Toyota dealerships near me (Gastonia, NC)

Title: Beware of Poor Service at [Car Dealership Name] My experience at Town and Country Toyota was extremely disappointing and frustrating. After being assured that I could come see a car, my wife and I made the effort to to drive a hundred miles, only to be informed upon arrival that the car was in the shop and inaccessible. Despite requesting a simple verification of the transmission type, the staff refused to assist. What made matters worse was the complete lack of apology or empathy from the salespeople present. The next day, I followed up to arrange another visit, only to be promised a callback that never came. When I called again, I was shocked to learn that the car had been sold the previous day while supposedly in the shop. This level of incompetence and disregard for customer satisfaction is unacceptable. I urge prospective buyers to exercise caution when dealing with the sales staff at Town and Country, as my experience highlights their inability to prioritize

I believe most of people are nice there but the sales representative we got wasn't polite enough. The way he was talking and negotiating came to us little harsh, immature, arrogant and disrespectful. Nevertheless, We bought the car because we like it but not the hospitality. I think they can do better. Only if they were little nicer , I could have rated them 4 or 5 stars. It seems they really don't care much about good customer service

Stayed in contact but vehicle is not the right fit for me.

left hand doesn’t know what right hand is doing… received multiple calls from different salesman. I advised they had sold the vehicle I was interested in. Recieved multiple calls for two days.

They do a great job of following up with you and helping.

very helpful and great people to work with.