Mike Johnsons Hickory Toyota

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435 Us Highway 70 Se
Hickory, NC 28602

Sales: (888) 863-3039

Service: (888) 902-9261

Today 9:00 AM - 7:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 13, 2017
jgeiger1983
5
Car was sold before I got to dealership. A sales associate bought it. But they were happy to show me other trucks and were very professional and courteous. You won’t find a better local Toyota dealership!
Is this review helpful? Yes | No
Dec 13, 2017
So far everything has been great!
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Dec 3, 2017
Quick response
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Nov 17, 2017
Contacted me the next day and was very helpful in answering all the questions I had.
1 of 1 people found this review helpful.
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Nov 15, 2017
GuruZ1YJN
Vehicle was sold the day before so Steve Hunt(sales associate) suggested we look at a 2016 they just traded for. Long story short after many phone calls and emails with Steve and his supervisor we made a deal on the 2016.
Is this review helpful? Yes | No
Nov 15, 2017
Car was already sold but still on website.
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Nov 8, 2017
GuruZ5TKM
Dealer was very active reaching me. Car sold before I could get up there.
Is this review helpful? Yes | No
Oct 19, 2017
RKBlankenship
Excellent! I knew what I was looking for and Jeff Robinson at Mike Johnson's was able to make sure I got the attention I needed. He had the car cleaned and photographed quickly so I could gather up the information I needed to make a speedy decision. He followed through on calls, answered all of my questions and talked me through the purchase. They may be one of the big guys, but customer service was front and center. Would definitely visit them again.
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Sep 8, 2017
SSTORIE
Quick response
0 of 1 people found this review helpful.
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Sep 2, 2017
PKP1004
They were very prompt in contacting me & following up.
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Aug 18, 2017
Very knowledgeable about what he has on the lot he was very helpful and informative Thanks Keith
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May 31, 2017
We bought the 2016 Kia Soul. If you are in NC and need a car, Mike Johnson Hickory Toyota is worth the drive. Their staff went above and beyond for us.
1 of 2 people found this review helpful.
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May 31, 2017
Very friendly
0 of 1 people found this review helpful.
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May 31, 2017
good
0 of 1 people found this review helpful.
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May 15, 2017
Mike Sigman really reached out and was super nice in explaining my concerns of Toyota rav4.
0 of 1 people found this review helpful.
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May 6, 2017
Went out of their way to work with me.
1 of 2 people found this review helpful.
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Apr 19, 2017
kmiller149
I did not purchase a car from this dealer but spoke with Nick on the phone several times. He was extremely helpful and patient with me and gave me some great information.
0 of 1 people found this review helpful.
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Apr 12, 2017
GuruTHNB
The entire purchasing process couldn't have been easier. I worked with Eric Pennell and Andy Lawhon and they both were very professional and most importantly not pushy. If you're in the market for a new or used vehicle I highly recommend you consider this dealership.
0 of 1 people found this review helpful.
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Mar 25, 2017
I have contacted them immediately after I saw the car on Carguru, but it is not available, they did call me several times to look at different cars, but I was only interested in the CR-V and also I live in Charlotte, so I don't want to drive up there to see a car.
0 of 1 people found this review helpful.
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Mar 4, 2017
LadyJJ51
Very nice but the car was already sold and I didn't drive to Hickory to check out other stock. They are nice and want your business
1 of 2 people found this review helpful.
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Nov 4, 2016
Very nice by email. They also called, but I couldn't answer call at the time. Prefer email contact first anyway.
0 of 2 people found this review helpful.
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Response from Mike Johnsons Hickory Toyota:

Thank you for your review!
Oct 19, 2016
Contacted in a timely manner
0 of 1 people found this review helpful.
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Oct 11, 2016
Great
0 of 1 people found this review helpful.
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Oct 4, 2016
Great service very helpful.
0 of 1 people found this review helpful.
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Aug 20, 2016
Another bait/switch con. They listed a montero, I resonded, they informed me that it was sent to a wholesaler yet continued to offer the vehicle for sale in an effort to attract buyers. Would not do business with dealership.
2 of 2 people found this review helpful.
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Response from Mike Johnsons Hickory Toyota:

Thanks for your review. We make every effort to pull cars off as they are sold or fail our inspection process. We stock and sell lots of Preowned inventory so cars can sometimes be sold or unavailable in between the time we are taking off our site. Our apologizes the Montero isn't available.
Jul 20, 2016
Contacted me a few hours later .. replied to them but haven't heard anything back yet.
1 of 1 people found this review helpful.
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Jun 2, 2016
After over a week of emails and phone calls telling me the vehicle was "not ready to sell", they kept promising to send me pictures, as I live 2 hours away. First it was being serviced, then detailed. Finally, I got an email asking was I still interested? I said yes, just waiting to hear from them that it's "ready to sell." I was then told that it had been SOLD TO SOMEONE IN HOUSE. It is now almost a week later and they have put pictures if it online....Just unbelievable...
1 of 1 people found this review helpful.
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Response from Mike Johnsons Hickory Toyota:

Hey Leon,  we apologize for the confusion on this unit. Which car where you interested in? My name is Andy Lawhon and I am our general sales manager. Please contact me direct 829-443-1531. Look forward to speaking with you!
Apr 3, 2016
Great communication
0 of 1 people found this review helpful.
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Apr 2, 2016
Dealer was great. Ended up buying a new 2016 for same price they were asking for the 2015. Would recommend this dealer.
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Feb 26, 2016
Yes the dealership reached out to me many times but we're unable to make a deal. And I was able to find another 2014 Toyota Tacoma prerunner at a lower price and less miles from another dealership.
Is this review helpful? Yes | No
Feb 18, 2016
Great dealership with great salesmen!
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Read 24 old reviews
Dec 2, 2015
They called right back and were very polite, but the vehicle didn't have 4wd, which I wanted.
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Nov 15, 2015
This is a great dealership! They were fast to respond and very polite. They work hard for you :-)
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Nov 9, 2015
Had to contact to get the price for a specific vehicle which turned out not to fit my budget but salesman very helpful
0 of 1 people found this review helpful.
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Sep 12, 2015
Great
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Aug 24, 2015
emailed me and called be right back was good to work with still have not made up my mind yet
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Jun 25, 2015
Service was excellent!
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Jun 7, 2015
Top shelf group! Responsive and very helpful.
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May 6, 2015
Above average and amazing customer service. I will never go anywhere but there to buy another car!
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Mar 3, 2015
Buyers Beware! This place will not hesitate to take advantage of young, or inexperienced car buyers. There is pretty much ZERO internal communication between employees, none of them are on the same page at all. Prices that are given in person do not reflect the much cheaper online prices that the dealership "offers". Classic bait and switch on so many levels here. The salesmen talking buyers up about prices on the phone to get them to come in, then having to hear every excuse imaginable for them to not honor the lower prices offered. The salesman that I dealt with was not educated or knowledgable enough on current deals or offers or to even give accurate information on things that should be common knowledge. When you are making such a significant investment, you want to have faith that you are making a smart choice. You do not want to question or doubt half of what you are hearing, then to call Scion Corporate when you get home and find out a lot of what you were told was false. The process of buying my first new vehicle should have been an exciting experience, but i was rushed through the entire process ultimately being financed for about SIX THOUSAND DOLLARS more than I should have been. The only saving grace for this place was the dealerships willingness to rework my contract (which they STILL refused to honor the lower price stated online), but it was clear they were not doing it out of sincerity or because they cared about me at all, it was simply to save themselves from the trouble they would have been in. I have tried to be understanding, and have raked my brain thinking of reasons not to bash this place, but when I think about how they did not hesitate taking me for six thousand extra dollars, it makes my blood boil. Mike Johnson's Hickory Toyota/Scion reinforced all of the negative stereotypes and nightmares that you hear about Car dealerships and salesmen. Avoid being swindled and go somewhere else. I can only imagine how many people they rip off on a daily basis with the amount of volume they turn at their location.
1 of 1 people found this review helpful.
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Feb 1, 2015
Excellent experience
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Jan 25, 2015
Wonderful personal service with excellent attention to detail.
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Dec 16, 2014
was very helpful and upfront and honest about the vehicle. great deal and hope to enjoy it for many years to come. thanks
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Dec 13, 2014
Dealers description over the phone-excellent condition and internet pictures were deceptive - will never drive 1.5 hrs ever agaain I was dupped!
1 of 1 people found this review helpful.
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Nov 20, 2014
Sales treated us great but the person filling out our papers messed up and rushed us with a no good side manner. Considering we are out of state it was a inconvenience. They did fix it and we are happy with our truck.
Is this review helpful? Yes | No
Oct 5, 2014
Immediate response, very helpful, negotiated fair price & trade in.
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Oct 3, 2014
Okay, but price too high for 11 yr old truck no matter of guides and trends. When one can get a 3-5 yr old vehicle for $1000 - 3000 more. But credit where credit due, this dealer was very good at responding and keeping in touch. I would refer others there to purchase.
Is this review helpful? Yes | No
Sep 29, 2014
Answered all my questions and all information I ask for!
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Sep 14, 2014
They sent several emails but did not have vehicle I was looking for.
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Aug 18, 2014
Quick to respond
0 of 1 people found this review helpful.
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May 22, 2014
Great sales crew to include: Salesman, Sales Manager and Finance Manager. A great buying experience.
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Nov 16, 2013
did not buy because of distance.
0 of 1 people found this review helpful.
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Mar 4, 2012
I Hate shopping for and purchasing cars. They made the experience pretty good and I felt I got a good deal and treated like a person not a commodity.
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Jan 21, 2012
had car on your website and theirs but car had been sold week before real professional
1 of 1 people found this review helpful.
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Mar 17, 2011
Thanks for your help, but I just purchased a new Venza locally today. Good luck on your Venza, seems like a great car. Frank
Is this review helpful? Yes | No

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