I have a 2010 Ford Explorer (EB) 6-cyl engine. It has just a tad over 75,000 miles. The other day when I got home, I put it in park, turned off the ignition but the key wouldn't release. A quick google search directed me to a YouTube video that should me how to remove the top of the center counsel, locate the "pin" on the passenger seat side, and push it back into place. The key released upon doing that. Just yesterday, it did it again. My question is, why all of the sudden did this pin start doing that and what can I do to prevent it from happening again? I know how to fix it but if my wife is driving it, she's going to have a problem.


Asked by Jun 11, 2016 at 02:59 PM about the 2010 Ford Explorer Eddie Bauer 4WD

Question type: Maintenance & Repair

1 Answer


Slight wear in the pin mount will cause this, I've had some luck with a dab of silicone adhesive on the ends of the pin after it has been put back into place, but you can't use too much as the center still needs to move some.

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