Hyundai dealerships near me (Palatine, IL)

Had a good test ride with the sales rep. Made an offer and sales representative was to get back to me within a couple days. When they got back with us sales rep stated car had been sold. This was not true as an inside sales rep called a day later and said the vehicle was still available. Received a second call a day later stating car was still available. Car showed back up on CarGurus and their website and had been marked up another thousand dollars. Disappointing that we were not given honest statements. I would’ve much rather they stated they did not except our offer and moved on. I would not recommend the dealership to any of my friends.

Had a great experience! Todd was amazing through the whole process!

Very nice and knowledgeable

very responsive to the specific vehicle I was looking for

Sent emails to the dealer, they replied but unfortunately did not have the car I wanted.

I messaged them through the CarGurus app asking them when they were going to post pictures of this vehicle it was 27 days and no pictures have been posted yet got back a response from a woman in customer service telling me they were all backed up and posting pictures would happened soon, I responded with yeah it would take like 5 minutes with a cell phone you had it for sale on here for weeks but no pictures got back it is not for sale we do not sell vehicles till they have passed our extensive inspection. We will let you know when it's for sale and when the pictures are available. I've heard nothing back since and the pictures I think there's one.of them I'm not sure they're that vehicle though but it said clearly for a while now in their ad that all inspections were done they just aren't much for posting pictures and I'm just not much for going down there and looking without pictures I'm handicapped and it's hard for me I explained that to her too. That's all I know.

My husband and I recently went to Zeigler of Racine to look at a used Subaru Forester that I had found on CarGuru, and Billy Sosbe was our sales consultant. He was knowledgeable, friendly, and very helpful!!! He showed us the Subaru, went for a test drive with us, and answered all of our questions. I would recommend this dealership to anyone looking for a new or used vehicle!!!

Nice!