rear hatch won't open. How do we access the lock mechanism?

Asked by Jan 18, 2014 at 04:18 PM about the 2008 Chevrolet Equinox LS AWD

Question type: Maintenance & Repair

We did find the access hole but could not get the door to release all the way and cannot move the interior plastic out of the way enough to do more.

5 Answers

250

I removed the quarter sized cover for the access hole (toward the bottom of the door) on my 11' Nox. Used my pen light to see the latch pin and pushed it with flat head screwdriver. Opens the door fine. The door, once closed will not reopen unless I repeat the manual operation. Get this, when I took it to the dealer to have it looked at, the door opened and closed just fine. As soon as I left the problem came back. Kind of eerie, don't you think? Plan to take it back again and have the issue trouble shot.

20 out of 20 people think this is helpful.
50

@disko - same thing is happening on my '10 Nox. Were you able to find a more permanent fix? for now, flat head screwdriver is the only way to go for us =/

2 out of 2 people think this is helpful.
30

anyone with a fix?

3 out of 3 people think this is helpful.
250

I ended up replacing the mechanism. If I recall, it ran less than $100.

5 out of 5 people think this is helpful.
50

ended up getting it fixed at the Chevrolet dealer as well, for around $150.

3 out of 3 people think this is helpful.

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