rear hatch won't open. How do we access the lock mechanism?

Asked by Jan 18, 2014 at 04:18 PM about the 2008 Chevrolet Equinox LS AWD

Question type: Maintenance & Repair

We did find the access hole but could not get the door to release all the way and cannot move the interior plastic out of the way enough to do more.

6 Answers

270

I removed the quarter sized cover for the access hole (toward the bottom of the door) on my 11' Nox. Used my pen light to see the latch pin and pushed it with flat head screwdriver. Opens the door fine. The door, once closed will not reopen unless I repeat the manual operation. Get this, when I took it to the dealer to have it looked at, the door opened and closed just fine. As soon as I left the problem came back. Kind of eerie, don't you think? Plan to take it back again and have the issue trouble shot.

21 of 21 people found this helpful.
50

@disko - same thing is happening on my '10 Nox. Were you able to find a more permanent fix? for now, flat head screwdriver is the only way to go for us =/

2 of 2 people found this helpful.
80

anyone with a fix?

8 of 8 people found this helpful.
270

I ended up replacing the mechanism. If I recall, it ran less than $100.

6 of 6 people found this helpful.
50

ended up getting it fixed at the Chevrolet dealer as well, for around $150.

3 of 3 people found this helpful.

The push pad failed on mine. I bought #22862011 for​ $20. @ dealer. Remove the interior cover ( there is a hidden star head screw under a cover @ left center bottom) & remove the crome pice (4 nuts, squeeze 2 push pins) wire in New switch. To open the hatch I pryed out the switch & used a pin though 1 wire & just into the other. New switch is better.

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