Sterling Mccall Buick GMC

10422 Southwest Fwy Building D
Houston, TX 77074

Sales: (713) 766-0237

Service: (888) 672-1730

Today 9:00am - 8:00pm
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2013 Ford Expedition Limited Used Cars in Houston, TX 77074

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2016 GMC Acadia SLT Used Cars in Houston, TX 77074

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Location: Houston, TX 77074

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2017 Dodge Grand Caravan SXT Used Cars in Houston, TX 77074

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2017 GMC Sierra 1500 Denali Crew Cab Used Cars in Houston, TX 77074

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2015 GMC Sierra 1500 SLT Crew Cab 4WD Used Cars in Houston, TX 77074

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Mileage: 10,288

Location: Houston, TX 77074

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2015 GMC Sierra 1500 SLT Crew Cab Used Cars in Houston, TX 77074

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2014 Chevrolet Corvette Stingray 2LT Used Cars in Houston, TX 77074

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2013 Toyota 4Runner Limited 4WD Used Cars in Houston, TX 77074

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Mileage: 58,291

Location: Houston, TX 77074

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All reviewers have been verified to have contacted this dealer – Learn More
Aug 23, 2017
I had found the car on Car Gurus one night and, when I checked with Sterling McCall, at first they said, "Yes, I'm sure it's still here...it was here when I left last night." A few minutes later they said, "Well, it looks like someone has put a deposit on it. I can check to see if it seems like a solid deal and call you back." I had to call them later in the day, and they said, "Sorry, but it seems the car is gone." They were perfectly pleasant on the phone, but it seems they should have a little better grip on which cars are acually available.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling Mccall Buick GMC:

I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you.

Stephen Prather
General  Manager
713-270-2104
Aug 12, 2017
Very knowledgeable sales associate. Nice people and nice vehicle.
Is this review helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Hi Steven, thank you for your inquiry.  We are glad to hear we give you the best information you needed for your decision!
Aug 6, 2017
They are great
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Thank you for your visit!
Aug 3, 2017
Guru9QGGM
Vehicle sold but Eugine went over and beyond to find us another vehicle like it.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Thank you for the kind words about Eugine! We thank you for your business and look forward to your next visit!
Jul 25, 2017
They were very helpful with meeting my families needs for a vehicle and with the monthly payment I could handle. If they didn't know the answer to a question that was asked they knew who would. I would recommend this dealership 10 out of 10 times.
Is this review helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Hello Eric, thank you for your inquiry, glad to hear we could answer all your questions and earn your business!
Jul 3, 2017
Helpful
Is this review helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Thank you Jamie! We look forward to your business with us again!
Jun 27, 2017
Guru9XLQP
They are good in customer service
Is this review helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Thank you Guru9XLQP! We look forward to your business with us again!
Jun 16, 2017
Amandals123
The dealer contacted me very quickly.
Is this review helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Thank you Amandals123! We thank you for your business and look forward to your next visit!
Jun 9, 2017
Nice, but WAY pushy salesman. Good car. That old game of 'I have to ask my supervisor' on every question, going away from the desk to ask, then giving me the ultimatum 'we can only offer this price tonight'. If he hadn't been so pushy, I would have bought the car (rental car, but a very good deal). Apparently he was a new salesman. I know if works on many people, but pushiness just pushes me away...even if the deal is good.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Thank you for your feedback about your experience with the salesman because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Stephen Prather
General Manager
713-270-2104
Jun 7, 2017
GuruRYK6
They sent me email stating car still available but after driving 50 miles the car had been sold 2-3 days earlier.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Thank you for your feedback about your sales experience because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Stephen Prather
General Manager
713-270-2104
Jun 7, 2017
Christinab
Dealer responded and provided me with excellent customer service although, I did not go forward with the purchasing of the vehicle I inquired about, the dealer personnel was great.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Thank you Christinab for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
May 27, 2017
excellent
Is this review helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Thank you, Joe!
May 13, 2017
Very good service and professional
Is this review helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Hi Matt,

Thank you for your review and positive feedback. Please come back to visit with us again
May 13, 2017
Quick responce.
Is this review helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Hi Ann,

Thank you for your review and positive feedback. Please come back to visit with us again
Apr 25, 2017
Great service
Is this review helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Thank you Steven for the kind words! We thank you for your business and look forward to your next visit!
Mar 9, 2017
Yes and I bought it.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Thank you Greg! We thank you for your business and look forward to your next visit
Jun 21, 2016
Great dealer process easy
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Sterling Mccall Buick GMC:

Thank you Alvina for the kind words! We look forward to your business with us again!
Nov 19, 2015
Manager knew the vehicle, great price but would not budge!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 24, 2015
Did not want to negotiate. Found a better deal somewhere else.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Read 3 old reviews
May 9, 2015
We agreed on a price, when I arrived they refused to honor it and tacked on an extra $4k. the sales guy said they didn't realize what kind of tires they had on truck. And, they pulled out all the theatrics when it came down to them trying to negotiate with me. Whatever...Their loss. I took my business to Finnegan in Rosenberg.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Apr 30, 2015
mahegvold
They tried hard to find us what we were looking for. They just didn't have it on their used lots.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 18, 2014
Very poor. I never did hear back from the Dealership after I presented an offer to purchase.
Is this review helpful? Yes | No

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