Subaru 2012 Outback

Asked by Jul 17, 2017 at 05:59 PM about the 2012 Subaru Outback 2.5i Limited

Question type: Maintenance & Repair

We have two Subaru's 2012 Outback. Wife's 2012 with 98,000 Miles just
blew engine, exceptionally maintained. Only noticed oil burning last few
months but since changed regularly, no big deal. Driving down the rd. she
felt vibration, unable to drive, towed, Need new engine! 4th cylinder blown.

I know it's not under class action that they had but I also feel this is the same
engine! Door sticker says MF 11/11. It;s 4-cylinder 2.5.

Subaru Says they will give us $1000 towards new car!!!!!!!

We still owe $3k on it. Anyone ever successful with negotiation? I know they
don't have to do anything! Cost of new engine and install at dealer is approx
$8000. I know i can can d  it cheaper just frustrated.



3 Answers

86,185

I would press Subaru to take care of the issue at their cost. They are on the rocks over their oil burners and CVT transmissions. One hint - until you get a supervisor on the line at SOA you won't get anywhere as the peons that answer the phone are not authorized to do anything more than give a little sympathy. I would start writing them and be firm.

86,185

BTW- exactly what do you mean by "blown"? A good used engine may be your best bet if SOA does not step up and do the right thing.

23,225

How much oil exactly was burning in the last few months ? Can you quantify it? One quart every 1,000 miles? Did you normally check your oil at every fill up?

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