Reviews

Asked by Nov 06, 2016 at 12:12 PM about the 2011 Ford F-150 SVT Raptor SuperCab 4WD

Question type: General

So is it you Car Gurus that deside if
Our review requested by your website
be true or untrue? Because i have had
3 somewhat negative experiences this
month and all got rejected for policy
restrictions...not one of my
favorable...or my 3 star blah neutrals.
I was on my way to ginish a deal to
buy a Raptor ftom Geneva motors in
Montclair the sales woman waiting.
She called me 15 min away to tell me
that somehow that truck got sold after
hours...i then see the truck by accident
accross the street at STG motors
thinking an employee bought it
because thrre are very few Red orange
raptors. The guy on the lot said no its
for sale the listing just came out today.
I posted the facts...i didnt post that i
had already a verbal deal for $7000
less than STG was selling it for
@$33,000 the Geneva dealer had it
listed for 29,999. I asked the new
dealer why he waited until the day it
was finally going sell to move on it.
Geneva had that truck front and
center...STG has it tucked away in the
back lot...but listed on the internet.
This is my experience that could make
some people not trust a no haggle
dealer like STG because i cant even
get that truck for the advertised old
listing of 29,999 from them. They
claim its not yhe same truck. Why?
But nobody knows because you took it
down. Yes Financial said no to me. But
let another guy with a grey haired old
lady buy the truck i was working on for
25k for their list price of 28,999 6
months plus. The owner wanted to
move it. Somebody calked the kid with
granny, my credit gets a no, he show
up and gets a Yes. My review says
Sometimes yes, but sometimes no.
Are these reviews approved by yhe
dealers? Seems very suspicious.
Maybe bbb or the dept of consumer
affairs should look in to this. Ive bern
comparing your good deals and
cannot get data and your bad deals.
Im not sure your using yhecsame
software

3 Answers

292,545

Your asking in the wrong area on this website, use this link...https://www.cargurus.com/Cars/enterFeedback.action

1 people found this helpful.
79,095

I'm not sure how things work exactly where you're at but where I am unless you put down a cash deposit the vehicle is open game to be sold. My Niece had the same thing happen to her a few years ago. She was on her way to the Chevy Dealer to sign the papers and pick up a GMC Acadia and when she got there the salesman told her it had been sold earlier that day. She had not put down a cash deposit on the vehicle so Consumer Affairs told her the Chevy Dealer did nothing wrong. As far as your reviews getting rejected I can't imagine why. Unless there was profanity or some kind of attack on an individual I don't know why your reviews would be rejected. Click the "contact us" icon on the bottom of the screen and ask for an explanation. An administrator will get back to you. To my knowledge cargurus is impartial and fair with it's reviews. That's one reason I'm here answering questions. Good luck with this. Please let us know what you find out! HTH. -Jim

1 people found this helpful.

I had a similar experience with Ed Morse GMC, Port Richey, Fla. I drove 116 miles to look and purchase a 2017 Yukon. Upon arrival, I learned they lost both sets of keys, but failed to notify me, they knew I was traveling to their dealership. I was told I could return the following day. When I ask them to work up a deal to see if the numbers worked, I was presented with a price $2000.00 higher than listed on Car Gurus, and close to $1200.00 in dealer fees. One fee was to clean up the car for sale. I would advise anyone and everyone to avoid this dealership. Car Gurus would not allow my one star rating.

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