Timing chain jumped, and engine needs replacing per the dealership

10

Asked by Jul 21, 2016 at 10:30 AM about the 2012 Chevrolet Captiva Sport LS

Question type: Maintenance & Repair

Main seal went out @98000 miles. Dealer replaced it and said there would
be no additional problems from loosing oil. Now the timing chain went bad
and I am told that I need a new engine. Could the drop in oil pressure
affect the Timing chain in any way? My understanding is that the timing
chain tensioner is oil pressure activated and the loss of oil pressure would
mess up the timing...the car is a 2012 Chevy Captiva, 4cy.

6 Answers

298,815

get a second opinion other than the dealership.

10

Unfortunately, they don't diagnose for free, I already owe the dealer $350, plus $100 for the tow in. I am stuck for now, either tow the car home and park it and keep paying for it. Or if I am lucky, maybe they will fix it since they didn't do their due diligence when they replaced that main seal.

80,225

Check your warranty booklet. I believe you're still under the new car powertrain warranty for 6 years or 100,000 miles from the day the vehicle was first placed into service. Whether or not you bought it brand new! HTH. -Jim

10

sadly, I am now at 106k. Dealer told me in Jan, when I picked it up for the main seal repair that there wouldn't be any residual issues. I asked them about it. because I lost oil going down the highway, and wasn't sure how it may affect the engine. The dealer said don't worry, GM stands behind its cars, I asked for something in writing, but they wouldn't give it for obvious reasons.

1 people found this helpful.
80,225

Well that really stinks!! I'm very sorry to hear that!! -Jim

10

2013 Chevy Captiva issue here. 20 days out of warranty and it jumped time. Ive only had this car for 2 years. I have brought it into dealership several times because of the hesitation/missing while at red lights and traffic and each time the reply is "car is working like normal". So, I continued driving it - Im not a mechanic, so why would I question it! so, here I am, about to pay out of pocket to get this fixed because GM doesnt back their customers!

1 people found this helpful.

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