Door keypad and key lock not working


Asked by Feb 05, 2016 at 01:20 PM about the 2003 Ford Expedition XLT FX4 Off-road 4WD

Question type: Maintenance & Repair

Trying to get into my vehicle and the keypad or
key door lock are not working

4 Answers


If I understand you correctly, the key turns but does not unlock the door. You know the keypad combination and it does not unlock the door. Is that correct? What about the key fob... does it work?


Yes i know the keypad combination but it isn't working . The key goes in the lock but it will not turn . And i don't have the key fob . I have had this vehicle for 5 years and it has never done this .


I only have a couple of ideas here. There is only a couple of reasons the key can't turn. 1. the lock to mechanism is broken or has come off. The fact that the key won't turn, I think the mechanism may be jammed OR someone has squirted superglue in the lock! 2. If no one has changed the code to the keypad, there is probably an open circuit to the wires. have you tried to press 3 after doing the combination? have you tried to lock the doors with the 7-8 keys? That would let you know if the pad has power to it. I'm not sure, but you should be able to get into it with a "slide bar" down the window. That will at least let you get inside the cab so you can trouble shoot it.

1 out of 1 people think this is helpful.

Ok thank u .. I will give it a try

Your Answer

Add photo

Related Questions


Looking for a Used Expedition in your area?

CarGurus has 21,487 nationwide Expedition listings starting at $2,111.


Search Ford Expedition Questions

Ford Expedition Experts

#1 T_S_T
Reputation 1,170
#2 oldtimer37
Reputation 1,020
#3 lightGear
Reputation 990
View All

Related Models For Sale

Used Ford Explorer"
1,369 Great Deals out of 71,675 listings starting at $300
Used Chevrolet Tahoe"
1,071 Great Deals out of 36,223 listings starting at $1,700
Used Lincoln Navigator"
138 Great Deals out of 6,055 listings starting at $1,999
Used Chevrolet Suburban"
649 Great Deals out of 24,161 listings starting at $1,500
Used Ford F-150"
3,219 Great Deals out of 216,434 listings starting at $1,900
Used GMC Yukon"
552 Great Deals out of 14,658 listings starting at $1,595
Used Cadillac Escalade"
377 Great Deals out of 11,231 listings starting at $2,999
Used Nissan Armada"
156 Great Deals out of 6,306 listings starting at $3,900
Used Ford Excursion"
17 Great Deals out of 873 listings starting at $3,995
Used Toyota Sequoia"
168 Great Deals out of 6,737 listings starting at $2,500
Used GMC Yukon XL"
215 Great Deals out of 6,699 listings starting at $2,575
Used Dodge Durango"
395 Great Deals out of 22,637 listings starting at $1,700
Used Ford F-250 Super Duty"
460 Great Deals out of 42,794 listings starting at $2,250

Used Cars For Sale

2017 Ford Expedition For Sale
6,670 listings starting at $33,021
2016 Ford Expedition For Sale
36 Great Deals out of 2,393 listings starting at $29,990
2015 Ford Expedition For Sale
135 Great Deals out of 2,204 listings starting at $24,900
2014 Ford Expedition For Sale
51 Great Deals out of 821 listings starting at $21,799
2013 Ford Expedition For Sale
60 Great Deals out of 975 listings starting at $11,995