Gwinnett Chrysler Dodge Jeep Ram

Chris made this the easiest car buying experience I have ever gone through. I highly recommend purchasing a car with him and then s dealership.

Great buying experience and very friendly and helpful staff

good.

Respond pretty quickly, but unfortunately price is too high.

Great. Bought item we desired

Dealer communicated well with me just not a right fit

Great original upfront quote, best of all the dealerships contacted. However, once i replied back with additional info, ie trade in details i never received a reply back. Sent several follow-up emails on my end but still no response. Needless to say i bought from another Dodge dealer.

great buying experience!

2nd time I've attempted to go to a different dealership and they wasn't able to help me. Came to Gwinnett and they got the job done with a great interest rate. My family is set for awhile but we will always be customers and refer anyone her for quality assistance

Was contacted by Giovanniversary several times but I was pretty sick . The car was still there and when I was better I went to see it but the night before it was sold . Even though I had an appointment nobody called to say it was sold and when I got there and told the salesperson I didn't want anything else he was rude and didn't even walk me to the door.

Quite helpful but too eager to write it up. Then never contacted me, although he promised to send an itemized list the next day. But it’s okay. I bought a car elsewhere.

it was a great experience, Marlon was courteous and professional, I really can't think of anything to complain about, so far the ride is great.

This was the worst car shopping experience of my entire life. I spoke with a particular salesman for two weeks about the 2004 S430, we have agreed that I would come and purchase the car on Friday Feb.2. I spoke with That same salesman and a manager and I asked if I needed to put a deposit down to hold the car. Both said no that they would hold it for me until Friday. I spoke with that same salesman on Thursday Feb. 1, to see if everything was still in place, I was assured by Thhat same person that everything was in place. When I arrived at the dealership Friday morning that same salesman informed me that he had some bad news. They had took the car to auction. I came all the way from memphis,TN., to purchase the car. The general manager was very nonchalant and the entire situation was very unprofessional. Entire waste of two weeks of communication.

Not the best. They had just sold the car I was looking at. These things happen, but they seemed very eager to sell me a Jeep Cherokee, which I was not at all interested in. They also offered a new Chrysler 200 for $20,000. More than I wanted to spend.

Contacted them about a specific truck to see if it was eligible for the advertised discount, they responded with a general email asking what I needed in a truck, only wanted the one that was listed, don't like salesmen, most try to sell you different vehicle than the one listed, all shady, think this is what is up with them.

They was good

I did get an initial call then never again. Found out car was sold on website. No big deal, I'll just keep looking.

The dealer got back to me quickly via email, text, and phone. He answered all my questions and when I asked for a picture, he sent me a video. Did you feel like the dealer listened to you and met your needs? Yes! Were you treated fairly? Yes. Yes, I bought a car, they made the process easy. Did you feel a lot of pressure for upsells? No, they were very professional. I would have given 5 stars, but that is for a superb service. Let me explain: I offered a nonrefundable down payment to reserve the vehicle because (1) I was 600 mileas away, (2) it was the Thanksgiving holiday weekend and didn't want to fly and drive in an already congested travel season, and (3) I asked if, like many other dealerships do, they had an airport pickup. They said they would not do that. Later, I sent an email letting them know that I was flying in to see the car. Then, they said they would reserved it for me. For me, this is what a fith star would have looked like: 1) Yes, we'll glad to reserve the car for you upon your non-refundable down payment and flight reservation copy. 2) We don't have pickup services, bbut you can rent a one way car at Enterprise in the airport for $42 and drop it off accross the street from us. The service was very good, I am very happy that is why I am taking the extra time to write to help create a better service for consumers. Thank you for this opportunity!

Dealership was very knowledgeable of the inventory as well as aboutbthe car I looked at! Sales people were a little over the top but it could’ve been their excitement for the customer about to purchase a vehicle. I would go back

They contacted me right away. They was very kind and even though I live 3 hours away I will be dealing with this dealer ship from now on.

I ended up not going to dealership but the phone conversation and emails were professional.

Gwinnett CDJ whole staff was very professional and I am still negotiating / evaluating one of their Used cars.

Responsive, Honest, & Great Customer Service!!

Good

Super friendly..very helpful and followup was sufficient but not bothersome

They responded in a very timely manner and were very professional in their responses.

Overall customer service is great. I just didn't realize there was a crack in the windshield until I got to test drive the car and I decided not to get it because of certain features the car didn't have. Big Al was great I would definitely recommend him.

Very helpful, easy transaction! Love the car

My experience at Gwinnett CDJR was amazing. Everyone there was super helpful and kind. My sales consultant Noelle Garrett provided me with the best car purchasing experience I could ask for. She was honest, helpful, and answered all of my questions and concerns. She introduced me to the service technician and made sure I was knowledgeable of all the services they would provide me in the future. I would also like to thank Roosevelt for contacting me immediately after I inquired about the car and Davante for securing the purchase of my vehicle. They have an awesome team at Gwinnett CDJR! I highly recommend them if you're wanting to purchase a quality vehicle and feel comfortable and confident doing it. Thanks Gwinnett CDJR!

Salesman very pushy, used tactic of you need to buy now because someone else who wants to buy this car. Said car was in much better shape than it was.

Great