Used 2013 Volkswagen Jetta for Sale in Washington, DC

Great all around, even after the car sold .

listed price wasn't the price on contracted was 1000$ more iff you didn't go with their choice of financing

Not really happy with my experience there. Paperwork is not right and still working to resolve the problems. They over charge us on the buying order, the sale tax was not right, and they force us to finance when we wanted to pay cash.

Great at getting back with you. And they are very nice.

Friendly, transparent, fair. A good experience.

Vehicle was not purchased, but a vehicle was purchased, service was excellent.

Asked questions since I’m on the other side of the country and all I got was come by for a look. Happy

They are really reliable and always trying their best to satisfy the customer

Great folks and I am buying the car I reviewed.

I was told I could put funds down on the car.. I did.. unfortunately I got sick and things fell though but, I’ve been trying to retrieve my funds put down and I spoke with the owner once.. only to be told I’d get a call back, I did not receive a call.. then I texted several times and haven’t heard anything at all. I have contacted BBB and will go further if necessary. Sadly they were kind when they took my money…

Lovely experience with mr. zee. This man is as honest and straightforward as it gets. Much appreciated will be back for another near the future.

Responded once, after I asked about price and explained I wasn’t looking to drive long distance without negotiation ahead of time they completely ignored me- not surprised though, car dealer tactics are extremely antiquated.

Quick response time and great service

Loose wires under the hood, zip ties and tape where screws should be. Windows dont work, blinkers broken. They dont negotiate and the cars are not worth their prices. Just go to the auction save yourself some money.

Oscar did a great job handling my transaction. Very professional. He totally met my expectations!

Quick reply.

Great - received a prompt response from Mirna. Very helpful with providing information to us.

My experience with this dealership was the worst ever, the vehicle has several unreported accidents, dents and scratches not shown on the add. Don't waste your time, they are no good. I felt ripped off after driving 4 hours both ways to go see the trash they have on ground.

They r very helpful

Very good to work with going to see them this weekend and work adeal

Amazing

Great experience and sales people ..gave good deal and bought that day

Denny was our sales rep who did an excellent job, after a few negotiations we were able to close the deal and buy the car. He called that night and a few days later to make sure we were please with our decision.

Got an automated reply right away.

Great people! Fast service!

Great

quick resoonse

Great lady

Good response tome

Didn't get it because the check engine light came on and smoking from the engine. They were honest about the car after test drive.

Good customer service

Good folks to get a car from.

Over a week waiting for buyer's sheet. Only received after vehicle was SOLD!!!!! TOTALLY UNPROFESSIONAL.....!!!!!!!!!

Fast response

We had a great call to discuss the car and they were able to answer all my questions completely.

Very prompt and informative about vehicle I was interested in.

Friendly people, Reasonable price I got this priusV for a fair price a week ago and I am in love with it.

Car was 5 years old and described as "perfect condition" even though pictures clearly show a piece on the from bumper is damaged and/or missing . Would not answer questions in writing. Price was increase almost $2000 after we showed interest.

Great experience. Upfront, honest and friendly!

I purchased my vehicle via the Internet and it was an extremely smooth process!

No follow-up, and their messages kept saying the car was on its way.

nice people, try to work with you.

They do not have good management of their fleet. The car that I bought from them was sold with a flat tire and rust in various places, took them almost a month to send me the title in the mail and they charge a bogus processing fee which they do no work for as you have to title the vehicle yourself at the DMV and pay a separate titling fee. Would not recommend.

I contacted her but I wrote her about a 2007 green four-door jeep Wrangler and they told me it was at the location they sent me and when I got there the jeep that I went to see was not there so the woman who He attended to me, he showed me that other red jeep but I was not interested in why I was going for the other one and it is not fair that they make one waste time, I have an hour away and they deceived me, they made me go with lies just so that out to see the other is not fair

Chevy Avalanche had massive melt from fire damage. Dealership never contacted us concerning the damage prior to driving almost three hours to see the vehicle. Dealership covered the underside of the vehicle with undercoating as we arrived to cover damage. DO NOT TRUST THIS DEALERSHIP.

They help me find the car that fit my and my wife needs. It was a different car than this Car 2015 VW CC 2.ot.

Helpful staff

Very responsive, however, vehicle I wanted was at another dealer

Helpful staff

Definitely recommend. Very quick, trustworthy, and accommodating. I bought my first car here. I read reviews before driving 1hr 30min.

I contacted the Dealer through car gurus on a Sunday, I'm an Automotive Technician during the week with no time to interview tons of extra vehicles. Maddie made the sale happen by nightfall Monday night. Wings for Maddie and her Pit Crew. B.w.P...

Helpful staff

There great .

The dealer was very professional and helpful

Responded to my question promptly

They were awesome

Dealer responded, car sold quickly, missed it.