What if car did not match listing?

Asked by Jun 05, 2012 at 12:06 PM about the 2010 Hyundai Veracruz Limited

Question type: Shopping & Pricing

What should I do if a car did not match the listing.

Dealer advertisement on CarGurus stated 2010 Veracruze Limitted with leather, chrome wheels and navigation package. -- I called and reviewed the ad with the dealer.  We settled on a price and they delivered the car to me.  It does not have the navigation system.  This is a big ticket item.  Should they install it? Can I force them to?

1 Answer


You do have some recourse. First thing I would do is call them let them know you aren't happy. I assume they won't add the Nav unit, but demand some compensation back in money for it not being there and have your own installed. Good Luck.

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