Hayes Chrysler Dodge Jeep

719 W Pike Street
Lawrenceville, GA 30045

http://www.hayeschryslerdodgejeep.net

Sales: (770) 691-0869

Service: (877) 463-5949

Today 8:30am - 8:00pm

(Open Now)

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Sales Reviews (34)

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Caleb

Jun 18, 2017

They were nice and polite.

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Pat

May 24, 2017

Awesome people and very helpful with giving us what we need.

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LiveOak

May 9, 2017

Provided 100% information quickly.

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GuruB44J

Apr 18, 2017

UPDATE: After talking with several people who were unhelpful and finally making it to an overall manager, one of my issues was resolved so I am updating the star rating to 4 stars. The dealership installed the UConnect system in the car, so that the Bluetooth and other touch screen features worked. This resolved my biggest issue (number 3 below) with the vehicle. Now the van works as advertised. I bought a vehicle from this dealership. 1. All the vehicles we saw in person had higher mileage than they showed on CarGurus. 2. The vehicle had a dent in the back, but because of how they had it parked it was not visible until we left. 3. They said the vehicle had features but then it turned out they were not actually installed. 4. They said the vehicle had a "very recent" oil change and it was actually more than 3,000 over due. I am trying to resolve these issues with the dealer now, but I don't have a lot of hope since I already paid and they have my money already. Beware!

2 of 3 people found this review helpful.

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Dezmond

Mar 26, 2017

I had an excellent experience there!

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George

Mar 6, 2017

Good experience. Bennette was accommodating and honest!

1 of 1 people found this review helpful.

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KELLEE

Feb 27, 2017

I worked with them for 5 hr on a Durango only to find out they sold it out from under me that night. after the sales person asked me to wait till morning.

2 of 2 people found this review helpful.

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Susan

Feb 16, 2017

Very pleasant. Quick response to query.

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Kensen

Feb 16, 2017

Good sales man they follow up

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Joshflemming

Jan 23, 2017

Bait and switch I went down there was approved was told to clean my old truck out had people coming to me congratulating me then there was a glitch in the system so they say they could not finance me the truck I could afford but they could finance me a more expensive truck that I could not byer beware this is a dishonest dealer

2 of 2 people found this review helpful.

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Cindy

Jan 22, 2017

Responded quickly and followed up to see if my questions were answered. I ended up not looking at the car because my daughter decided to look at something else.

1 of 1 people found this review helpful.

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Timothy

Jan 16, 2017

Great communication, no pressure to purchase a vehicle.

1 of 1 people found this review helpful.

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Susie

Jan 12, 2017

Awesome experience...

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Chuck

Jan 1, 2017

Started back out with a bang! Received an email back almost immediately! And went downhill from there! My initial contact I requested information. I received two emails from the sales rep, he seemed more interested in introducing himself rather than responding to the ad requested information. I sent multiple emails requesting for them to be sent to me. I then received an email with a link to YouTube of the video of the salesman. He did finally call me but explained to me that the vehicle was sold that somebody had bought it all over the Internet. Had I received the information about the vehicle that I was extremely interested in was only about 60 miles away very possibly would've bought the vehicle myself!!

2 of 2 people found this review helpful.

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fred

Dec 4, 2016

Very helpful and professional

2 of 2 people found this review helpful.

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Bob

Oct 25, 2016

Would not negioate on price. But did respond quickly.

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Joey

Oct 4, 2016

For two weeks I acquired about a 2016 Charger Scat Pack that had 9000 miles on it. I made an online appointment two days prior to the weekend to come test drive the vehicle. The sales manager emailed me that he did not recall that we had an appointment. I mentioned to him that I had done this through there live chat system. The other issue is that I had sent in vins to both of my cars for trade and I did not receive a figure. However long story short they sold the car before I could get out there and my appointment was not found. Needless to say I was not happy about this and I am going to take my business else where. Not a good way to treat a customer!

6 of 6 people found this review helpful.

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Brian

Sep 27, 2016

Steven answered all my questions in a timely manner.

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Wayne

Sep 21, 2016

Quick contact, answered all questions.

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Peggy

Sep 20, 2016

Price was quoted..offered..lower than internet price . when got ready to buy..tried to sell at internet price until I questioned it...salesperson admitted he was unauthorized to offer at that price...the van was brought to me...which was nice..but I paid 400.00 more than was quoted..the van was not as clean as should be for almost new...ketchup stains and fast food packages.....I would not buy another vehicle from this dealership

6 of 6 people found this review helpful.

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Dan

Sep 16, 2016

Great!

0 of 1 people found this review helpful.

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Walt

Sep 8, 2016

Nice folks, not right car.

0 of 1 people found this review helpful.

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Larry

Sep 6, 2016

My experience with Hayes was probably the best I've had with a car dealership. Not only did they offer me the best price, but I was treated like a human being instead of a dollar sign. Paul, the salesman who assisted me, was not a cliche salesman, but a respectful and knowledgeable person who genuinely seemed to care that I found the right vehicle that fitted my needs and budget. I would recommend Hayes to anyone looking for an excellent car buying experience.

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TRider54

Jul 6, 2016

Very polite, quick and responsive. Willing to answer any questions I had. Thanks for the help.

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NadjA

Jul 5, 2016

I loved my experience with Hayes they were very professional. JP was a awesome n had everything ready so I drove from out of town n had everything ready just signed papers n the car was everything I was looking for. Great car great service. I will definitely do business with them again

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Alvaro

Jun 4, 2016

Very professional and friendly people!!

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Carolyn

Mar 19, 2016

Helpful

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William

Dec 26, 2015

Sent video of the car. Prompt response.

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Gregory

Dec 14, 2015

One of the best dealerships! Will do anything to get u into a car.

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Johnny

Dec 8, 2015

Devon was our salesman...never pressured us and was very patient and effective in answering our questions. Such a young man with good future.

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Yashika

Nov 1, 2015

Everything went smoothly

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Bunny

Oct 26, 2015

These people were awesome.

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Corey

Aug 1, 2015

Took 4 days to get back in touch with with me

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Melissa

Jul 20, 2015

Everything about my visit was extremely pleasant, right down to the financing!!

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Read 9 old reviews

Jonathan

Jan 7, 2015

My experience was pretty good at Hayes. Even though I did not purchase a vehicle from here. JP Kim was very helpful throughout my search.

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Yoselin

Mar 27, 2014

I got helped by Alton! He was very nice and helpful but everything changed once I got in there I was told that they sold the car I drove 3 hours to see! I feel like they should have at least called me to let me know since I did speak to him prior to leaving my house.

1 of 1 people found this review helpful.

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Laurie

Mar 8, 2014

Overall good experience, but i did not buy the car.

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Dennis

Dec 10, 2013

Eric followed up....I should have went with him instead

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frank

Jun 11, 2013

Every one at the dealership was very helpful. I will call Hayes when I need another car.

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John

May 14, 2013

Very friendly people.Excellent service and answered all questions I ask professionally.

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mike

Feb 27, 2013

Very polite, professional.

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Daniel

Feb 16, 2012

Response to our inquiry was prompt.

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Mike

Jan 15, 2012

Prompt follow-up and possible vehicles-none exact match. Very helpful.

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Hayes Chrysler Dodge Jeep

Hayes Chrysler Dodge Jeep

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