DeMontrond of Houston

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14101 North Fwy
Houston, TX 77090

http://www.demontrond.com

Sales: (832) 240-1963

Service: (281) 872-3842

Today 9:00am - 9:00pm

(Open Now)

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Sales Reviews (35)

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GuruD8QFK

Sep 22, 2017

It was by far the best experience I have had buying a car. I got exactly what i wanted at the price I was expecting. Jasmine and Diego were awesome to work with. I did't feel hassled and they spoke to me like I was a friend, not a customer. I was in and out of there in 2 hours! :)

1 of 1 people found this review helpful.

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Bruce

Aug 17, 2017

Great service ,AL Steadham Internet salesman was a great guy to work with. I am happy with car.

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Chuck

Aug 1, 2017

Great

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Jonathan

Jul 26, 2017

They called and also followed up in a timely manner.

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Maichaveli

Jul 4, 2017

Martin was very helpful on answering my questions about the car I wanted. I wasn't pressured and he kept being sure everything was smooth and comfortable for me.

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Bob

Jun 29, 2017

Not too good. Negotiation was poorly done and follow up trying to get my deposit back and info on a spare key has been like pulling teeth. I won't be buying from them again.

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sbrast43

Jun 9, 2017

Great dealership! Martin was the best. Everyone there was courteous and I love my Buick Rainer CXL! Highly recommended!

1 of 1 people found this review helpful.

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Jerry

Apr 25, 2017

Good experience with personnel I spoke with. The advertised price that drew my interest was explained to me through my series of questions about final cost. The transportation cost ($900.00)would be added to the final negotiated cost. One thousand dollars of the advertised cost was assuming you had a VW already under your insurance policies ( loyality). Another thousand dollars was with respect for you trade-in. In the end the total price was more than I was willing to pay. This does not mean that my quote was in my opinion a fair or not fair price. The dealers personnel responded quickly and listened to my questions and answered fairly.

1 of 1 people found this review helpful.

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Pablo

Apr 23, 2017

Excelente

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Frank

Apr 19, 2017

They did exactly what they said they would Tony was a great help

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Joe

Mar 30, 2017

William contacted me ASAP. We were not able to make a deal as they had buyer just ahead of me. That said he was on top of it and professional.

1 of 2 people found this review helpful.

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Finnian

Mar 26, 2017

Worked to accommodate my situation and needs.

1 of 1 people found this review helpful.

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jgalindo

Mar 11, 2017

The truck I bought was as good as I saw in the pictures. Sales representative was very courteous and willing to negotiate and paper work was very fast done.

1 of 1 people found this review helpful.

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Lucerne_1208

Feb 17, 2017

Very good

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Marcy

Feb 14, 2017

Bought a vehicle from this dealership that I found through Cargurus. My vehicle qualified for the forever warranty that is offered at this dealership which is a huge plus. Only downside is the dealership was not willing to transport vehicle to its final destination.

1 of 1 people found this review helpful.

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Jeff

Jan 25, 2017

Dealer overall as I purchased the vehicle but am having trouble getting a call back (two voice mails left) on an issue I am having. My next call will be to a manager.

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Tim

Jan 14, 2017

Professionals, courteous, low pressure

1 of 1 people found this review helpful.

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Omar

Oct 14, 2016

Great experience.... Everyone was nice and the process was fast and painless.

1 of 1 people found this review helpful.

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Randi

Sep 30, 2016

They responded very quickly! I am still looking but appreciated how quickly they respond to email!

1 of 1 people found this review helpful.

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james

Sep 12, 2016

Provide prompt update in regard to the vehicle and the status of it being sold

1 of 1 people found this review helpful.

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Letitia

Sep 2, 2016

Car had sold, as well as three others I had an interest in. But I contacted the dealer, not the other way around.

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Bill

Sep 1, 2016

Thom did a first rate job of describing the car and understood what my purchase was about. He showed the car well, was willing to go the extra mile in both having the car checked out independently and meeting my price. Handled the paperwork and transaction extremely well. I can't complain one bit about this dealer and would definitely go back again.

1 of 1 people found this review helpful.

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Jeff

Aug 7, 2016

I almost bought that car !

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Response from DeMontrond of Houston:

Jeff, Thanks for the 5 star review! However, we are wishing we could have sold you the car you wanted! Don't forget us if still searching, our Sales team will be happy to assist you find the right vehicle!

Blandin

May 9, 2016

They were incredibly responsive. I did not buy the car due to high price and mileage, but the agents were very cordial and respectful.

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Response from DeMontrond of Houston:

Blandin,
Thanks so much for taking the time to review us! We hope that you did find the right vehicle to fit your needs, keep us in mind.

Nicole

Apr 30, 2016

Car was sold shortly after being contacted

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Response from DeMontrond of Houston:

Nicole,
So sorry we did not have the car long enough to fulfill your purchase needs. Thank you for taking the time to give us the 4 stars however. Please keep us in mind for any future needs.
Thank you!

Cynthia

Feb 3, 2016

Great deal for the car and my guy Thomas Robinson made the process super pleasant.

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Response from DeMontrond of Houston:

Cynthia,
Thanks so much for the 5 star review! So glad you are happy with your experience!

Johnny

Jan 21, 2016

Contacted, but decided that mileage too much.

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Response from DeMontrond of Houston:

Thanks for the 4 Stars! Sorry we did not have the vehicle to accommodate your needs!

Hbruno

Jan 20, 2016

Went to look at the car, they refused to give fair value on trade in (we had a carmax quote) because they thought they had other interest in the car. We found another one at a dealership that was fair on the trade in.

1 of 2 people found this review helpful.

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Response from DeMontrond of Houston:

We apologize you did not feel that we were competitive with your trade value. We do try to stay as competitive in the current market values. We hope that you did find the vehicle of your choice and enjoy your new purchase.

Mike

Jan 8, 2016

Great

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Response from DeMontrond of Houston:

Thank you!!! from all of us here at DeMontrond!

Jack

Jan 7, 2016

They made an initial response but then failed to respond to any of my request to even tell me if the car was still available.

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Response from DeMontrond of Houston:

Jack,
We are so sorry that we failed to follow up with you! Please contact me if you would like to get more information on the interested vehicle, I will have a Manager Assist you right away!
Peggy Lambert- Executive Assistant 281-877-3102

Becky

Jan 2, 2016

Great

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Response from DeMontrond of Houston:

Thank you for the fabulous review!

Fredrick

Nov 30, 2015

Great

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FARRUKH

Oct 30, 2015

The best

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Charles

Oct 23, 2015

Dealer responded quickly however never delivered any info. Only email sent were to verify my email address. Not one was to inform me of a vehicle or point of contact. This would not prevent me from buying here, just strange the way communication was initiated.

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Clark

Oct 22, 2015

The V70 was being test driven when I arrived.

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Read 8 old reviews

david

Aug 20, 2015

Very happy with Jeff the internet salesman and Amy the finance representative. I will go back to them when my wife wants to buy. I drove 4hours and was treated very well with no sales pressure. Awesome!

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Response from DeMontrond of Houston:

Great! We are so happy that you are completely satisfied with your experience! Thank you for the business!

chambles

Jul 9, 2015

Very pleased

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John

Mar 16, 2015

They had on the lot the truck I was looking for at a great price. The lifetime warranty is a huge plus; great buying experience.

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Russell

Mar 1, 2015

Good experience

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Debra

Feb 3, 2015

Prices were too high.

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robert

Jan 9, 2015

Great environment and super helpful staff...shawn and al with internet sales were a great team and helped me get the vehicle i wanted.

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Mario

Jan 3, 2015

They were great, I am very happy with their service.

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Dawn

Sep 22, 2014

Very courteous, professional, attentive and responsive when I visited the dealership. Took a test drive, loved the car. Everyone (from James Leleo my sales consultant to the GM) was really friendly and willing to do whatever it took to earn my business. A great experience.

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DeMontrond of Houston

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