What do I do when key wont turn in the ignition switch?


Asked by Oct 11, 2013 at 08:48 AM about the 2013 Hyundai Sonata

Question type: Maintenance & Repair

This has happened 3 times in the year I have owned my 2013 Sonata. I keep trying, also lock and unlock doors, and eventually it turns again. There is no warning this is going to happen- no difficulty at other times.

8 Answers


is it always the same key ? if so, do you have another you can use for awhile ? still under warranty ? dealer would probably want to witness it happen.

3 out of 3 people think this is helpful.

no, not same key, also happened once with husbands key. Yes, still under warranty, and you are right about them wanting to be able to witness it. thanks for your answer


Its the steering lock.. put the key in and turn the steering a bit (both sides) while turning the key and it should start. The steering gets locked when you remove the key and turn the steering.

6 out of 6 people think this is helpful.

+1 to answer above - do the steering wheel jiggle, finally figured this out today

2 out of 2 people think this is helpful.

common problem.... replacing the ignition lock cylinder (ILC) will usually not fix it permantly... my locksmith removed a broken plastic switch in the ILC area that keeps key from turning.. ILC WAS OK ... the I was instructed to use small plier to jurk the key to turn it ... it woked fo me so as to drive the car to the locksmith... call a locksmith that knows about this broken switch problem....

3 out of 3 people think this is helpful.
Adrienne Brown-Lewis

The steering wheel lock is a safety feature of our √Člantra 2016. When you turn car off and steering wheel is not aligned then it locks. Put key in ignition and while turning key, press brake petal and turn steering wheel to the right ( all at same time ) and Walah it's unlocked! Abracadabra *

8 out of 8 people think this is helpful.

Hyundai keys wear down a lot faster than other manufacturers. I had the same problem, and it turns out my key was so worn down that parts of it were gone completely. Had my local dealership cut me a key for $13. When you try to turn the key again, turn the steering wheel hard at the same time to unlock the steering column (works best with 2 people). Worked like a charm for me. I'd even suggest getting a new key cut after 3-4 years even if you don't have a problem now to prevent one in the future.


My Santa Fe will not let me take key out and it will not start the car. Just came from town, parked and the key will not turn to the point of taking the key out, it will turn to where the car should start but it will not start. Any ideas, anyone. We have tried turning the wheel and key at same time. Don't know what else to do. Have not ever heard of this.

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