Archer Volkswagen

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10400 Southwest Freeway
Houston, TX 77074

http://www.vwarcher.com

Sales: (866) 856-7012

Service: (713) 272-1700

Closed Today (Sun)

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Sales Reviews (54)

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Jul 9, 2018

Benita

They were very nice and had a quick response time, their offer was low for my trade so I went.somewhere else.

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Jul 7, 2018

Guru5298L

Good

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Jun 19, 2018

James

The truck had a lot of damage and the floor manager was not whiling to negotiate on price. He told my sales guy to stand firm, people went through a lot with hurricane Harvey and we aren’t budging due to their loss. Sales guy was amazing!

0 people found this review helpful.

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Jun 16, 2018

jason

Chris Hernandez provided a great customer experience, and was very effective with communicating my negotiations with management.

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Jun 15, 2018

Markysparky

OK. Didn't have what I needed. They did look hard for me. Thanks for that.

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Jun 8, 2018

Carlos

These people don’t honor deals and are only in it for the money. I had been negotiating with a salesman over text for the truck and had finally gotten it down to the price I wanted it at; this was at 12 pm. I then told him that I would go after work to do the paperwork and everything. I get a text two hours later from him saying the truck had been sold to someone else. No sense in honor at this dealership.

3 people found this review helpful.

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Jun 7, 2018

Fsparadise

Bought the car and love it. Roy Vallejo and the staff were helpful we got the deal done.

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Jun 7, 2018

Olivia

They contacted me quickly, but that's the only good thing about them. The truck I went to see (1.5 hours from my house) was not as advertised- it had no toolbox (the salesman said it was "stolen"), there was a nail in a tire, and trash in the bed. He still expected me to purchase the truck in that condition, and told me they "couldn't" put new tires on. I'll never deal with them again.

2 people found this review helpful.

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Jun 3, 2018

Mario

They immediately contacted me about car, great response

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Jun 1, 2018

Bob

Salesman was courteous. Vehicle was not in decent condition.

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May 31, 2018

GuruW6JRK

Ended up buying a different car from them. Rico was great and they had me in and out quickly.

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May 25, 2018

Byron

I was contacted very shortly after requesting information. Got in contact with Kirk and his sales manager. Couldn’t get my financial institution to get onboard with the transaction. Otherwise a great attempt at a transaction.

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May 16, 2018

DKLCDL

Polite and responded in timely manner.

1 people found this review helpful.

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Feb 4, 2018

mcortesii

Quick friendly service.

1 people found this review helpful.

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Feb 2, 2018

Garth

Did not purchase but good communication & follow through.

1 people found this review helpful.

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Jan 30, 2018

EdGaeta

Great service and best description of the car

1 people found this review helpful.

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Jan 22, 2018

Mario

Lots of smallprint. The price advertised is not true. When I went to the dealer they said the price was onli valid if I was trading a car in which I was not. When I complained that it wasn’t in the ad they stated but the ad states that you need to check. It is a bait to bring you in and try to then sell you something else.

14 people found this review helpful.

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Jan 22, 2018

mspickett1

Very responsive and helpful providing everything that was requested on the vehicle.

0 people found this review helpful.

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Jan 11, 2018

Guru5ZSH8

Gave me a.call as well as email. Also told.me.a out reduced price

1 people found this review helpful.

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Jan 11, 2018

Donna

Excellent and they even drove the Atlas from House to Dallas for me.

0 people found this review helpful.

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Jan 6, 2018

Katrina

Carlos is very professional and friendly.

0 people found this review helpful.

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Jan 5, 2018

Chriswillpark

Archer responded to my initial query but I responded with a question and heard nothing in return.

1 people found this review helpful.

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Dec 30, 2017

Guru5Z64M

It was easy,fast and helpful.

0 people found this review helpful.

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Dec 16, 2017

Brian

they were very straightforward. 4 stars because the reply time was one week

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Dec 16, 2017

Mundial1

It was a good experience overall, Chris was knowledgeable of the product and helpful. After a little negotiation I got a great deal

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Dec 8, 2017

dcarpet123

Very persistent in sending/contacting you via text messaging.

1 people found this review helpful.

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Dec 4, 2017

duncan1414

immediate response, courteous and honest about issues with a used truck i was looking at

1 people found this review helpful.

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Dec 2, 2017

Parveen

Good dealership

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Dec 2, 2017

bill

response was quick, very helpful. but still looking

1 people found this review helpful.

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Nov 18, 2017

Richard

was super nice

1 people found this review helpful.

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Nov 10, 2017

Ericka

good

0 people found this review helpful.

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Nov 8, 2017

Gary

They did contact me, but the vehicle was listed on Cargurus as a 2015 Nissan Murano Platinum (the top of the line trim level), but in reality it was a 2015 Nissan Murano S, the base model. I wasted two trips to the dealership because of this.

6 people found this review helpful.

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Oct 30, 2017

Chad

Very responsive!

1 people found this review helpful.

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Oct 14, 2017

Claudia

Great customer service and deals!

1 people found this review helpful.

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Oct 11, 2017

popknott

Kirk was an awesome guy. Wasn't able to secure a deal but the service was great.

1 people found this review helpful.

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Sep 21, 2017

Juan

The most easily way to buy a car, thanks

1 people found this review helpful.

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Sep 13, 2017

Tim

They were very professional throughout the whole experience. What I liked most was that they gave me space, but we're always readily available. I told them I was driving quite the distance to check out the truck, and I wanted to know in advance if my offer was feasible. They reassured me that they would keep everything within reason, and they honored that.

5 people found this review helpful.

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Sep 2, 2017

mike

good

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Aug 29, 2017

John

Great response time. Thank you

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Aug 3, 2017

Elizabeth

Excellent customer service. Genuine experience. Rico went above and beyond to help our family. He followed up and also personally took pics of the vehicle and answered each question. Thanks!

2 people found this review helpful.

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Jul 15, 2017

Shelia

The dealership replied quickly. Was friendly. The vehicle had been sold by the time I called to inquire. I should not have procrastinated. :)

1 people found this review helpful.

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Jun 24, 2017

Guru9W4ZD

Jeremy was the manager that was very helpful. He responded to e-mails quickly and sent additional pictures of the car by phone.

1 people found this review helpful.

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Jun 22, 2017

Guru88MT

Great I purchased this car. Top notch dealership. Thanks Matt Collins.

1 people found this review helpful.

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Jun 19, 2017

Jarred

I inquired about the vehicle. I was only emailed the specs which I can get off of their website. I emailed the sales manager who sent the email and asked that he call me at his earliest convenience because my wife and I were interested but we need to discuss a few things since we would have to drive to Houston from New Orleans to purchase the vehicle, if everything was good with the car. I never got another response from them

8 people found this review helpful.

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Apr 26, 2017

lesly

Two thumbs up

1 people found this review helpful.

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Apr 17, 2017

Unhappy Customer

I reached out to Archer Volkswagen regarding this 2010 Lexus IS350C. The gentleman that answered the phone notified me that one of his managers was actually driving this car as his daily driver and he wasn't sure when it would be available for sale. I asked if he could find out and let me know as I'm very interested in it and he said he would email me once he found out when the manager would have it available. I've not heard back from Archer since. Seems silly to have one of the managers driving a car that's actively listed for sale. Certainly not a good impression of this dealership at all.

9 people found this review helpful.

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Mar 22, 2017

DonaldC

This Texas dealer quoted a price on a 2016 Volkswagen Golf Sportwagen S that is the same as the price quoted for a similar 2017 vehicle by a dealer in Georgia.

2 people found this review helpful.

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Feb 1, 2017

Craig

very good.

0 people found this review helpful.

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Feb 1, 2017

hatchmo80

Courteous and helpful but would not deal on the price of the vehicle.

5 people found this review helpful.

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Dec 26, 2016

Judy

Excellent experience! Very prompt response to my inquiry!

1 people found this review helpful.

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Dec 20, 2016

Walter

Didnt have car shown on site and kept trying to sell me something else

2 people found this review helpful.

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Aug 22, 2016

Linda

Art was my salesman...he was really nice and professional. He wasn't forceful but was very patient. He made the car buying experience pleasant!

1 people found this review helpful.

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Jul 17, 2016

Nathanael

Great!

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Jul 16, 2016

Lam

Was here interested in a used car. Met a salesman name Art Hubble. Was not able to get the car I wanted but very pleased with the experience I received here. Art was there to help with anything I needed. Was pleasant salesman not pushy or arrogant..genuinely nice man...would recommend him if you happen to shop for a vehicle here.

1 people found this review helpful.

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Read 33 old reviews

May 31, 2016

Jay

I ended up getting the car I inquired about. They set up a test drive for me over my lunch break and stayed true to their word that it would be less than 40 minutes on site. After some negotiations we settled on a price for my trade-in and their car, and I was in and out of the dealership in 20 minutes when it came to doing paperwork. I would sue them again and recommend them to anyone. The staff was attentive, listened to what I asked, offered useful responses, and overall a great experience and team of people to work with. And no, they are not paying me at all for this review, it really was that great.

2 people found this review helpful.

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May 31, 2016

Linda

They were helpful and responsive - I liked the people I met at the dealership The main drawback was that they could not provide CPO from Mercedes They also were high on pricing

1 people found this review helpful.

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Apr 17, 2016

Sara

Best in Houston!!

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Mar 23, 2016

Jacob

Good communication and pricing

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Mar 19, 2016

Guruprasath

They contacted me immediately and the sales person was able to explain me the details.

1 people found this review helpful.

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Jan 22, 2016

Derrin

Greedy and just plain stupid. Car didn't have options listed when Vin was checked.

1 people found this review helpful.

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Jan 3, 2016

Manard

good

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Nov 12, 2015

Mellissa

Great follow up

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Oct 29, 2015

Ashley

I didn't end up buying this gti but they were amazing. I recommend them.

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Sep 10, 2015

McKenzi

Awesome

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Apr 28, 2015

kaiyuan

very good

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Apr 15, 2015

James

Didn buy from them as they were offering a 2014 Jetta for the same price that I could get a 2015 at Momentum.

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Mar 16, 2015

John

Responded promptly but just didn't have exactly what I was looking for.

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Mar 10, 2015

Bill

Good purchasing experience. The Archer team was curtious and was able to finalize my deal quickly.

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Jan 3, 2015

JESUS

Waited for 4 weeks for the call to come see this car its 2015 and still nothing they lost my business and now im sitting in my new Subaru BRZ.... P.S the sales manager for the used cars sounds pissed of most of the time

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May 26, 2014

gabby

Good

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May 14, 2014

abram

Great financing

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Mar 30, 2014

meisha

Great

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Feb 15, 2014

Sandra

Well probably buy a car from Amanda at this dealership gone beyond expectations .

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Aug 7, 2013

mike

great people

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May 2, 2013

dave

honest salesman Mr.bill thanks

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Jan 26, 2013

Steve

Willie helped me with information on the CC. They were great to work with. We drove from Dallas to pick up the car. It was clean and ready to go. the paper work took about 15 minutes and we were back on the road.

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Jan 12, 2013

john

The used car section of this dealership is not to be trusted! The salesman admitted there was something wrong with the rear end of the the vehicle we test drove (and you could hear it) but "the manager" tried to put the hard sell on us insisting there was nothing wrong with the car but yet wouldn't let us take it for inspection. One of them was lying and I am pretty sure it was "the manager". Slimeball. We walked out and got a better car for a better price at champion Nissan. We are so glad we didn't get taken by archer Volkswagen!

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Jan 7, 2013

Jose

super slow response thru the gurus request (not taken seriously?) vehicle was sold when contacted then was offered something else

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Dec 28, 2012

Wayne

Bought car

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Dec 26, 2012

sara

Jad was excellent, helped me pick a great car in my price range. No high pressure. A pleasure to do business with!

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Nov 27, 2012

david

Didn't know much about the mini cooper.

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Sep 19, 2012

Mike

The sales rep, Jon, was courteous, prompt, communicated well, and handled the deal efficiently. The finance manager, Javier, nearly caused Jon to lose the sale. If you arrange your own financing, don't expect any help from him.

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Aug 25, 2012

Marjaana

great communication and follow up.

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Jul 16, 2012

mitch

Car was a little more used than I would like but the dealership was very nice, not too pushy, tried to put me in new car but I'll have to wait on that one.

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Jul 7, 2012

jennifer

they were very nice not too pushy but thecar i found online is no longer available and its still listed for sale on multiple web sites??? im glad they called me to tell me the car is not there before i drove all the way there. that was nice of them.

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Jul 7, 2012

Christopher

Never returned a phone call

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Feb 29, 2012

Festus

Vehicle was sold the day i was to come out to see it. Did check out some other vehicles. Just not what i am looking for.

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Archer Volkswagen

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