How do I get Honda to repair something that was recalled but I wasn't notified of the recall?

Asked by Jan 16, 2014 at 09:55 AM about the 2000 Honda Passport 4 Dr LX 4WD SUV

Question type: Maintenance & Repair

I have a 2000 Honda Passport, purchased in 2009.  While driving the entire rear frame broke.  There was a recall for this problem in 2010 to 2012 because Honda did not use undercoating.  I called the local Honda dealer and they were rude and would not even let me talk to the owner.  I called Honda Corporate and they said that I have to have the car towed to this same dealership, pre pay diagnostic fees, and pay for all repairs.
During the recall they were buying back the cars in question.  How can I get help with this?

1 Answer

246,825

I think you did all you can do. You mentioned that the recall was in 2010- 2012, it's 2014. Honda issued this voluntary recall -- now ended -- on suspension braces in 1998 - 2002 models. Since it was not government- ordered, the company is not required to offer a free repair forever. Sorry but your going to have to scrap or repair the vehicle.

Your Answer

Add photo

Related Questions

Search Honda Passport Questions

Honda Passport Experts

#1 Tom Demyan
Tom Demyan
Reputation 220
#2 tennisshoes
tennisshoes
Reputation 180
#3 Barry Johns
Barry Johns
Reputation 160
View All

Related Models For Sale

Used Toyota 4Runner
227 Great Deals out of 19,353 listings starting at $1,500
Used Honda CR-V
967 Great Deals out of 56,813 listings starting at $1,000
Used Nissan Pathfinder
330 Great Deals out of 22,241 listings starting at $2,500
Used Honda Odyssey
232 Great Deals out of 19,693 listings starting at $1,495
Used Isuzu Rodeo
207 listings starting at $1,250
Used Honda Civic
849 Great Deals out of 84,347 listings starting at $750
Used Toyota Highlander
378 Great Deals out of 25,962 listings starting at $2,500
Used Honda Accord
1,044 Great Deals out of 67,784 listings starting at $1,000
Used Toyota RAV4
876 Great Deals out of 63,987 listings starting at $1,990
Used Ford Explorer
889 Great Deals out of 64,215 listings starting at $799
Used Toyota Tacoma
529 Great Deals out of 42,957 listings starting at $1,995
Used Toyota Camry
1,197 Great Deals out of 83,789 listings starting at $750

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.