Finnegan Chevrolet Buick GMC

Do not waste your time with this dealership. The salesman was very deceitful and does nothing but lie ! After about a week of the salesman lying, I called on Saturday and he said he was working on the deal. We decided to go to the dealership and look at the truck and go for a test drive. When we arrived the salesman I had talked to on the phone 30min earlier was not even there and they would never show us the truck. They told us we would have to buy a new truck with rebates. I was very mad and left. I told them we would never be back. They should not be allowed to sell cars. They are a RIP off !

Called to setup an appointment. Very professional

This dealership is fantastic Called then emailed Did everything to make the deal go smoothly

Responded promptly to answer my question about vehicle availability.

I received a quick response to my initial inquiry, but then it didn't seem like they were too interested in working with me.

I wouldn't even give them a star but had to to send the review. I noticed an issue with reverse gear change. Advised dealer and he out truck in with mechanic. Few days later it was said that a recall came up on the truck and they had to fix it which they only had one mechanic and was backed up. Was told my truck was going to be ready on a Saturday morning. Saturday morning came and said they were still behind and truck would be ready no later than the following Tuesday. They did give me a rental since I sold my vehicle that Friday. Told the dealer on Monday that I had to have my truck ready on Tuesday cause I was going out of town for work. Dealer kept saying that they were waiting on the parts for the recall. Tuesday truck wasn't ready. I contacted another dealership on another truck and asked him to check recalls for that specific year, make and model. Come to find out there were no recalls. I looked on GMC website for recalls on that specific truck and no recalls showed up. I don't know what was wrong with the truck but the dealership tried to hide the fact that something was wrong; blaming it on a recall. Don't do business with these people. They have horrible customer service!

I didn’t buy anything, but was treated well as if I had bought a vehicle

Bubba did a very good job. I bought the car!

good

I email them asking if the vehicle is abalivle and the said yes They ask me if I want to come and test drive and I said yes bit I don't know what time maybe 2 or 3 pm and they replayed ok is someone looking right now we will keep you posted and I said ok So I went from katy to Rosenberg to look at it and and somebody came outside to ask me if I need help I told yes I'm looking for this suv and he said should be at the other side I meet you there ok And just parked when he came out side and said that he just spoke with his manager and that suv was sold a long time ago I don't know how he check that quickly but they just make me to lose my time I'm not going to that place again for sure

They worked with me on the price, and made a repair on the Jeep that I asked for.

Bubba Alvarez was great! Overall experience was very good and would recommend Finnegan and Bubba to everyone.

Got an email right away after initial contact but no replies after that

I e-mailed them about a truck, they responded back very quickly.

Excellent

salesman called me , but never called back with any info. on questions asked. Was told he would check with his manager and get back with me. He did not. DONE DEAL

They responded promptly, answered all my question, and went the extra mile.

They responded to my initial request, but never answered the questions I had about the vehicle I was looking at.

Still working a deal, they are very friendly and seem to want to make this work for me.

They responded quickly.

Dealer just contact me the 1st time .After that they did not contact me anymore even I sent them couple emails to asked them about a deal on this car. but they did not feedback.