Hayes Chrysler Dodge Jeep

719 Duluth Hwy
Lawrenceville, GA 30046

http://www.hayeschryslerdodgejeep.net

Sales: (770) 691-0869

Service: (877) 463-5949

Today 8:30 AM - 8:00 PM

(Open Now)

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Sales Reviews (46)

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Apr 1, 2018

Love

I ended up to purchase the car from Mr. JP Kim at the dealer. He is very courteous and accurate. I will be returning to him for purchase in the future.

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Mar 29, 2018

Maria

They did called and gave me their ingormation to stop by

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Mar 17, 2018

Michael

Great

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Feb 26, 2018

Megan

Tried to be helpful but couldn’t seem to grasp what I was looking for kept send me something I specifically said would not work.

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Dec 29, 2017

Terry

Great

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Dec 20, 2017

Robert

Scott was great. Very honest about the vehicle. The vehicle has some repair work needed on left front bumper

2 of 2 people found this review helpful.

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Dec 12, 2017

Sgravlee

Listed with sunroof when in fact it did not have one.

2 of 2 people found this review helpful.

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Dec 4, 2017

Daniel

They exhibited a very professional, thorough and friendly approach during my online shopping experience.

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Nov 29, 2017

trent

Very helpful did what they said they would do .I was in and out pretty quickly.

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Nov 16, 2017

monic202

Very pleasant experience from start to finish. I even end up purchasing the car.

0 of 1 people found this review helpful.

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Nov 3, 2017

Adrian

Spoke and dealt with Ricky in the used car department and Courtney in finance couldn't have dealt with two better people

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Oct 23, 2017

GuruDS3YN

Phone call was very good.

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Sep 30, 2017

GuruDKLQ9

Scoot got in touch with us and we are still talking with him about the truck. It is as "described" and "priced" on Car Gurus. We are still working out the logistics of buying a vehicle, traveling to where it is located, and then the costs of driving it back home.

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Sep 15, 2017

Cecil

Excellent condition

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Aug 26, 2017

Ralph

Prompt, courteous, informative.

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Aug 22, 2017

Jerry

Inquired about a car they had listed on your web site. They were very prompt in replying. I have purchased vehicles there before. Alway satisfied

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Aug 19, 2017

Bill

Very responsive.

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Aug 18, 2017

lashawntait

This experience was absolutely amazing!!!Wonder transaction!!!

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Aug 8, 2017

angela

Although I have not purchased from Hayes YET, they have responded to my inquiries quickly, and have followed up with me in a timely manner. Very courteous and professional. They also have a lot of inventory of the type of vehicle that I'm looking for. I look forward to doing business with them.

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Jul 27, 2017

Luke08

I contacted Hayes by email and left my email address, but did not leave my phone number. I got a return email from a salesman saying he had the information before him and to give him a call so we could go over the information. Why could he not give me information on the vehicle in the email as he had it before him? I did not respond and I got a phone call, remember I did not leave my phone number. I ask how he got my phone number and did not get an answer. I finally got the price and it was within my price range. I kept going back to Cargurus to see if a picture had been posted. No picture at that time, but did have the description of the Jeep. It was listed with a hard-top and I want a soft canvas top. All in all it was not a bad experience. I will keep checking with Hayes to see if they ever have a Jeep that I am interested in and with the price I want to pay.

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Jun 18, 2017

Caleb

They were nice and polite.

1 of 1 people found this review helpful.

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May 24, 2017

Pat

Awesome people and very helpful with giving us what we need.

1 of 1 people found this review helpful.

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May 9, 2017

LiveOak

Provided 100% information quickly.

1 of 1 people found this review helpful.

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Apr 18, 2017

GuruB44J

UPDATE: After talking with several people who were unhelpful and finally making it to an overall manager, one of my issues was resolved so I am updating the star rating to 4 stars. The dealership installed the UConnect system in the car, so that the Bluetooth and other touch screen features worked. This resolved my biggest issue (number 3 below) with the vehicle. Now the van works as advertised. I bought a vehicle from this dealership. 1. All the vehicles we saw in person had higher mileage than they showed on CarGurus. 2. The vehicle had a dent in the back, but because of how they had it parked it was not visible until we left. 3. They said the vehicle had features but then it turned out they were not actually installed. 4. They said the vehicle had a "very recent" oil change and it was actually more than 3,000 over due. I am trying to resolve these issues with the dealer now, but I don't have a lot of hope since I already paid and they have my money already. Beware!

5 of 6 people found this review helpful.

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Mar 26, 2017

Dezmond

I had an excellent experience there!

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Mar 6, 2017

George

Good experience. Bennette was accommodating and honest!

2 of 2 people found this review helpful.

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Feb 27, 2017

KELLEE

I worked with them for 5 hr on a Durango only to find out they sold it out from under me that night. after the sales person asked me to wait till morning.

5 of 5 people found this review helpful.

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Feb 16, 2017

Susan

Very pleasant. Quick response to query.

1 of 1 people found this review helpful.

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Feb 16, 2017

Kensen

Good sales man they follow up

1 of 1 people found this review helpful.

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Jan 23, 2017

Joshflemming

Bait and switch I went down there was approved was told to clean my old truck out had people coming to me congratulating me then there was a glitch in the system so they say they could not finance me the truck I could afford but they could finance me a more expensive truck that I could not byer beware this is a dishonest dealer

5 of 5 people found this review helpful.

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Jan 22, 2017

Cindy

Responded quickly and followed up to see if my questions were answered. I ended up not looking at the car because my daughter decided to look at something else.

2 of 2 people found this review helpful.

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Jan 16, 2017

Timothy

Great communication, no pressure to purchase a vehicle.

2 of 2 people found this review helpful.

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Jan 12, 2017

Susie

Awesome experience...

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Jan 1, 2017

Chuck

Started back out with a bang! Received an email back almost immediately! And went downhill from there! My initial contact I requested information. I received two emails from the sales rep, he seemed more interested in introducing himself rather than responding to the ad requested information. I sent multiple emails requesting for them to be sent to me. I then received an email with a link to YouTube of the video of the salesman. He did finally call me but explained to me that the vehicle was sold that somebody had bought it all over the Internet. Had I received the information about the vehicle that I was extremely interested in was only about 60 miles away very possibly would've bought the vehicle myself!!

4 of 4 people found this review helpful.

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Dec 4, 2016

fred

Very helpful and professional

2 of 2 people found this review helpful.

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Oct 25, 2016

Bob

Would not negioate on price. But did respond quickly.

3 of 3 people found this review helpful.

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Oct 4, 2016

Joey

For two weeks I acquired about a 2016 Charger Scat Pack that had 9000 miles on it. I made an online appointment two days prior to the weekend to come test drive the vehicle. The sales manager emailed me that he did not recall that we had an appointment. I mentioned to him that I had done this through there live chat system. The other issue is that I had sent in vins to both of my cars for trade and I did not receive a figure. However long story short they sold the car before I could get out there and my appointment was not found. Needless to say I was not happy about this and I am going to take my business else where. Not a good way to treat a customer!

8 of 8 people found this review helpful.

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Sep 27, 2016

Brian

Steven answered all my questions in a timely manner.

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Sep 21, 2016

Wayne

Quick contact, answered all questions.

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Sep 20, 2016

Peggy

Price was quoted..offered..lower than internet price . when got ready to buy..tried to sell at internet price until I questioned it...salesperson admitted he was unauthorized to offer at that price...the van was brought to me...which was nice..but I paid 400.00 more than was quoted..the van was not as clean as should be for almost new...ketchup stains and fast food packages.....I would not buy another vehicle from this dealership

8 of 8 people found this review helpful.

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Sep 16, 2016

Dan

Great!

0 of 1 people found this review helpful.

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Sep 8, 2016

Walt

Nice folks, not right car.

0 of 1 people found this review helpful.

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Sep 6, 2016

Larry

My experience with Hayes was probably the best I've had with a car dealership. Not only did they offer me the best price, but I was treated like a human being instead of a dollar sign. Paul, the salesman who assisted me, was not a cliche salesman, but a respectful and knowledgeable person who genuinely seemed to care that I found the right vehicle that fitted my needs and budget. I would recommend Hayes to anyone looking for an excellent car buying experience.

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Jul 6, 2016

TRider54

Very polite, quick and responsive. Willing to answer any questions I had. Thanks for the help.

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Jul 5, 2016

NadjA

I loved my experience with Hayes they were very professional. JP was a awesome n had everything ready so I drove from out of town n had everything ready just signed papers n the car was everything I was looking for. Great car great service. I will definitely do business with them again

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Jun 4, 2016

Alvaro

Very professional and friendly people!!

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Read 17 old reviews

Mar 19, 2016

Carolyn

Helpful

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Dec 26, 2015

William

Sent video of the car. Prompt response.

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Dec 14, 2015

Gregory

One of the best dealerships! Will do anything to get u into a car.

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Dec 8, 2015

Johnny

Devon was our salesman...never pressured us and was very patient and effective in answering our questions. Such a young man with good future.

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Nov 1, 2015

Yashika

Everything went smoothly

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Oct 26, 2015

Bunny

These people were awesome.

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Aug 1, 2015

Corey

Took 4 days to get back in touch with with me

1 of 1 people found this review helpful.

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Jul 20, 2015

Melissa

Everything about my visit was extremely pleasant, right down to the financing!!

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Jan 7, 2015

Jonathan

My experience was pretty good at Hayes. Even though I did not purchase a vehicle from here. JP Kim was very helpful throughout my search.

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Mar 27, 2014

Yoselin

I got helped by Alton! He was very nice and helpful but everything changed once I got in there I was told that they sold the car I drove 3 hours to see! I feel like they should have at least called me to let me know since I did speak to him prior to leaving my house.

2 of 2 people found this review helpful.

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Mar 8, 2014

Laurie

Overall good experience, but i did not buy the car.

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Dec 10, 2013

Dennis

Eric followed up....I should have went with him instead

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Jun 11, 2013

frank

Every one at the dealership was very helpful. I will call Hayes when I need another car.

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May 14, 2013

John

Very friendly people.Excellent service and answered all questions I ask professionally.

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Feb 27, 2013

mike

Very polite, professional.

1 of 1 people found this review helpful.

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Feb 16, 2012

Daniel

Response to our inquiry was prompt.

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Jan 15, 2012

Mike

Prompt follow-up and possible vehicles-none exact match. Very helpful.

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Hayes Chrysler Dodge Jeep