Happy Hyundai

9121 S Cicero Ave
Oak Lawn, IL 60453

Sales: (847) 584-1931

Service: (708) 422-9300

Today 9:00 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/05/01/09/08/2015_ford_escape-pic-3766848532508602404-152x114.jpeg

2015 Ford Escape Titanium 4WD Used Cars in Oak Lawn, IL 60453

Great Deal
$2,707 BELOW
CarGurus IMV of $20,760

Price: $18,053

Mileage: 30,790

Location: Oak Lawn, IL 60453

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Description: Used 2015 Ford Escape Titanium 4WD for sale - $18,053, 30,790 miles with Bluetooth, Navigation System, Backup Camera
https://static.cargurus.com/images/forsale/2018/03/30/19/17/2016_nissan_sentra-pic-2464842221239651846-152x114.jpeg

2016 Nissan Sentra SV Used Cars in Oak Lawn, IL 60453

Great Deal
$2,269 BELOW
CarGurus IMV of $12,258

Price: $9,989

Mileage: 37,250

Location: Oak Lawn, IL 60453

Average time on market: 28 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Description: Used 2016 Nissan Sentra SV for sale - $9,989, 37,250 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/05/24/21/13/2017_hyundai_santa_fe_sport-pic-3371792259541039105-152x114.jpeg

2017 Hyundai Santa Fe Sport 2.4L FWD Used Cars in Oak Lawn, IL 60453

Great Deal
$2,535 BELOW
CarGurus IMV of $19,783

Price: $17,248

Mileage: 14,547

Location: Oak Lawn, IL 60453

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Platinum Graphite Description: Used 2017 Hyundai Santa Fe Sport 2.4L FWD for sale - $17,248, 14,547 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/24/21/13/2017_volkswagen_passat-pic-7445199328885540971-152x114.jpeg

2017 Volkswagen Passat R-Line Used Cars in Oak Lawn, IL 60453

Great Deal
$1,190 BELOW
CarGurus IMV of $15,730

Price: $14,540

Mileage: 37,170

Location: Oak Lawn, IL 60453

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Reflex Silver Metallic Description: Used 2017 Volkswagen Passat R-Line for sale - $14,540, 37,170 miles
https://static.cargurus.com/images/forsale/2018/05/23/21/46/2017_hyundai_elantra-pic-5951671306503094502-152x114.jpeg

2017 Hyundai Elantra SE Sedan FWD Used Cars in Oak Lawn, IL 60453

Great Deal
$1,784 BELOW
CarGurus IMV of $14,570

Price: $12,786

Mileage: 7,327

Location: Oak Lawn, IL 60453

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Phantom Black Description: Used 2017 Hyundai Elantra SE Sedan FWD for sale - $12,786, 7,327 miles with Popular Equipment Package, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/23/21/46/2015_hyundai_elantra-pic-8702214195131684513-152x114.jpeg

2015 Hyundai Elantra SE Sedan FWD Used Cars in Oak Lawn, IL 60453

Great Deal
$1,610 BELOW
CarGurus IMV of $13,081

Price: $11,471

Mileage: 23,191

Location: Oak Lawn, IL 60453

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2015 Hyundai Elantra SE Sedan FWD for sale - $11,471, 23,191 miles with LE Package, Popular Equipment Package, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2018 Hyundai Santa Fe Sport 2.4L AWD Used Cars in Oak Lawn, IL 60453

Great Deal
$3,325 BELOW
CarGurus IMV of $26,025

Price: $22,700

Mileage: 4,333

Location: Oak Lawn, IL 60453

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Twilight Black Description: Used 2018 Hyundai Santa Fe Sport 2.4L AWD for sale - $22,700, 4,333 miles with Value Package, Alloy Wheels, Cargo Package
https://static.cargurus.com/images/forsale/2018/05/03/20/14/2017_jeep_compass-pic-4325008244579445376-152x114.jpeg

2017 Jeep Compass Latitude Used Cars in Oak Lawn, IL 60453

Good Deal
$1,723 BELOW
CarGurus IMV of $17,593

Price: $15,870

Mileage: 23,817

Location: Oak Lawn, IL 60453

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2017 Jeep Compass Latitude for sale - $15,870, 23,817 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/23/21/46/2017_hyundai_elantra-pic-3719634909978604189-152x114.jpeg

2017 Hyundai Elantra SE Sedan FWD Used Cars in Oak Lawn, IL 60453

Good Deal
$1,428 BELOW
CarGurus IMV of $14,262

Price: $12,834

Mileage: 4,915

Location: Oak Lawn, IL 60453

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2017 Hyundai Elantra SE Sedan FWD for sale - $12,834, 4,915 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/07/22/08/16/2018_hyundai_elantra-pic-4191986260784422310-152x114.jpeg

2018 Hyundai Elantra SEL Sedan FWD Used Cars in Oak Lawn, IL 60453

Good Deal
$2,096 BELOW
CarGurus IMV of $16,480

Price: $14,384

Mileage: 4,500

Location: Oak Lawn, IL 60453

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Phantom Black Description: Used 2018 Hyundai Elantra SEL Sedan FWD for sale - $14,384, 4,500 miles with Alloy Wheels, Cargo Package
https://static.cargurus.com/images/forsale/2018/05/02/13/28/2015_jeep_cherokee-pic-1297904488949472706-152x114.jpeg

2015 Jeep Cherokee Latitude 4WD Used Cars in Oak Lawn, IL 60453

Good Deal
$1,650 BELOW
CarGurus IMV of $17,173

Price: $15,523

Mileage: 42,375

Location: Oak Lawn, IL 60453

Average time on market: 28 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2015 Jeep Cherokee Latitude 4WD for sale - $15,523, 42,375 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/23/21/46/2015_hyundai_sonata-pic-302389773890940682-152x114.jpeg

2015 Hyundai Sonata Sport FWD Used Cars in Oak Lawn, IL 60453

Good Deal
$1,467 BELOW
CarGurus IMV of $15,492

Price: $14,025

Mileage: 33,559

Location: Oak Lawn, IL 60453

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shale Gray Metallic Description: Used 2015 Hyundai Sonata Sport FWD for sale - $14,025, 33,559 miles with Leather Seats, Navigation System, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/23/20/09/2015_toyota_corolla-pic-6433651602781356567-152x114.jpeg

2015 Toyota Corolla S Plus Used Cars in Oak Lawn, IL 60453

Good Deal
$1,286 BELOW
CarGurus IMV of $14,994

Price: $13,708

Mileage: 26,740

Location: Oak Lawn, IL 60453

Average time on market: 26 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Slate Metallic Description: Used 2015 Toyota Corolla S Plus for sale - $13,708, 26,740 miles with Bluetooth, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/07/19/17/2015_nissan_rogue-pic-646288267240955277-152x114.jpeg

2015 Nissan Rogue S AWD Used Cars in Oak Lawn, IL 60453

Good Deal
$1,264 BELOW
CarGurus IMV of $16,857

Price: $15,593

Mileage: 28,260

Location: Oak Lawn, IL 60453

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Glacier White Description: Used 2015 Nissan Rogue S AWD for sale - $15,593, 28,260 miles
https://static.cargurus.com/images/forsale/2018/04/23/20/09/2014_volkswagen_jetta-pic-5105875456972619291-152x114.jpeg

2014 Volkswagen Jetta SE PZEV Used Cars in Oak Lawn, IL 60453

Good Deal
$1,327 BELOW
CarGurus IMV of $10,953

Price: $9,626

Mileage: 47,891

Location: Oak Lawn, IL 60453

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Candy White Description: Used 2014 Volkswagen Jetta SE PZEV for sale - $9,626, 47,891 miles with Steel Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 28, 2018
Shonda_17
Wonderful
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 27, 2018
GuruY95LW
T he absolute most horrible experience ever. I called and scheduled an appointment, went over all the details, did the application, and got everything prepped. I was to meet with the young man I spoke with on the phone I even called earlier in the day to confirm. I got there and that person was not there, strangely both of the men present appeared to be confused as to who I was talking about, the one quickly said oh he had to take a day off, not that he had to leave early (liars). One of the men offered to help me but he was very unprofessional, not discreet, and pushy. Once he was aware of my down payment the price went up on the car that I previously expressed my interest in. He then asked for a $2000 increase in the down payment, and higher monthly payments. He then said that I would need a co signer for eight payments, this was never mentioned when i did the pre approval. This guy was all over the place. He got his boss to speak with me and the boss was even more shady. They thought they were going to hustle me because I was a woman. None of the vehicles on the lot have prices listed, and no warranty. Needless to say I drove a hour and forty minutes only to get a hard inquiry on my credit report. Nice inventory but Shady unprofessional sales reps.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 13, 2017
As with the other Hyundai dealers don’t expect to get the car at the price listed on here. It includes all incentives in the pricing and unless you qualify for every one of them the price is going to sky rocket. A car listed at 14300 ended up right around 21k before tax. There are dealers out there that don’t throw incentives into their online price. Just make sure to get it in writing before wasting the time.
12 of 12 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Matt,

I apologize for the late response. I hope Im not too late. My name is Desi Zamora, Customer Care Manager.  There must be some type of confusion , our internet price is available to everyone with no gimmicks. Please call me at 847-932-3180 or email me at desiz@happyautogroup.com. I would love another opportunity to earn your business.

Sincerely,
Desi Zamora
Dec 5, 2017
Dealing with them is like pulling teeth. They can’t help you through email or phone. All their online prices are loaded with incentives that I didn’t qualify for so the price when I got to the dealer went up about 6k. Plus each person there contradicts the other. One told me they could find and bring in the vehicle I was looking for but I had to go in. Then I get there and the salesman said they can not do that but they have a similar vehicle for a little more. Well a little more was 8k more. Would not go to this dealer again. Then again every Hyundai dealer I’ve been to has been a similar experience.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Dear Matt,

I apologize for the late response. I hope Im not too late. My name is Desi Zamora, Customer Care Manager.  There must be some type of confusion , our internet price is available to everyone with no gimmicks. Please call me at 847-932-3180 or email me at desiz@happyautogroup.com. I would love another opportunity to earn your business.

Sincerely,
Desi Zamora
Customer Care Manager
Nov 28, 2017
Unhappy about the fact that I called before to let them know that I was on my way which it was more then an hour away. I got there and to find out car was sold.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Nov 27, 2017
GuruZN7Z5
They were very helpful, we bought a different vehicle from this dealership. Ahmad Samra helped us a lot in finding out our new vehicle within our budget.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the 5 star rating! Please think of us in the future and thank you for the opportunity.

Sincerely,
Desi Zamora
Customer Care Manager
Nov 24, 2017
Mike Hill
Good
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 25, 2017
Salesperson very nice. Unfortunately we decided to go with another vehicle at this time.
0 of 3 people found this review helpful.
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Oct 13, 2017
Great But I like this truck to
0 of 3 people found this review helpful.
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Oct 5, 2017
GuruDMYK1
I would definitely give this dealer only one star! That star is only because they had the car that I wanted. I went in as a motivated buyer cash in hand and knowing exactly what I wanted! The test drive was perfect; however the negotiations were terrible. First, they asked me to put a credit card down to start the negotiation, which I kindly refused to do. The salesperson said that they use my card to show Finance that Im serious because they dont make pricing decisions on site and that they have to fax it to corporate. I still refused.My presence should have shown that I was serious. Since when is that not enough. He proceeded without it. Once he returned to the desk, the price of the car increased by nearly $5000 from the asking price and the $250 that I was promised for making an appointment was not deducted as promised. There were lots of hidden fees outside of just the tax, doc, etc. Even though my heart was set onthe vehicle, I walked away. I would much rather spend my money with a dealership that values their customers and prides themselves on their INTEGRITY!
21 of 21 people found this review helpful.
Is this helpful? Yes | No
Sep 18, 2017
Jerry Q
Vehicle was what i expected & transaction went smooth. The only down side I had was since this was a used vehicle I had ask for any maintance that I should be aware of. I was told that they check all the uses cars on the lot bedore selling them. 5 days into my new car i get a message saying that I need oil change. Called dealer again and they tell me i ahould get one. I dnt have a problem with that but i dont like suprises.
8 of 8 people found this review helpful.
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Jun 16, 2017
lhomsi00
We came in and were told the price for a used car is $7,780. The salesperson comes back and tells us it's now $12,500. That's $4,720 more. He explained to us that it's because the car is certified, but that should be included in the price online. The price online is way too misleading, and the manager even said it's because "I have to put a good price up there because no one will want it". They refused to tell us the rate and failed to make us feel comfortable. It was clear that they just wanted the money.
25 of 25 people found this review helpful.
Is this helpful? Yes | No
May 11, 2017
Great dealership and my salesman Sean was awesome
0 of 8 people found this review helpful.
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Response from current dealership owner:
Thank you for the 5 star rating and kind feedback.

Sincerely,
Desi Zamora
Customer Care Manager
Apr 19, 2017
Went to location the day after speaking to dealer once I got there they told me the vehicle was at another location and they will call me back they never called me back I called them and they said vehicle was sold it was a terrible experience
20 of 20 people found this review helpful.
Is this helpful? Yes | No
Apr 9, 2017
Via car-guro i offered a trade in with a car in their inventory (Hyundai sonata 2017 ) i was clear that i would offer my Chevy equinox 2011 trade with the Hyundai and i ll pay I thing it was either $2000 or 3000 cash i don't remember the exact figure its there in your database . i got many calls from them , than i explained that i sent them my cars VIn number enabling them to check its history prior going there and getting my time wasted . then i got a call that its better to get my car inspected .which is ok ! but i again referred to my offer that pls don't underestimate my car i don't have time to waste by coming there and get my vehicle price beaten. next day I sent them the car with a friend , they estimated it$3000 less than its real value in market .. it was really waste of time with people doesn't respect other's time nor belongings. my car in good shape and exactly what carfaxx states which they already know since they got its Vin# ??? that's why i said this experience was the worse ever.
15 of 16 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
I apologize for the unpleasant experience. We do try to provide as much information as possible remotely but providing a VIN alone cannot solidify a trade in amount because we need to see the vehicle in-person for a full inspection. We can provide an estimate remotely but it is still subject to appraisal. Carfax alone cannot determine the actual condition of the vehicle without seeing it .We are very aggressive in providing top dollar for trades to earn our customers business and when a formal appraisal offer provided it is reflected on the actual condition of the vehicle. I hope this informat
 More ...
Apr 8, 2017
Prompt response
0 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the 5 star rating

Desi Zamora
Customer Care Director
Apr 2, 2017
SRX_2047
Yes ,I called on a certain car which she (Ashley) told me it was there. They sold the car that night. Still sent me an text to come test drive the car the next day after is was sold. So I made my way down there ( 30 miles ) just to find out the car was sold. If she did her job correctly she should have checked to see if the car was still there but she did not. Stay away from Ashley, she is only worried about herself and not the customers.
14 of 15 people found this review helpful.
Is this helpful? Yes | No
Mar 13, 2017
The dealer response was done quickly but however the car wasn't what they listed on cargurus still we were able to come to a decent deal and I ended up buying the car.
3 of 6 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so much for your business and I'm glad it all worked out. Please let us know if you need anything in the future.

Desi Zamora
Customer Care Director
Mar 3, 2017
I love these guys they were quick to respond. They worked with me with what i had. Made sure i got the payments that were in my budget and when i couldn't get what i wanted they made sure i got something close to it. I am very happy with my vehicle and the service!! Thanks guys!!!
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so much for the kind words and for your business. We look forward to assisting you with your vehicle service needs in the future.

Desi Zamora
Customer Care Director
Mar 1, 2017
I walked in expecting to pay the advertised price of $11,994. I was then informed that this was the "Happy Price" which includes incentives and rebates. Ok, so I asked what incentives are being offered on a 10 year old vehicle? No response. So then I was directed to a manager who told me the vehicle had been factory certified by Ford and they were charging $2000.00 extra for that, bringing the car to $13,994 before taxes, etc. I left. I called back 3 hours later (using a different name) and spoke to an Internet sales rep who confirmed the price at $11,994 and even reconfirmed per my request with the same manager I initially talked with who also confirmed the $11,994 price. I went back to the dealer and spoke to a different salesman who gave me the same line of garbage that there was a $2000 add on for extras, blah blah. I again spoke with the sales manager (same guy as before) who said since I came back he'd knock off $500.... NO I WANT TO PAY THE ADVERTISED PRICE... Spoke to the GM who told me the vehicle in fact was NOT certified by Ford and had no idea why the manager had told me this. He also said the vehicle was priced higher because they themselves at Hyundai did their inspection and certified the Ford (odd) and offered a 1 year warranty on the powertrain (which wasn't advertised in the price nor brought up). By this time I was furious and declined any additional warranty for the outrageous fee of $2000 and threatened to make a claim with the Better Business Bureau due to their bait and switch techniques and deceptive advertising. I walked out paying the advertised price. Bottom line, I'll never deal with them again. Was the absolute worst car buying experience of my life. If you want to charge a specific amount for a vehicle then just list it for that price, don't try to play games then get caught in a lie and back pedal. Hope this review helps! Car is beautiful though!
28 of 28 people found this review helpful.
Is this helpful? Yes | No
Feb 26, 2017
Absolutely awful! Don't waste your time at this dealership. They would not honor the internet price. They upped the price by at least $2,000 saying they had to recoup some of their cost somehow, even though their internet department sent me their price as the price posted on Car Guru. They run a deceptive business. Stay away from this dealership.
21 of 21 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
I apologize for the inconvenience. I would love another opportunity to earn your business. Please call me at (708) 422-9300 and ask for Desi. I can work with you directly and ensure your next visit will be different.

Desi Zamora
Customer Care Director
Jan 13, 2017
Salesperson was not forthright. Agreed on the out the door price. The price was raised significantly when I sat down to do sign the contract with the finance agent. Beware of upselling!
23 of 23 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
I apologize for the inconvenience. I would love another opportunity to earn your business. Please call me at (630) 446-1400 and ask for Desi. I can work with you directly and ensure your next visit will be different.
Jan 10, 2017
I went in to see bout this car and they kept it real with me and I got another car that was way better with less miles and a 2014 so I'm happy
2 of 7 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you so much for your business

Desi Zamora
Customer Care Director
Dec 25, 2016
After communicating with this dealership 3 times throughout the day (even 1 1/2 hours before visiting the dealership), the car was not there when we arrived. They tried to sell me the "same" car for $4,000 more. I think they pulled a bait & switch. Very dishonest. I will never recommend this dealership to anyone.
23 of 23 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
I apologize for the inconvenience. I would love another opportunity to earn your business. Please call me at (630) 446-1400 and ask for Desi. I can work with you directly and ensure your next visit will be different.
Nov 30, 2016
Good service
2 of 8 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the 5 star rating


Desi Zamora
Customer Care Director
Nov 9, 2016
Very nice, quick response, helpful!
1 of 7 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the 5 star rating


Desi Zamora
Customer Care Director
Aug 28, 2016
Quick response
2 of 7 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the 5 star rating


Desi Zamora
Customer Care Director
Aug 4, 2016
mpaist
Visited dealership to see vehicle after confirming it was available.... And magically, car was no longer available. It is still listed on website!!!! Dishonesty practiced here!
21 of 22 people found this review helpful.
Is this helpful? Yes | No
Aug 1, 2016
Terrible experience. Fooling customer and wasting time.Provinding nonsense logic on visit.
20 of 20 people found this review helpful.
Is this helpful? Yes | No
Jul 30, 2016
Was not exactly the terms agreed over the phone bit with a little haggling we agreed on a price that was fair.
1 of 6 people found this review helpful.
Is this helpful? Yes | No
Read 5 old reviews
Jan 24, 2016
Excellent customer service, very happy with staff and car.
0 of 4 people found this review helpful.
Is this helpful? Yes | No
Jan 10, 2016
Helpful and courteous.
0 of 4 people found this review helpful.
Is this helpful? Yes | No
Mar 31, 2015
I came in to look a vehicle that they sold a night before, they tried to sell me other that I didn't like it, the vehicle that they already sold, still on Internet
11 of 11 people found this review helpful.
Is this helpful? Yes | No
Mar 2, 2015
They tried. But not hard enough!
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Sep 2, 2012
i got to test drive a couple of cars, but the one i went to buy was sold after hours the night before without warning - instead of telling me, i was still lead to believe it was there - it was such a far drive to the lot, i stayed for the test drives and left.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

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