy of the out the door price which was not what we had agreed to. He then tells me yeah that was last month promotion and was no longer available? Totally different story than the internet rebate error he told me before . I just hate sales rep that tells lies after I got your exact words from a text?

15 of 16 people found this review helpful.

Is this helpful? Yes | No

chris

Jan 14, 2017

great reply to my unrealistic offer to buy

1 of 2 people found this review helpful.

Is this helpful? Yes | No

John

Jan 14, 2017

Will not call back or text after leaving messages. I even tried to get a different salesman after speaking with the salesman manager. Still NO responds back.

5 of 6 people found this review helpful.

Is this helpful? Yes | No

Response from Palmer Dodge Chrysler Jeep Ram:

I am very sorry this has happened. My name is Jody Cruce and I'm the VP. Please feel free to contact my personal cell at 678-410-4528.

Thank you

Rick

Jan 11, 2017

Have not made a purchase but they have been very helpful and courteous.

Is this review helpful? Yes | No

Joseph

Dec 13, 2016

Dealer immediately responded and after stating I live more than 4 hours away the next question I asked was, "is the Jeep still available" he said yes. U submitted a credit app they ran my credit and emailed me to tell me the Jeep sold the night before. It left a bad taste in my mouth.

3 of 4 people found this review helpful.

Is this helpful? Yes | No

Ronald

Dec 3, 2016

Representative called me and answered all of my questions .

Is this review helpful? Yes | No

tthies

Nov 22, 2016

Very good with contact and communication. Purchasing process was average at best.

Is this review helpful? Yes | No

Nov 21, 2016

Willing to get deal completed but did not disclose the vehicle was in an accident until I found it in the CARFAX

10 of 10 people found this review helpful.

Is this helpful? Yes | No

Gifford

Nov 15, 2016

quick response very helpful

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Nov 3, 2016

Quick response & offer online incentives

Is this review helpful? Yes | No

shawna

Oct 31, 2016

Poor follow up. I inquired about an x6 for sale. I was told it was available by an online sales rep. I attempted to schedule a day/time to see the SUV but my message wasn't returned. The next day, a sales manager emailed me to determine if I was still in the market. I asked if the SUV was still available. He never responded so I called the store. I was told it was sold already. Feels frustrated with the lack of follow through.

5 of 5 people found this review helpful.

Is this helpful? Yes | No

Yaz

Aug 26, 2016

Excellent.

Is this review helpful? Yes | No

Brett

Aug 19, 2016

Very professional well run dealership. I would do business with them again.

Is this review helpful? Yes | No

EARL

Aug 11, 2016

After 3 days of negotiations I had an appointment at 6:30 pm and the car was sold out from under me at 3:00 pm without even the courtesy of a call to make another offer.

10 of 10 people found this review helpful.

Is this helpful? Yes | No

Kurt

Jul 24, 2016

Professional experience with them.

Is this review helpful? Yes | No

David

Jul 15, 2016

This was a very good experience. Very responsive and sales person Connor did a very good job of getting me information I requested. Best of the three dealerships I contacted by a wide margin.

Is this review helpful? Yes | No

kenneth

Jul 15, 2016

went to see this car and brought this car the same day. what a great experience!!!

Is this review helpful? Yes | No

Cindy

Jul 13, 2016

No pressure. Professional. If they had the car I wanted I would like to purchase it from them but they didn't.

Is this review helpful? Yes | No

Connie

Jun 24, 2016

Did not pursue this vehicle. Found another car before I had time to test drive at Palmer Dodge. No problem with dealer.

Is this review helpful? Yes | No

Kenya

Jun 21, 2016

Purchased my Jeep Grand Cherokee. Dustin H. was awesome and made the process painless.

Is this review helpful? Yes | No

marrail

Jun 4, 2016

Great people

Is this review helpful? Yes | No

Linda

Jun 3, 2016

Responded quickly. But, car advertised was not available.

Is this review helpful? Yes | No

alvin

May 26, 2016

Dealer was good. I inquired, he answered quickly. I just changed my mind. The price is more than I want too pay for a 2012 vehicle with 96,273 miles.

Is this review helpful? Yes | No

James

May 20, 2016

Responded quickly and answered questions to our satisfaction

Is this review helpful? Yes | No

Sazzad

May 13, 2016

They are very Helpful

Is this review helpful? Yes | No

Tony

May 11, 2016

Connor was very helpful!

Is this review helpful? Yes | No

ClevelandA

May 11, 2016

good

Is this review helpful? Yes | No

Ronald

Apr 29, 2016

The dealer answered my questions and was very helpful.

Is this review helpful? Yes | No

eddie

Apr 23, 2016

very professional responded right away!

Is this review helpful? Yes | No

funes

Apr 7, 2016

Not good experience, wrong pictures of cars online, can't give what was offer

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Don

Mar 24, 2016

Very friendly very responsive to questions, just could not get together on price.

Is this review helpful? Yes | No

Cody

Mar 10, 2016

Willing to negotiate to get you into a quality vehicle.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Jim

Mar 7, 2016

We decided price would be above our range.

Is this review helpful? Yes | No

Stanley

Feb 29, 2016

Prompt response

Is this review helpful? Yes | No

Carlos

Feb 10, 2016

I visit is ok

Is this review helpful? Yes | No

Ruamen

Feb 7, 2016

Great Customer Service.

Is this review helpful? Yes | No

Jonathan

Jan 14, 2016

Excellent service before and after the purchase. Kept appointments and very considerate an

Is this review helpful? Yes | No

mark

Jan 10, 2016

When they finally contacted me, I was told all the good deals where gone but had special pricing on much more expensive trucks. Usual switch and bait. Please read all reviews before purchasing here.

5 of 5 people found this review helpful.

Is this helpful? Yes | No

Mike

Jan 4, 2016

Dealer never responded to my e-mail. Salesman was very polite when I called, but did not negotiate.

Is this review helpful? Yes | No

Michael

Dec 16, 2015

Great service!

Is this review helpful? Yes | No

Mike

Oct 27, 2015

responded quickly, very informative & professional

Is this review helpful? Yes | No

Read 16 old reviews

Chad

Sep 10, 2015

Not professional. Lost interest in purchasing a car from Palmer. No urgency in service.

Is this review helpful? Yes | No

Stephen

Sep 5, 2015

cool

Is this review helpful? Yes | No

Brandon

Jul 26, 2015

Good

Is this review helpful? Yes | No

Tom

Jun 6, 2015

Palmer did me right. I bought a good used truck with no problems. Plus they are very dog friendly.

Is this review helpful? Yes | No

Robert

Apr 11, 2015

Fast response

Is this review helpful? Yes | No

Mark

Aug 14, 2014

Totally uninterested salesman and no follow up after complaint

Is this review helpful? Yes | No

david

Aug 2, 2014

They were terrible. Caught the salesman in two lies. Would not recommend them . Very unprofessional.

Is this review helpful? Yes | No

Anwar

Jun 20, 2014

I have received all the answers on m inquiries

Is this review helpful? Yes | No

Maurice

Mar 1, 2014

great finance guy

Is this review helpful? Yes | No

shanna

Feb 1, 2014

Great dealership & satisfied w/ car purchase

Is this review helpful? Yes | No

Jane

May 22, 2013

Car salesperson Jordan responded immediately to my inquiry and called me the next morning. I went and looked at the car that day and bought it on the spot. GREAT JOB Jordan and great service at the dealership. Thanks CarOurus!!

Is this review helpful? Yes | No

Jeremy

Mar 10, 2013

excellent service

Is this review helpful? Yes | No

danny

Feb 28, 2013

i contacted several dealerships while looking for a new rubicon.their salesman,i wish i remembered his name,was the ONLY one who took the time and extra effort,even after he found out i was recieving an under the factory invoice discount to try and make the deal happen.

Is this review helpful? Yes | No

balou_2

Sep 26, 2012

They disappeared after the sale… I was an out of town buyer and had to rely on the salesman for complete report on the condition of the vehicle purchased. Per purchase I couldn’t say enough good stuff, great communication, great response, very helpful. Both the salesmen and I somehow overlooked the fact that both front rims were bent. Even after the dealership replaced the tires they still did not mention this safety defect to me. Only after I got back home did I notice this problem. Tried to contact the salesmen, sales manager, even the Vice President of the dealership and received no response. Finally after two weeks got a phone message from the sales manager and a week later and 4 returned calls have still not heard back from him. In short, pre-sale service A+… post sale service F-. I’m guessing the Palmer dealership cares only about my money and cares nothing for my business, satisfaction as a customer, not the safety of my family or pre-owned vehicles they sell.

Is this review helpful? Yes | No

reggie72366

Dec 30, 2011

outstanding

Is this review helpful? Yes | No

Howard

Dec 28, 2011

They followed up very quickly. I decided to buy locally though because I had a trade in and didn't know how well the deal would turn out once I delivered my trade in.

Is this review helpful? Yes | No

Scott Evans Dodge Chrysler Jeep

2280 Bankhead Highway Carrollton, GA 30116

1 review

Hayes Chrysler Dodge Jeep - Gainesville - 379 listings

3115 Frontage Rd Gainesville, GA 30504

21 reviews

Robert Loehr Chrysler Dodge Jeep Ram - 490 listings

567 E Main St Cartersville, GA 30121

3 reviews

Troncalli Chrysler Jeep Dodge Ram

818 Atlanta Rd Cumming, GA 30040