2017 Honda Civic for Sale in Chicago, IL

Quick and easy to walk out with new car

Vanessa, was great to work with thru email as well as Akira and Carlos at the dealership...They stuck to their offered price and actually came in a little under and gave me upgraded Weathertech type floor mats. Great team over there....A++++

The dealership responded in a timely manner and the contract person tried to be accommodating.

They gave me an appointment for Tuesday evening and I had to call them to confirm I was going on Monday and they told me they sold the car on Saturday morning. 3 days ahead of my my appointment. I’m an out of town buyer and if I didn’t call to confirm, they wouldn’t care wasting my time driving 9 hours on this cold weather. Such a lame service!

Horrible phone service got approved for a vehicle and was trying to lower my down payment with a co-signer add on and never got a respond the dealer kept ignoring my calls, said would call back and never did, and at a point hung the phone up on me not the bet way to work with customers.

I made an appointment to see this car and when I got there I was shown an older model Honda Civic. I never saw this vehicle.

Standard response, shows that they didn’t read my question

They kept in touch during the process which was good

The numbers they gave online were just to get you in the door. They were not even close to what they were in person. For example, I filled out their trade form online. They offered $3k less than the low end! Moreover, they added on another $400 accessory that wasn’t in what I was told was the out the door price for a new car. Misleading.

Very helpful and kind staff! Treated customers as people as opposed to dollar signs.

Very disappointing. Took forever to respond to emails/phone calls. In the end I lost out on the car (very hard to find manual transmission) I was very interested in due to their lack timeliness and professionalism. I don't recommend this dealership.

Great and very responsive

John the salesman and Mark the finance guy were phenomenal! Bought my Altima from there and love it! Great job VW for the great and smooth experience.

Prompt response to my email question.

Went in for a test drive and came out 3hours later with a vehicle I sought .. Very professional

they did reach out however when I tried to contact them to work on price I never heard back, no conversation, no dialog. I went back in and sentkn another request to get a call that the cat had sold. ok, thanks for your help.

This is absolutely CRAZY that the price dropped because when i spoke to dealership 2 weeks ago they said the jeep had been sold. Not sure what to think but i would take my money else where People Shady!!

They got in touch with me which was great but I decided not to go with them.

I went to buy a car but they said its a wholesale car. Moreover car keys is not available. What kind of a car dealer is that?

Dealer replied quickly and was courteous.

Extremely professional!! My salesperson Harvey was personable and had the deal done and I was out the door in about 2hrs.

Awesome. Bill Kay put me in a vehicle I never imagined I could ever own. I love my new truck.

It went well but I bought elsewhere.

I was searching for a suv over the holidays, and they didn't pressure me even tho i decided to wait until after the holidays to continue my search .

They reached out but I didn't move forward with the car as I decided on something else. Was a good experience and not pushy.

2nd vehicle I have purchased from Pugi. Communication is excellent !!! In my opinion, They are dedicated to customer service. Very pleased with my transactions with them. I will buy from them again !!! I would like to thank Ria, Andre, and Kath from the dealership for all their sincere help !!! The car was waiting for me, the description of the car was spot on, and the overall experience was very pleasant. Highly recommend this dealership !!!

Great communication skills

Was quick and easy to buy and great price

Responded right away to my inquiry!

Ted was very nice. Had a pleasant experience even though I didn’t buy the car

courteous

Absolutely great service, very helpful

Long story short someone contacted me via text we didn’t agree on price I asked kindly to be removed from the call list. Few mins later I received a text from the pre owned manager saying that i shouldn’t look at cars 2k more than my budget. On CarGurus it shows the care was overpriced by a little over $2k I thought my offer was reasonable clearly this manager had a chip on his shoulder he wouldn’t even give me his name. I have a picture of the conversation for who cares to verify.

Jason O was very patient and quick. He was honest, and seemed to genuinely like people and his job. He did not bs at all and that was a refreshing change from any other dealer experience I’ve had! I plan to go back here in 6-10 year when Dodge Charger we bought from him is due to be replaced!

They were upfront and transparent on the deal and gave me a out the door price and stuck to it EXCELLENT JOB !!!!!! Napleton's River oaks kia Hyundai & Genesis the sale team was great and all around a fantastic experience thank you !!

It was a smooth experience I saw what I wanted I didn't really want to pay all those taxes I purchased the car with cash Off the market

People were friendly and helpful. Rating takes a hit because the dealership tried to bury a $1,000 destination fee in the final price - for a used car. Nobody should pay a destination fee on a used car sitting on their lot. In any event, they did essentially eliminate the destination fee, but we ended up passing on the deal. They get points since the salesman was helpful and courteous.

I had a good experience with this dealership. I like a car but it was not the one I came in for. In was a 2017 with 57000 miles. I Thought about it and decided not to get it,because I would have been upside down with the financing on the car. Great dealership.

They followed out I decided not to hiiiiiii with the vehicle

Had a great experience working with Sam Day. They were helpful and even got me a lower APR thanks to Frank. Would highly recommend!

The wait for the signing of papers was excessive, over an hour. Other than that, nice experience.

I requested additional information about the vehicle I was interested in and received a quick call back per my request.

Got a great deal on the car but unfortunately the dealership was very unprofessional. The saleswoman I worked with used very childish verbiage when texting me about car. When I actually purchased the car, there was only 50 miles worth of gas to drive.

Helpfull

Scheduled a test drive of the car. When I arrived at the dealership, they said it was traded for another vehicle from another dealership. They did not let me know before I arrived at the dealership that the vehicle was no longer available.

it was terrible the worst dealer experience i have ever had. they would only send emails that were automatically sent and would state that someone would be in touch, but never call or reach out.

Several people from the dealer reached out to me but none of them would provide me with the build sheet/vehicle sticker I requested. Instead they make excuses and want me to come in to the dealership before they will give me the information. This dealer can't provide the most basic information to a customer so I refuse to go into the dealership.

Car was not ready to be seen at my appointment time. Price for used car was advertised as $20K. First price they through out at me was $30K. Had them explain to me where $10K gets added on to a used car. Had to waste my time and theirs getting them back down to the original advertised price. Watch for the hidden fees and don’t sign anything until you go line by line. Financing paperwork was wrong also. They snuck in an extra thousand dollars. Had to have them correct that.

Would never do business with these guys. They appear to play bait and switch games here. Price was advertised at lower price point From that when I called. Appears they felt they could change the pricing based on amount of attention they were getting from the color of the car being in hot demand. Quoted one price then same day coupe hours later they were asking 2k higher.

Quick to respond and honored price

Excellent!!

Very professional Great communication skills ,time management skills, determination , enjoy the drive in the salesman, also in the car lol.

They are great to work with.. Takes a little bit to get them into bargaining mode, but once you do you won't be disappointed! I'm very pleased with my car and the people I dealt with.

They were great. Responded quickly and communication was kept. Negotiations were easy.

Great dealership went to a couple dealers and this one seemed to have great intentions in the buyers interest.

Excellent!

Dealer was slow to respond. I req information on 12/31 Thurs and they did not get back to me until Tues. i purchased a vehicle on Saturday