can i file a complaint on a dealer

Asked by kayedk Oct 11, 2012 at 03:27 PM about the 2003 BMW Z4 2.5i Roadster RWD

Question type: General

I had a dealer lie to me and misrepresent a car i was interested in from your sight . he promised he would
hold it I told him we were going to pay cash and it was a 2 hour drive . i got there and was early by a
hour and he had sold it with no apologies

7 Answers

12,195

Was this a certified auto dealer? Unfortunately there's nothing you can really do... You can call his manager or supervisor but thats about it. Dealers can be really bad. They lie, lie, lie and lie just to make a sale and then they lie, lie, and lie some more if there is something wrong with the car.

14,905

sadly, no...it is a common tactic to get you to the car-lot...gotta love the system we are in...was it a private sale, or official business? better business bureau if you're really pissed....

1 people found this helpful.
5,905

If you had secured a deposit on the vehicle, then you would have grounds for a formal complaint and you should still contact the Better Business Bureau so that it goes on record. Sadly, the car sales business is first come, first served. As for paying cash, it does not really influence their decision as they usually make more money if you finance through them anyway.

VIN: 1GTR2VE32BZ361102 This truck was sold Saturday. Yet I called and scheduled an appointment for Monday. It was over an hour drive. Waste of time and gas. Then tried to sell us another brand of truck. Bad dealer. Stykeman in ohio.

This is Tuesday, March 11, 2014. This truck is still advertised!@ They need to remove it. Bait and switch !

705

Sounds like a trick to lure you in and then try to sell you another vehicle. Not much you can do but maybe consider filing a complaint with the Better Business Bureau so others can see when doing research on whether or not to do business with a certain company. How they handle complaints is often very telling of the businesses ethics.

1 people found this helpful.
100

Bait and switch. File a complaint with BBB. Thats all you can do. I had one post a great deal. I went down to buy and they said it was a misprint. Tried to sell me something else. Its ridiculous how many of the dealers are doing the exact same thing on here, except they just say its already sold. There are a bunch of private sellers that are trying to scam people too. Its as bad as craigslist. There are a few of these trucks listed right now for 18k. The guys asks for a deposit.

Your Answer:

Z4

Looking for a Used Z4 in your area?

CarGurus has 943 nationwide Z4 listings starting at $3,950.

ZIP:

Own this car?

Share your experience with others.

2003 BMW Z4

Review another car

CarGurus Experts

  • #1
    rjgonzalez
    Reputation
    450
  • #2
    Michael Kane
    Reputation
    310
  • #3
    MikeSD
    Reputation
    180
View All

Know more, shop wisely

Search

Related Models For Sale

Used Chevrolet Corvette
704 Great Deals out of 12,302 listings starting at $4,995
Used BMW 3 Series
1,120 Great Deals out of 12,865 listings starting at $1,100
Used BMW Z3
12 Great Deals out of 221 listings starting at $4,500
Used Porsche Boxster
50 Great Deals out of 556 listings starting at $3,250
Used Mazda MX-5 Miata
141 Great Deals out of 3,106 listings starting at $2,995
Used BMW M3
46 Great Deals out of 1,090 listings starting at $12,000
Used Porsche 911
383 Great Deals out of 3,987 listings starting at $16,500
Used Ford Mustang
930 Great Deals out of 22,662 listings starting at $1,100
Used Mercedes-Benz SL-Class
111 Great Deals out of 2,518 listings starting at $5,699
Used Mercedes-Benz SLK
43 Great Deals out of 613 listings starting at $3,995

Used Cars for Sale

2024 BMW Z4 For Sale
222 listings starting at $55,845
2022 BMW Z4 For Sale
3 Great Deals out of 40 listings starting at $36,995
2021 BMW Z4 For Sale
3 Great Deals out of 34 listings starting at $36,965
2020 BMW Z4 For Sale
3 Great Deals out of 54 listings starting at $29,999
2019 BMW Z4 For Sale
24 listings starting at $26,350

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.