Excuses Subaru Gives for cars using too much oil

235,725

Asked by Aug 13, 2015 at 03:05 PM about the 2015 Subaru Forester 2.5i Premium

Question type: Maintenance & Repair

1) It is a flat four
2) Mountain driving.
3) Manual transmissions
4) 5-20 oil

If Subaru makes cars that cannot handle these driving conditions why don't the warn
people and stop making cars that have manual transmission, use 5-20 oil and have flat
four engines?

What excuses have you been given for excessive oil consumption?

17 Answers

150,195

I have heard all the above as well, the engine is just not good with oil, there are other cars with the same problem so don't feel bad, please hit helpful if you found this information useful, thanks...

8 people found this helpful.
235,725

I should have said 0-20 oil as a excuse given.

300

I've been given EVERY excuse in the book and then some. My first complaint to SOA was in 2011. I bought a 2012 Impreza when they first became available. Special ordered, first one sold at the dealership in my town. Very soon after the low oil lights started. Constantly had to add quarts and subaru of america (desire' and grant) told me that it was perfectly normal to use up to 1.1 quart per 1200 miles. I told them it was pretty ridiculous that my brand new car burns more oil than my diesel engines or my 2002 Focus with 175k miles. I was offered a deal by a different dealer in another town to trade my headache 2012 impreza. They offered me a really good deal on a 13 XV and I decided maybe I'd just gotten really unlucky with an early lemon with that 12'. I hated the imreza' oil problem really badly, and after inquiring at lots of different dealers and getting really low trade in offers I realized the deal on the 13 was the "best" by far.i was being offered 12k -13k for an almost new car! I did the deal and 3000 miles later in my brand new 13' Xv I had the dreaded low oil light. The dealers attitude immediately changed as soon as I returned to the service dept. They started a consumption test finally, and before leaving I asked the manager to check my oil level with me so we could agree on how far above or below the full mark it was. When checked, it was an 1.35 inches ABOVE the full mark. He said that only 5.1 quarts were used, but we were on level ground. They put over 6 quarts in on this consuption test. The guy just denied anything was wrong. He REALLY stood on his stance, too. Looked me in the eye with that " I wanna fight" look and said loudly "THATS THE PROPER AMOUNT OF OIL"... SOA and its dealer network are a joke. I've got the xv sitting in the carport and I drive the more comfortable, more reliable, 14 year old Focus with 175k on it.

4 people found this helpful.
30

By design - it will use oil. Partly blame gravity. The vacuum created by the piston strokes pull oil past the piston ring gap. So will more oil be sucked past the piston ring if the piston is above the oil pan such as a typical inline 4 cyl. or V6 or will more be sucked past the piston rings if the oil pan is Horizontal to the piston rings ?

3 people found this helpful.
300

You obviously either know nothing about the subaru oil burning issue or you're one of Subaru's online apologists.

3 people found this helpful.
30

My 2016 Subaru Forester lost 2 quarts of oil in 6K miles and the dealer is saying that the 2016's do not burn oil. They won't give me an oil consumption test, and are saying this is a "break in" period. Seems excessive to me -- although they claim to have fixed the issue on the newer models, I don't believe they actually have & are using the same cover-up tactics they used with previous models.

3 people found this helpful.
235,725

I think your Dealer is BSing you sadsubaruowner. Call SOA and complain. They should be able to make your dealer give you the test. My 2015 Forester was gulping oil by 6 thousand miles and I got the test.

2 people found this helpful.

My 2014 Forester is gobbling oil so much it the low level light comes on at just over 2000 miles. They replaced a gasket after doing an oil consumption test but it's still bad. I have 150,000 miles on it.

235,725

If your car has 150,000 miles on it, it should still not use a lot of oil but your problems may simply be due to engine wear. Try using a heavier oil like 5w-30 and if that does not work go to 10W-30 or 10W-40.

70

Subaru finally issued TSB No. 02-157- 14R . According to Torque News, the affected FB engines are the 2.5-liter engines in the 2011- 2014 Forester, 2013 Legacy and 2013 Outback and the 2.0-liter engines in the 2012-2013 Impreza and 2013 XV Crosstrek. Here are the North American class actions for excessive oil consumption. USA: https://www.torquenews.com/1084/subaru-oil-consumption-lawsuit-update-what-should- you-do Canada : http://classactionlaw.ca/wp-content/uploads/2016/05/SUBARU- Statement-of-Claim-16-57037- CP.pdf

1 people found this helpful.
300

I just bought an old Dodge cargo van at an auction for a thousand bucks. It hasn't burned any oil since owning it. Seats are more comfortable, too. Since buying my Subaru XV, EVERY vehicle I ride in or own seems REALLY well made in comparison. I'll have the Subaru paid off this year and will not be buying another. The GL wagon we had in the 80's didn't burn oil and we put a ton of miles on that thing.

2 people found this helpful.

The statement that oil consumption is inherent in the design of flat four is BS. I have owned 8 Subaru's so far. It is only in the 2.5 that they started using oil. Doesn't Subaru any longer know how to make oil control rings. Give me the old 2.2 back. It was bullet proof and did not use oil. The 0w20 weight oil is. a joke. You should never use a heavier oil than what is recommended.

300

I agree. My 66 VW Beetle doesn't have this problem. Just my Subaru.

1 people found this helpful.

I have a 2015. Automatic. Using 1/3,quart in 800 miles. I hate Subaru.

235,725

I quart in 2,400 miles is not grounds for hate, just mild irritation. A lot of Subaru owners would like to have your problems ;)

No this is an engineering problem. They designed in looser tolerances to squeeze out more gas mileage. The problem is the consumption is just going to get worse. I will be replacing spark plugs, O2 sensor and catalytic converter. Then there is the carbon buildup in the combustion chamber. Very poorly thought out. Don’t you agree?

60

Anything that actually had to be settled in a CLASS ACTION LAWSUIT is a problem. If this was just a "mild irritation" it would not have made it to the courtroom, (sad that it had to). Subaru LOST the suit and had to settle with 259,000+ customers. There is a reason this was the judge's finding. This is poor manufacturing. Period.

1 people found this helpful.

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