My wife’s 2018 explorer has same roof rail issue and we are getting a run around from north country ford and freeway ford in Minnesota

Asked by SljnOtafordagain Oct 16, 2019 at 11:37 AM about the 2018 Ford Explorer XLT AWD

Question type: Maintenance & Repair

My wife’s 2018 Ford Explorer has drivers
sides roof rail issue also (came off) and rust
has started forming - we are getting nothing
but a run around by both North Country Ford
Coon Rapids / and Freeway Ford Bloomington
Minnesota

1 Answer
73,320

OJ answered 4 years ago

In the front of your owner's manual there is a telephone number where you can contact Ford directly with warranty problems.

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