Toyota dealerships near me (White Plains, NY)

Disappointed that the listed car had been sold over a month ago but was still being advertised, but I spoke in depth with Lila over the phone. She explained the differences in packages and associated costs. She was able to give me a rough idea of what the car I wanted would cost if it came in. I was not expecting such great customer service over the phone. Many dealerships want you to come in so they can give a sales pitch. The only reason I don’t give 5 stars is because the car should have been off the website if sold …..

His very good and onset dealer

Buyer beware, especially if shopping from out of town. The dealer was friendly enough through the sale. Started playing weird games, once I agreed to buy the vehicle. Overcharged for taxes with the promise of a refund for overcharges after title and registration were finished. Dealer sent wrong plates and did not send a final invoice (or refund the correct amount). When trying to contact the dealer about the mix up, I could not get a return call. Took calling 3 different sales managers to finally get a call. They did not seem concerned about the mix up, leads me to believe they are incompetent or shady (most likely the second, seems like maybe they did it on purpose). Later found out the car had at least 2 minor accidents, service tech at a different Toyota dealership, pointed them out fairly quickly and easily.... They claimed it was no accidents and fully checked out.... Rear shock was seriously leaking, their service center missed this also, again either incompetent or shady.

The dealer contacted me promptly. I was happy with their service , car wasn’t right for me.

We had a great experience with Celeb Keating - very responsive and great attention to detail. Also, Alex, who handled our paperwork, was great.