Radio is on BUT NO SOUND 2013 Hyundai Tucson


Asked by Mar 01, 2015 at 09:57 AM about the 2013 Hyundai Tucson Limited FWD

Question type: Maintenance & Repair

Cannot hear music. Please help

27 Answers


Gonna say that your internal amp blew. Did you recently change out the battery or disconnect it for any reason? I know on some vehicles it locks out the stereo and you have to input a code for it to work again. It's a pain in the neck safety feature to make the stereo useless if stolen. Check you owners manual if you did disconnect power.

10 of 10 people found this helpful.

There should be a small pin hole near the CD player, you can take a small pin or paperclip put it in the hole push for a few seconds and it should reset the system. This appears to be a common problem for that radio. Here is a link to the Tucson forum:

92 of 92 people found this helpful.
Best Answer Mark helpful

Thanks guys but Mark Pinned it!!!Have a Bless day. #pinholeworks

20 of 20 people found this helpful.

Thank you I tried the pin and it worked for me also !!! I was so sad when I heard no sound getting in my car last night i.. i need my tunes in my car .. seen your suggestion tried it and it worked didn't even have to bother my boyfriend to look at it !!! Thank u

5 of 5 people found this helpful.

Thank you! I also followed your suggestion, and it worked on my 2012 Tucson. I was devastated when I suddenly didn't have any sound the other day, and I thought I would have to spend a lot of money to get it fixed. You saved me a lot of time and trouble! I'm glad I looked online first.

8 of 8 people found this helpful.

Hello need help , I have a 09 Tuscan and radio stopped working , no pin hole by CD player and all fuses , only 1 actually , is fine , the dealer is asking me to bring it in which is gonna cost me , any ideas ?

15 of 15 people found this helpful.

On the Tucson w/nav system, the reset is down near the "Phone" button. Actually, it's not a small hole; it's a small recessed button. Just a tip here though. If your radio is working but no sound, copy down all your station settings because resetting will erase your stations.... just saying.

10 of 10 people found this helpful.

apparently the radio has issues. reset by factory, other "fix" via battery/some other connection thing, and manual button hole reset--nothing works! $800 to replace amp! what!? (have nav, back-up camera, bluetooth, etc) UGH! HELP

2 of 2 people found this helpful.

Thanks a lot. Pushing the pin reset fixed it for me on my 2011 Tucson w/nav system. I have had the no sound before however that time it was fixed after I turned the ignition off and on again. That method did not work this time.

3 of 3 people found this helpful.

wish it were that easy for my issue! :( it's frustrating having a nice car w/o it now or fix!? UGH!

2 of 2 people found this helpful.


1 of 1 people found this helpful.

Thanks Michael!!!!!! I used the paperclip and it worked! You saved me a trip to the dealership. You rock!


Thank you Michael. Works in the Elantra as well.

1 of 1 people found this helpful.

It worked for me, my husband won't believe I fixed it on my 2013 Elantra! Vicki

I hope that will work on my 2010 Tucson.. I will try it when i get off work..


Wish the pinhole reset worked for my.. My 2011 Tucson w/nav system still has no sound!!! Any ideas anyone?

1 of 1 people found this helpful.

My 2011 Tucson w/Nav is also inaudible! I checked the fuses and they test as working. I pushed the reset button and it didn't work for me! Any other suggestions? Carol


Hi, Carol, I discovered that you have to push and hold the reset button until the radio turns off. The reset is located just below the button for the phone. My radio came back on instantly after. Hope this helps.

1 of 1 people found this helpful.

Worked for me on my 2013 Azera -- Happy Days!!

2011 Tuscon, pushed the little button and it worked. Thanks for saving us time, worry and probably money. Not that I don't trust the dealership, but....


I have 2013 santa fe, it it went out, used ink pen and it worked, but I wonder what caused it

1 of 1 people found this helpful.

I tried the reset button on my 2012 Hyundai Tucson with the Navigation System and that didn't work for mine any other suggestions I really hate being without my music


Awesome! it worked on my 2010 Tucson :D

1 of 1 people found this helpful.

Hello, I’ve got the same problem but I’ve got a Hyundai ix35 2013 model. I don’t there is a reset hole or button anywhere. Pleas help!

3 of 3 people found this helpful.

Did you manage to find the little button? I’m having the same problem!

1 of 1 people found this helpful.

Wow...nice, it worked. You are the bomb. Thank you,

1 of 1 people found this helpful.

Adddo. Did you get your audio working. Im having the same problem with my ix 35 2015.

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