World Hyundai Matteson

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5337 Miller Circle Dr
Matteson, IL 60443

Sales: (888) 261-8377

Service: (866) 488-8994

Today 9:00 AM - 7:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 6, 2017
Very disappointed with World Hyundai - on Monday scheduled appointment with them for Wendsday, had received numerous phone calls in between from sales people, including one of the managers, even on the day of appointment, how excited they were about me coming over to check out the car and to do test driving. There was only one problem, none of those calls had informed me that the car - "supposively was sold and no longer available. " Asked saleswoman when it was sold, she didn't know.
3 of 3 people found this review helpful.
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Mar 13, 2017
Customer service was not good at all, the whole place just had an unprofessional feel to it from the minute you walked in the door. The manager made me an offer then came back after he realized he made a mistake and made me feel like I did something wrong. Instead of apologizing and simply saying he messed up he tried turning it on me, not sure how that happens, it was their car to sell. The sales person was very nice and did the best she could but I think she was new and had to get help every step of the way and that's where things seemed to go bad.
7 of 7 people found this review helpful.
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Jan 24, 2017
The waiting period is ridiculous too long and the salesmen was not informed on what i had to bring and i still haven't received a follow-up call to see if i got approved for a new car loan just sad!
6 of 6 people found this review helpful.
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Response from World Hyundai Matteson:

Hi John, our manager Mike Jones would like to speak with you. Mike can be reached at 708-983-6500 and ask for Mike Jones. Thank you
Jan 5, 2017
I bought my new used car from World Hyundai. Very nice people and a reasonably good deal for what is almost exactly the car I wanted.
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Dec 21, 2016
Put forth effort to serve
1 of 2 people found this review helpful.
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Nov 18, 2016
davidst2
good response and follow up but salesman very busy and distracted
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Sep 25, 2016
Very helpful
0 of 1 people found this review helpful.
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Mar 22, 2016
Got no problem with them, or have any problem , Cost for van was more then I could pay.
1 of 1 people found this review helpful.
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Mar 5, 2016
Very professional. Courteous, knowledgeable, helpful, and cordial and customer friendly--high regard for promptness responding to inquiry, Will keep in contact. Al
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Response from World Hyundai Matteson:

Hey Al, we hope that you're continuing to love your vehicle! If you need anything, please reach out to us anytime. Thank you!
Feb 10, 2016
great
0 of 1 people found this review helpful.
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Response from World Hyundai Matteson:

Hi Fran, just wanted to thank you for your positive 5-star review. Let us know if there is anything more that we can do for you!
Read 5 old reviews
Nov 25, 2015
Conversation over the phone was great. I explained what I was looking for and my price range. The representative assured me they had exactly what I needed with multiple options. I drove from Indiana to Illinois, just to get duped and have a vehicle 4000$ over what I stipulated in our conversation, pushed on me. Waste of my time.
3 of 3 people found this review helpful.
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Nov 20, 2015
One of the worst dealer. After enquiry on the price of the vehicle with Internet Manager I drew all the wasting my 2hours of time n energy the sale representative coated different quote. They are not responsive to the customers well in reality rather than on the call. My dear friends be aware....before proceeding.
4 of 4 people found this review helpful.
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Apr 14, 2014
Very nice people to work with. Our salesman was very nice and courteous. He understood what we were looking for and didn't try try to shove something else at us. Will rell my friends about them.
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Feb 4, 2014
Prompt reply
0 of 1 people found this review helpful.
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May 26, 2011
Bought our car and salesman Steve Atchison worked his tail off to make us happy and he did! I highly recommend this dealer!
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