DeMontrond Chrysler Dodge Jeep Ram in Conroe

888 1-45 S.
Conroe, TX 77304

Sales: (936) 209-8235

Service: (877) 466-7705

Today 9:00 AM - 9:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 16, 2018
I arrive late to the dealership due to work Rick stayed lake to make deal they also stayed to rap up the next night
Is this review helpful? Yes | No
Dec 21, 2017
Polomr65
Quick response good
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Dec 10, 2017
Varinder13
Good customer service!
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Dec 8, 2017
they went above and beyond to get me approved and got me the truck of my dreams. thanks guys god bless you
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Nov 29, 2017
manchu39
The experience was fine. I was at the dealership longer than I wanted to be!
0 of 1 people found this review helpful.
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Nov 28, 2017
Great
0 of 1 people found this review helpful.
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Oct 25, 2017
Ended up buying another vehicle even better than this one that I'm super happy with. Great service.
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Sep 21, 2017
I received a reply back in a very timely fashion. I give DeMontrond Auto Country-Conroe two thumbs up!
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Aug 11, 2017
Apparently they don't care if they sell a vehicle. The young lady that contacted me acted very nice and then laughed at me because of the number I thought I should receive for my Laramie.... Then she lied to me and told me she would see what she could do... but in reality she was just looking for a quick way off the phone so she could put me behind her. She did not follow up with the call back she promised. Horrible dealership
3 of 3 people found this review helpful.
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Response from DeMontrond Chrysler Dodge Jeep Ram in Conroe:

Justin, We are looking into your feedback.
Aug 8, 2017
Alan reached out almost immediately. Very pleasant team to work with. Overall excellent experience
0 of 1 people found this review helpful.
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Response from DeMontrond Chrysler Dodge Jeep Ram in Conroe:

David, Thank you for your good rating. We appreciate you and your business. Let us know if we can do anything else for you.
Aug 4, 2017
The buying process was simple and fast, the salespersons are willing to assist in any way they can. Love my new vehicle!
Is this review helpful? Yes | No

Response from DeMontrond Chrysler Dodge Jeep Ram in Conroe:

Dee, Thank you for your good rating. We appreciate you and your business. Let us know if we can do anything else for you. Glad you love your vehicle!
Jul 26, 2017
We bought this car our first trip out. Very happy with the entire process from sales & service to financing. We highly recommend this dealer.
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Response from DeMontrond Chrysler Dodge Jeep Ram in Conroe:

Carl, Thank you for your good rating. We appreciate you and your recommendations. Let us know if we can do anything else for you.
Jul 1, 2017
Very helpful in answering our questions
Is this review helpful? Yes | No

Response from DeMontrond Chrysler Dodge Jeep Ram in Conroe:

Karen, Thank you for your good rating. It's good to know we were able to answer all your questions. Let us know if have any more questions or if we can do anything else for you.
Jun 30, 2017
I emailed them 2 questions, on installed options, ( so I don't waste theirs, or my time driving out there) their reply was "thanls for inquiry, please hurry in before qe sell it", if it doesn't have the options I seek, I won't drive out there.
1 of 1 people found this review helpful.
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May 27, 2017
Guru68C4
The staff was actually very nice. I had a trade-in and did leave with a pre-owned vehicle, but when I got home I discovered there was an issue with the sunroof. The following day I discovered there was a problem with the touch screen radio/navigation screen. There is also some type of shortage in the key when I pop the back automatic trunk. Several times the trunk got stuck. When I contacted the dealership I was told it would take a few days to get the vehicle back in for service. They offered to pay my deductible for getting the work done...which makes me very nervous for any other "hidden" issues the vehicle has which you wouldn't be able to tell unless you're in it a little longer than a test drive. Also, if I had not purchased the extra warranty...I feel like I would have been out of luck. I was told that I could not reverse the trade since my paperwork had already been submitted (in a matter of 2-3 days). In this regard, I feel like the customer service aspect is poor. I have been accustomed to swift response of service regarding issues which were not in my realm of control. I still have to wait over the weekend to see about when I can get the vehicle in for service. My time is very valuable and due to all of the extra time and effort I have already put and will still need to put into getting this issue resolved, in retrospect, I would have gone to another dealership.
4 of 4 people found this review helpful.
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May 23, 2017
bcc1011
Great Experience, very good communications. Would deal with them again.
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Apr 4, 2017
OMG!!! They made my day so much brighter. They were very helpful and generous, thanks Jim!!!!!
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Apr 4, 2017
dseals2014
Did not end up purchasing the vehicle, but was quickly given any information I asked for and they had a fair price on the vehicle. I would not hesitate to do business with them in the future.
1 of 1 people found this review helpful.
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Apr 2, 2017
good.. fast contact.
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Mar 21, 2017
My salesmen Alan White was great to work with. He answered all my questions and described the vehicle honestly and accurately. He even tracked down the previous owner to get the extra set of keys for this used vehicle. I bought the vehicle. Everyone in the dealership that I interacted with (insurance/finance) were friendly and expedient.
1 of 1 people found this review helpful.
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Feb 16, 2017
I was e mailed about a completly different car than I inquired about, in which i had no interest. This was communicated to the contact person. This was the last communication we had.
1 of 1 people found this review helpful.
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Jan 3, 2017
Dealer was fast with responses to questions and more than willing to help. Options listed for the car on the website were not actually on the vehicle though.
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Jan 2, 2017
Good experience, salesman was not pushy, I like that
1 of 1 people found this review helpful.
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Oct 21, 2016
I got this truck for a great price. Dustin is the best.buy cars there
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Sep 29, 2016
Good sales guy was very accomadating just found a better deal some where else
1 of 1 people found this review helpful.
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Sep 21, 2016
Good experience, easy. Car was represented exactly. Made an appointment to test drive, salesman held the key as I was driving quite some distance. Closed the deal and bought the vehicle.
1 of 1 people found this review helpful.
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Sep 13, 2016
Very Good
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Sep 10, 2016
Excellent experience. They called me back, we drove up and purchased the car. We were in and put in less than 45 minutes on a holiday weekend. Thank you.
1 of 1 people found this review helpful.
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Jul 24, 2016
Very nice people. Alan and Dustin took great care of me.
1 of 1 people found this review helpful.
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Jul 8, 2016
The vehicle was sold when I got there but I felt very comfortable with the dealership. I would definitely buy from them.
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Jun 14, 2016
Did not have the options I wanted.
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Feb 13, 2016
They were super helpful and nice, I'm really in love with the vehicle.
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Read 16 old reviews
Dec 18, 2015
Best price around, awesome warranty and just a great overall buying experience.
1 of 1 people found this review helpful.
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Nov 4, 2015
Great customer service
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Sep 4, 2015
The test drive was great and explanation of car was good but lacked experience in making the sale. He basically said this is the best I can do. Went to another dealership and found same SUV and better price on my trade and better monthly payment.
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Jul 16, 2015
after many requests,they have failed to furnish me with a spare key,or offer to make me one.
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Jun 20, 2015
I received a email from benny boyd form andrews tx. about a duramax 2014 for a good price,so I was going there to see them,I was looking for a sales person , one person was sitting on a golf cart playing with his phone finally he asked me if he could help me. yes. what's the price on that duramax I asked. He gave me a price 10,000 more above the email price. And I tall them the I had a email from this dealer totally different price . he nope, and he walk away.
1 of 1 people found this review helpful.
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Apr 12, 2015
Requested information, received and auto responder email, but never received the additional pictures or answer to the question that I asked. So basically they never responded.
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Apr 10, 2015
When it comes down to giving a price, they never answer your email
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Mar 14, 2015
Nice people but prices to high
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Mar 5, 2015
It was a great experience! By my first car was easy and pleasant!
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Jan 8, 2015
Although I did not find the truck I needed sales was very helpful and low pressure. With additional follow up call at later date ( Again no pressure just follow up )
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Jan 2, 2015
Excellent experience. I bought the truck and was very happy to have Rick Holland as my sales person. Very professional, friendly and helpful. Everyone with whom I came into contact at DeMontrond was outstanding.
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Mar 6, 2013
true laramie, priced to high
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Feb 28, 2013
over priced and responded quickly
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Oct 14, 2012
Okay
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Jul 27, 2012
Although we didn't buy our car from them, the customer service was excellent! I would recommend Craig to friends and family.
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Jan 24, 2012
This is one of the best sales men I have ever met. I bought a Preowned 2009 Dodge Caliber SXT I am very satisfied and would pass on his name and phone number to every one.. GOD bless you and your.. Denise Morris I congratulate you on your purchase and I look forward to serving you and your family in the years to come. Respectfully, Dustin Durdin DeMontrond® Conroe ddurdin@demontrond.car-crm.com (936) 539-3181 9366894433
Is this review helpful? Yes | No

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