2012 Explorer - Interior lights do not turn on when doors are opened or if switch is pressed.

Asked by Nov 25, 2014 at 12:57 AM about the 2012 Ford Explorer Limited

Question type: Maintenance & Repair

Hi all,

Having issues with the interior lights turning on when the door is opened or the dome switch is pressed.

Symptoms:
1. Puddle lights, interior domes, center console light, steering wheel lights do not come on at all.
2. Dome control button underneath fog light button does nothing.
3. Dome lights do turn on when touching them individually and pushing them on.

Troubleshooting:

1. Checked fuse #12 and #4 and both are fine.
2. Performed defaults setting on menu controlled by steering column as well as a master reset on the sync touch screen. No Change.

Background - Battery died 3 months ago and I had it replaced after a jump start. Vehicle has 45k miles on it and have had it since 10 mile almost 39 months ago. My wife noticed the lighting issue may have started when the battery was replaced.

I would like a DIY solution as the vehicle is out of warranty and I just paid $900 for a faulty joint on the driver side...

Thanks for any information you can provide.

7 Answers

22,790

Begin with the dome light that does nothing. Get to the back of the switch with a volt meter and see if 12 volts is present. If it is toggle the switch from off to on checking for voltage each time. If no voltage is present then you will have to back trace the circuit to find the problem. A wiring diagram would be helpful if you have to go past checking the switch for fault.

1 people found this helpful.
22,790

correction, dome light switch.

Did you get this figured out? I'm having the same issue with my 2013.

Did anybody ever get this fixed??? My 2014 goes in Thursday for all of these dame symptoms.

Relay control module.

Did anyone ever figure this out mine just started doing it tonight

Check your fuse panel. Under the dash that’s what mine was.

Your Answer

Explorer

Looking for a Used Explorer in your area?

CarGurus has 65,518 nationwide Explorer listings starting at $1,000.

ZIP:

Ford Explorer Experts

  • #1
    OJ
    Reputation
    12,200
  • #2
    Tom Demyan
    Reputation
    4,870
  • #3
    tennisshoes
    Reputation
    2,710
View All

Related Models For Sale

Used Ford Expedition
427 Great Deals out of 20,900 listings starting at $1,000
Used Jeep Grand Cherokee
831 Great Deals out of 75,648 listings starting at $899
Used Ford F-150
2,344 Great Deals out of 215,477 listings starting at $1,300
Used Chevrolet Tahoe
528 Great Deals out of 36,655 listings starting at $1,375
Used GMC Acadia
495 Great Deals out of 34,534 listings starting at $3,450
Used Ford Edge
668 Great Deals out of 52,760 listings starting at $2,450
Used Dodge Durango
218 Great Deals out of 25,141 listings starting at $800
Used Toyota Highlander
380 Great Deals out of 48,090 listings starting at $1,500
Used Chevrolet Traverse
388 Great Deals out of 26,832 listings starting at $2,995
Used Honda Pilot
387 Great Deals out of 40,783 listings starting at $1,995
Used Ford Escape
975 Great Deals out of 108,545 listings starting at $850
Used Toyota 4Runner
281 Great Deals out of 32,848 listings starting at $950
Used Nissan Pathfinder
293 Great Deals out of 23,823 listings starting at $1,995
Used GMC Yukon
311 Great Deals out of 19,755 listings starting at $1,400

Used Cars For Sale

2018 Ford Explorer Limited For Sale
1,710 listings starting at $34,239
2017 Ford Explorer Limited For Sale
22 Great Deals out of 1,110 listings starting at $24,994
2016 Ford Explorer Limited For Sale
15 Great Deals out of 296 listings starting at $21,774
2015 Ford Explorer Limited For Sale
15 Great Deals out of 431 listings starting at $17,000
2014 Ford Explorer Limited For Sale
13 Great Deals out of 360 listings starting at $12,997

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.