Used Volkswagen Jetta for Sale in Washington, DC

Dealer answered my question promptly. Unfortunately the vehicle was too expensive for me.

Did not purchase car because found a better deal through credit union. But dealership did respond promptly to set up a test drive and give details about COVID-19 procedures

They were very pleasant, but I have not been able to go and see the cars yet!

Got the car for a reduced price and an incentive (free second key) but getting the key was a big hassle (took multiple phone calls on our part and several days) and had to make a second trip to the dealership because of a snafu with the paperwork (on its end, not ours.)

good service

The sales associate was very friendly and patient. We decided not to purchase the vehicle because the interior was not clean but I would recommend the dealership.

Excellent customer service

This was the most delightful experience I've ever had purchasing a vehicle! I was interested in only ONE vehicle and finance expert, Rodney made it happen. And, the whole process was done long distance - I reside in PA and this dealer is in MD. There was never pressure to consider other vehicles on the lot. I would definitely return to this dealership or recommend it to friends and family!

Awesome service, tje will go the extra mile for you.

Horrible! They tried to pull a fast one...bait and switch. We had settled on a car and a price....and when I got there...they claimed they thought I was interested in something else..even though I had test drove the car two days before. They were not even apologetic about it. Their suggestion was I should look at a similar car. Sales Manager was even worst than the sales executive….I would not trust these folks...

Very responsive.

Terrific salesman Timothy Fast service. Beautiful truck

Very friendly sales staff. THe problem was their website offered a 'click for sales price'. When I clicked it, I did not receive a sale price. When I spoke with the salesman - they said all that does is capture our contact info and that there is no sales price. They also added about $850 in dealer fees in addition to tax & title/registration.

They were quick to respond

They have very good customer services

After complex and confusing negotiations, I bought the car with cash plus my Honda trade-in. Have not yet received the title . I am happy with the Nissan but a bit ambivalent about the dealer. Although we worked it out satisfactorily, I think the negotiations could have been clearer.

They were not helpful, I was gonna pay cash for the car but I guess I wasn’t buying one of their most expensive cars I was treated really bad and I had my wife and daughter with me. Everything was fast talking like I had no other choice. The car had a whole in the carpet on the driver’s side and the sales rep Jason said leave the plastic down and put a floor mat over it. We just got up and walked out the office. A lot of pressure going there.

I inquired about a specific vehicle and I was told they did have the vehicle but they had “lost the key”. I told the salesperson I was interested in the vehicle and to please let me know when they located the key - I never heard back...

Emailed me right away

Good experience

Dealer got back to me quickly, but I decided to pursue a vehicle at a different dealership.

Great Experience

Very helpful even tho the car I wanted sold before I got to it, would recommend

They took their time to explain everything i needed to know.

Cool guy

Very helpful and responsive.

Good experience and better pricing then I could find anywhere else nationwide. Very pleased with my purchase and negotiating with Ourisman, highly recommend this dealer to others.

Very easy to work with and professional.

Easy and good, they dropped off the tiguan at my house and signed the papers at my dining room table.

Great

Awesome experience and great pricing. I will be returning back very soon for my next vehicle!

Awesome dealer and great deal thanks

Good

Paul was great. Full of truth and energy. I did not purchase the car, because the car did not live up to my expectations, but Paul well he far exceeded them. I will go back to see him soon now that I know what car I am looking for.

My review is in regard to communication. Overall this dealer did a good job of responding to my interest in this car with a quick reply to my initial interest email. My experience with other dealers was not as good (no reply at all). I did decide to go with another vehicle but found their overall response very good. I did personally follow up with them and thanked them for their time.

Very helpful and professional

I went to look at a car, liked it, then they added $1000 reconditioning fee. Total bs. The Manager kept us waiting, trying to ice us I guess. Typical used car sales tricks, so we left.

Very helpful and professional

Excellent dealer all the guys was very helpful and I buy the hummer is at my house right now

Andy was polite, very helpful with questions and forthcoming with information. The office was clean; low pressure sales environment. I did not purchase the vehicle, but would not hesitate to shop with Alpha Motorsports again.

bought this car, as was good value, but dealership did not follow through on financing as originally discussed, and a few hoped for items on the car, including a second key, were not completed in the end. Nice guys, and good price, but unlikely to head back given headaches after deposit.

They said that the car i was trying to purchase was sold after complications with financing, but they advertise being able to approve anyone , I also looked on line the next day and it was yet being shown for sale.

Great people every time.

Very respectful and upfront

they responded quickly to my email and told me when i could test drive it

Brian has been following up with me.

Very helpful and professional

Excellent dealer all the guys was very helpful and I buy the hummer is at my house right now

Good communication and service

Excellent customer service

I have not been able to look at any of the cars I inquired about. All inquires have been responded to.

Responded very quickly to my inquiry

I missed the chance to buy it but he responded very quick. Thanks and prefer to buy if I get a deal.

The car I ended up looking at was as they described it, but when I brought it in to get checked before purchasing, they told me it was a mess. I brought it back to Woodbridge Public Auto Auction, who I had previously put a $300 deposit down to test drive the car, and I had been promised (in writing) that that was 100% refundable. I STILL have not gotten my money back from them. I really don't reccomend.

Response was quickly. Very professional.

Cordial and helpful contact.

Great follow up. Very willing to accommodate test drive.