Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

http://www.palmerdodgegeorgia.com

Sales: (678) 256-2923

Service: (888) 289-9558

Today 12:00pm - 6:00pm

(Closed Now)

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Sales Reviews (61)

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misterbnow

Jul 3, 2017

Excellent service after the calls!!

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Hugo

Jun 16, 2017

Great dealer.

0 of 1 people found this review helpful.

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David

Jun 15, 2017

They were very responsive, although I ended up buying a different brand of vehicle.

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Gregory

Jun 6, 2017

Even though I didn't find what I was looking for on their lot. They were great to communicate with. They even sent me a video of the car I was interested in that was personalized to me! Thanks guys!

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Ron

May 9, 2017

Was not overly happy ! Everything was great until I paid for the vehicle then I couldn't get any response unless I initiated it as to shipping schedule location date of arrival this hasn't been my best experience. Thank for letting me Gripe !! ~

4 of 4 people found this review helpful.

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Jerry

May 5, 2017

Experience was great . Sales person met me and my wife at the door and was very helpful . We told him the vehicle we were interested in and we found it on the lot right away . Even though the vehicle was out of gas , the salesperson got a can of gas and put the gas in the tank so we could drive the vehicle . We really liked the vehicle and we did purchase it . Everything went really well and smooth . Would recommend this dealership to anyone .

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mike

May 3, 2017

They had an audi there I looked at, the carfax says no accendents when I looked at the car there were clearly signs that car had been in a wreck.

1 of 1 people found this review helpful.

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Martin

Apr 18, 2017

Car was as described & pictured. Although price was too high, Dealer responded quickly & followed up often.

0 of 1 people found this review helpful.

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David

Apr 2, 2017

Very friendly and fast service

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bjsharpton

Mar 19, 2017

I bought the truck. It was exactly as advertised and described. The internet sales manager, Eric Palmer, was great. The deal was quick and simple.

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Charles

Mar 10, 2017

Dealer responded very quickly.

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Randy

Mar 3, 2017

Great experience. Well worth the drive to Georgia. Eric really knows how to make a great deal for someone looking for a car.Would definitely recommend you all to others. Thanks Randy.

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1962James54

Mar 1, 2017

They respond and followed prompt

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David

Feb 19, 2017

Very responsive, but the vehicle specs ended up being different than advertised.

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Response from Palmer Dodge Chrysler Jeep Ram:

We are very sorry for the misleading information and please call Jody Cruce VP(770-410-1111) so we can fix the car in question. We try very hard to make sure the cars options are represented correctly.

Rmann4

Feb 18, 2017

Purchased the ram 2500

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Charles

Feb 9, 2017

I thank this dealer did a good job

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Keith

Jan 21, 2017

Expressed interest in a Jeep from Palmer Dodge and received a phone call in 10 minutes from Eric Palmer. If they are as quick to give me a good deal as they are to want my business, I will buy from them. I will weigh in at a later date. Still searching for a Jeep Wrangler Unlimited at this time.

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Charlie

Jan 15, 2017

Their internet sales rep James told me on a Thursday that they will honor the price that I saw on a Wednesday on Cargurus. I sent him a screen shot from what I saved on my phone that it was 3k less than what they had it for. Then he tried to rush me to purchase it on Friday the same day of an ice storm. I told them I wasnt in a hurry and that I would follow up next week after they gave me the price after taxes and fees. So as Monday rolls around he just text me out the blue "Can you come in today"? No hello or nothing and later I finally got a copy of the out the door price which was not what we had agreed to. He then tells me yeah that was last month promotion and was no longer available? Totally different story than the internet rebate error he told me before . I just hate sales rep that tells lies after I got your exact words from a text?

14 of 15 people found this review helpful.

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chris

Jan 14, 2017

great reply to my unrealistic offer to buy

1 of 1 people found this review helpful.

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John

Jan 14, 2017

Will not call back or text after leaving messages. I even tried to get a different salesman after speaking with the salesman manager. Still NO responds back.

5 of 5 people found this review helpful.

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Response from Palmer Dodge Chrysler Jeep Ram:

I am very sorry this has happened. My name is Jody Cruce and I'm the VP. Please feel free to contact my personal cell at 678-410-4528.

Thank you

Rick

Jan 11, 2017

Have not made a purchase but they have been very helpful and courteous.

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Joseph

Dec 13, 2016

Dealer immediately responded and after stating I live more than 4 hours away the next question I asked was, "is the Jeep still available" he said yes. U submitted a credit app they ran my credit and emailed me to tell me the Jeep sold the night before. It left a bad taste in my mouth.

3 of 3 people found this review helpful.

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Ronald

Dec 3, 2016

Representative called me and answered all of my questions .

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tthies

Nov 22, 2016

Very good with contact and communication. Purchasing process was average at best.

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Nov 21, 2016

Willing to get deal completed but did not disclose the vehicle was in an accident until I found it in the CARFAX

10 of 10 people found this review helpful.

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Gifford

Nov 15, 2016

quick response very helpful

0 of 1 people found this review helpful.

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Nov 3, 2016

Quick response & offer online incentives

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shawna

Oct 31, 2016

Poor follow up. I inquired about an x6 for sale. I was told it was available by an online sales rep. I attempted to schedule a day/time to see the SUV but my message wasn't returned. The next day, a sales manager emailed me to determine if I was still in the market. I asked if the SUV was still available. He never responded so I called the store. I was told it was sold already. Feels frustrated with the lack of follow through.

5 of 5 people found this review helpful.

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Yaz

Aug 26, 2016

Excellent.

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Brett

Aug 19, 2016

Very professional well run dealership. I would do business with them again.

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EARL

Aug 11, 2016

After 3 days of negotiations I had an appointment at 6:30 pm and the car was sold out from under me at 3:00 pm without even the courtesy of a call to make another offer.

10 of 10 people found this review helpful.

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Kurt

Jul 24, 2016

Professional experience with them.

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David

Jul 15, 2016

This was a very good experience. Very responsive and sales person Connor did a very good job of getting me information I requested. Best of the three dealerships I contacted by a wide margin.

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kenneth

Jul 15, 2016

went to see this car and brought this car the same day. what a great experience!!!

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Cindy

Jul 13, 2016

No pressure. Professional. If they had the car I wanted I would like to purchase it from them but they didn't.

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Connie

Jun 24, 2016

Did not pursue this vehicle. Found another car before I had time to test drive at Palmer Dodge. No problem with dealer.

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Kenya

Jun 21, 2016

Purchased my Jeep Grand Cherokee. Dustin H. was awesome and made the process painless.

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marrail

Jun 4, 2016

Great people

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Linda

Jun 3, 2016

Responded quickly. But, car advertised was not available.

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alvin

May 26, 2016

Dealer was good. I inquired, he answered quickly. I just changed my mind. The price is more than I want too pay for a 2012 vehicle with 96,273 miles.

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James

May 20, 2016

Responded quickly and answered questions to our satisfaction

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Sazzad

May 13, 2016

They are very Helpful

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Tony

May 11, 2016

Connor was very helpful!

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ClevelandA

May 11, 2016

good

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Ronald

Apr 29, 2016

The dealer answered my questions and was very helpful.

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eddie

Apr 23, 2016

very professional responded right away!

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funes

Apr 7, 2016

Not good experience, wrong pictures of cars online, can't give what was offer

3 of 3 people found this review helpful.

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Don

Mar 24, 2016

Very friendly very responsive to questions, just could not get together on price.

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Cody

Mar 10, 2016

Willing to negotiate to get you into a quality vehicle.

2 of 2 people found this review helpful.

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Jim

Mar 7, 2016

We decided price would be above our range.

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Stanley

Feb 29, 2016

Prompt response

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Carlos

Feb 10, 2016

I visit is ok

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Ruamen

Feb 7, 2016

Great Customer Service.

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Jonathan

Jan 14, 2016

Excellent service before and after the purchase. Kept appointments and very considerate an

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mark

Jan 10, 2016

When they finally contacted me, I was told all the good deals where gone but had special pricing on much more expensive trucks. Usual switch and bait. Please read all reviews before purchasing here.

5 of 5 people found this review helpful.

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Mike

Jan 4, 2016

Dealer never responded to my e-mail. Salesman was very polite when I called, but did not negotiate.

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Michael

Dec 16, 2015

Great service!

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Mike

Oct 27, 2015

responded quickly, very informative & professional

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Chad

Sep 10, 2015

Not professional. Lost interest in purchasing a car from Palmer. No urgency in service.

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Stephen

Sep 5, 2015

cool

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Brandon

Jul 26, 2015

Good

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Read 13 old reviews

Tom

Jun 6, 2015

Palmer did me right. I bought a good used truck with no problems. Plus they are very dog friendly.

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Robert

Apr 11, 2015

Fast response

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Mark

Aug 14, 2014

Totally uninterested salesman and no follow up after complaint

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david

Aug 2, 2014

They were terrible. Caught the salesman in two lies. Would not recommend them . Very unprofessional.

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Anwar

Jun 20, 2014

I have received all the answers on m inquiries

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Maurice

Mar 1, 2014

great finance guy

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shanna

Feb 1, 2014

Great dealership & satisfied w/ car purchase

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Jane

May 22, 2013

Car salesperson Jordan responded immediately to my inquiry and called me the next morning. I went and looked at the car that day and bought it on the spot. GREAT JOB Jordan and great service at the dealership. Thanks CarOurus!!

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Jeremy

Mar 10, 2013

excellent service

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danny

Feb 28, 2013

i contacted several dealerships while looking for a new rubicon.their salesman,i wish i remembered his name,was the ONLY one who took the time and extra effort,even after he found out i was recieving an under the factory invoice discount to try and make the deal happen.

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balou_2

Sep 26, 2012

They disappeared after the sale… I was an out of town buyer and had to rely on the salesman for complete report on the condition of the vehicle purchased. Per purchase I couldn’t say enough good stuff, great communication, great response, very helpful. Both the salesmen and I somehow overlooked the fact that both front rims were bent. Even after the dealership replaced the tires they still did not mention this safety defect to me. Only after I got back home did I notice this problem. Tried to contact the salesmen, sales manager, even the Vice President of the dealership and received no response. Finally after two weeks got a phone message from the sales manager and a week later and 4 returned calls have still not heard back from him. In short, pre-sale service A+… post sale service F-. I’m guessing the Palmer dealership cares only about my money and cares nothing for my business, satisfaction as a customer, not the safety of my family or pre-owned vehicles they sell.

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reggie72366

Dec 30, 2011

outstanding

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Howard

Dec 28, 2011

They followed up very quickly. I decided to buy locally though because I had a trade in and didn't know how well the deal would turn out once I delivered my trade in.

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