AutoNation Chrysler Dodge Jeep Ram Katy

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At AutoNation Dodge Chrysler Jeep Ram Katy, we believe in providing
premium customer service for the life of your vehicle. Shop online and reserve
a vehicle for up to 48 hours with AutoNation Express. Plus, every pre-owned
vehicle we sell has a 5-day return policy. Just another way we make car
buying easy.

21777 Katy Freeway
Katy, TX 77450

Sales: (855) 790-5287

Service: (281) 715-6920

Today 9:00am - 9:00pm
(Open Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 27, 2017
Very nice person. I was contacted twice. He gets five stars in my opinion.
Is this review helpful? Yes | No
Jul 25, 2017
bsamman
It was too bad, from the reception up to the supervisor, I drove from conroe according to the appointment they had confirmed it with me the night before, when I arrived they said we are sorry the car was sold yesterday, for them it was easy for me to drive from Conroe to them at Katy.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from AutoNation Chrysler Dodge Jeep Ram Katy:

Thank you for taking the time to leave us feedback. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (281) 599-3500 to discuss what we can do to help.
Jul 8, 2017
LouisRidgemont
They were exremely & genuinely interested in working with me as a new customer.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from AutoNation Chrysler Dodge Jeep Ram Katy:

We are happy you had such a positive experience with us! Thank you for taking the time to share your feedback with us.
Jul 3, 2017
This dealer had lower mileage listed online then what was on the truck I was looking at. The salesman stated that my trade was not worth what I needed for the trade in and followed me out talking down to me for refusing the deal. I will never buy anything from this dealer due to their salesmans actions and unprofessional behavior.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from AutoNation Chrysler Dodge Jeep Ram Katy:

Jimmy, we are deeply disappointed by your lackluster experience at AutoNation Chrysler Dodge Jeep Ram Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 599-3500. We hope to hear from you.
Jun 20, 2017
kimberlielucinda
Contact was made soon after inquiring.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 18, 2017
Great service!
Is this review helpful? Yes | No
Apr 27, 2017
06ford
Contact you often there really are trying to find a truck but I'm still looking though. Seems to really care about their customers
1 of 1 people found this review helpful.
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Apr 5, 2017
Responded quickly
1 of 1 people found this review helpful.
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Dec 19, 2016
Dealer responded right away to answer questions.
1 of 1 people found this review helpful.
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Dec 12, 2016
Excellent
1 of 1 people found this review helpful.
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Nov 16, 2016
Aggie85kjo
Quick Response. Wasn't able to get out and look at Jeep before it was sold.
0 of 1 people found this review helpful.
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Aug 16, 2016
BW14
The salesman was good and very helpful. I bought the Challenger that I looked at.
1 of 1 people found this review helpful.
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Aug 12, 2016
Dc6902
Conflicting story about car. Didn't know if it was sold or still there.
0 of 1 people found this review helpful.
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Jul 22, 2016
Very slow to respond to emails.
1 of 2 people found this review helpful.
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Jul 2, 2016
Professional, proficient and polite. Great car buying experience!!!
1 of 1 people found this review helpful.
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Jun 23, 2016
I told them what time I would be at the dealership & they met me, looked at the vehicle. It was not what I was looking for so I let them know & they didn't come back with a sales pitch to look at anything else. Thank you.
0 of 1 people found this review helpful.
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Jun 14, 2016
Kept good contact
1 of 1 people found this review helpful.
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Jun 4, 2016
Never saw the vehicle I went to inspect. It was still in maintenance although it was advertised for sale. I was "handed off" to another salesman. They seemed too busy for used vehicle customers. They did apologize for the vehicle not being available, but oddly didn't offer an alternative and didn't shake my hand when I was leaving. I won't be going back.
1 of 1 people found this review helpful.
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May 8, 2016
I called the dealer about a red Tahoe only to find out that picture on the website is a gold mist and not a red . The picture shows red but it's gold and the sales person said oh its to let you know we have tahoes. The picture needs to be what it is and not something else.
1 of 1 people found this review helpful.
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May 1, 2016
Quick and easy
1 of 1 people found this review helpful.
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Apr 30, 2016
I desperately needed to buy a Dodge RAM 1500 Because all my vehicles were destroyed in the flood . I found one on your site that fit my needs went to the dealership , they said it was not on the lot but would be next day and they never called me back.
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Apr 21, 2016
Great prices and very professional. Would recommend someone to this location.
1 of 1 people found this review helpful.
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Apr 16, 2016
Great the dealership responded quickly!
1 of 1 people found this review helpful.
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Apr 13, 2016
not interested in vehicle
0 of 1 people found this review helpful.
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Apr 6, 2016
Good response
0 of 1 people found this review helpful.
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Mar 28, 2016
Excperience with their internet manager, John Graves, went very well. He was helpful during my test drive and helped with looking at another vehicle for comparison. The purchase process went as quick as I have experienced and John has been good at follow-up after the purchase. Would highly recommend.
1 of 1 people found this review helpful.
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Mar 14, 2016
dealer contacted me right away
1 of 1 people found this review helpful.
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Mar 5, 2016
While I have not bought a truck with them yet the sales reps have always been very helpful, esp. Justin and Dakota. Justin has gone out of his way several times just to answer questions or show a vehicle. definitely no complaints here.
Is this review helpful? Yes | No
Feb 16, 2016
good
Is this review helpful? Yes | No
Jan 23, 2016
Spoke with internet sales, they met me in showroom and had car ready for test drive in parking lot. Test drove car and wanted to think about it. Came back several and made offer on car. They accepted offer and we did all paperwork in less than 1 hour. (cash deal. Very good experience
Is this review helpful? Yes | No
Jan 13, 2016
Purchased the vehicle super friendly staff very knowledgeable in their field great experience
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Dec 31, 2015
Quickest and easiest purchase ever.
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Dec 14, 2015
Great experience
Is this review helpful? Yes | No
Dec 6, 2015
Quick response from the dealer. Didn't make the purchase because the vehicle was not what I needed.
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Dec 1, 2015
lied about their warranty - didn't honor their price! Don't waste your time.
Is this review helpful? Yes | No
Nov 23, 2015
They returned my call ASAP we just ended finding a better deal somewhere else but they seem very professional and willing to help u find the car you want
Is this review helpful? Yes | No
Nov 4, 2015
I purchased the Durango I wanted at the price I wanted. They have a good team of people.
Is this review helpful? Yes | No
Oct 31, 2015
got called to see a vehicle that been sold
Is this review helpful? Yes | No
Oct 23, 2015
Very knowledgable and accommodating
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Oct 22, 2015
Very simple transaction ; very happy with the purchased of the vehicle.
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Oct 18, 2015
Very friendly. Listened to what I was looking for and made the buying experience pleasant.
Is this review helpful? Yes | No
Oct 14, 2015
Experience was pleasant but nothing WOW about it.
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Oct 13, 2015
Didnt go to the site. But did receive a pleasnt retun call about my inquiry.
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Sep 24, 2015
Great experience. Test drove one day, signed papers the next day and was out in 35 minutes.
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Read 13 old reviews
Jul 26, 2015
Good
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Jul 12, 2015
She called back the very next day !
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Jul 2, 2015
A6aintruder
Great dealership, contacted me, discussed a car, and followed up
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Jun 3, 2015
prompt service, direct and to the point, very satisfied
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Apr 14, 2015
Went in with knowing what I wanted and had to order a new R/T Scat Pack. Received excellent customer service from the sales department. Car arrived in the time frame that was provided and couldn't have asked for anything better
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Nov 30, 2014
Great
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Jul 29, 2014
Anthony Styles was great to work with!
Is this review helpful? Yes | No
May 14, 2014
It was one of the easiest car buying experiences ever. I walked in, told them what I wanted, they gave me a price, I paid and left with the car.
Is this review helpful? Yes | No
Mar 10, 2014
I had a very pleasant experience with the purchase of my vehicle.
Is this review helpful? Yes | No
Mar 2, 2014
Confused sale and slow (long line) financing - over 1 hour wait to begin.
Is this review helpful? Yes | No
Feb 25, 2014
Bought tge car
Is this review helpful? Yes | No
Nov 15, 2012
I bought the Car
Is this review helpful? Yes | No
Nov 11, 2012
Very attentive!
Is this review helpful? Yes | No

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