AutoNation Chrysler Dodge Jeep Ram Spring

They do a no haggle average price then try to make up for it by offering next to nothing on your trade in. My trade in is valued between 13,000- 15,000 dollars and they offered me 5,000. Felt like I was trying to be swindled the whole time I dealt with the car salesman . Never will return to that place again .

Responded Quick; Followed Up

I think it was the fastest I ever bought a car. They had me in and out in about 45 minutes very impressed

Responded with some very good information.

They were great! Very helpful. Willing to answer any question I had and stayed in contact with me to make sure everything was going well. The only down side was that I wasn't able to purchase the vehicle they were helping me with. Next time I'm in the market. Auto nation will be my first choice to look.

I bought a Black 2016 Challenger for my husband, its clean with low miles so after driving off the lot the same day, no haggle pricing and everyone was very nice. I went back the following weekend and got a 2016 White Charger for myself....NICE! My salesman was nice and the finance manager also. I have recommended this dealership to family and friends

The dealership responded appropriately and timely.

My salesman was nice. But, only after 10 days of buying my truck I started having problems with it not going into gear, or accelerating. I tried contacting Derby (sp?) and the store rep. Will to let them know and they wouldn't answer their phone, or return calls. It's been 2 days and neither of them have contacted me. Not happy.

Very helpful, friendly and attentive. Pleasant office environment. Loved the latte machine!!

Bought the car. Great service from the sales team to include above all else Colonel Chatman.

Very helpful and enthusiastic to work with me on my new auto purchase.

Tobi was very nice and polite

On top of there game

Fast Followup so far, but still shopping

Great

Very responsive. Thanks Nathan.

As far as customer service goes, this dealer was really good. I was contacted shortly after (within an hour) I requested in formation on the truck. The only thing I don't like is the price they gave this at. It's high and they don't negotiate because of this "one price" method. This truck has been on the market for a while and it's apparent why, the price is too high. It's a great truck but as a buyer I have to be smart about prices and avoid overspending.

Great

They contacted me and was emailed a link to a website for my trade in. The website was generic and offered me $8000 less then KBB trade in value. I was never sent an email. I was told that over the phone by a salesperson. I told him that there offer was too low and I never heard back

Contacted me, and was very respectful of my space. No pressure.

Straight to the point no bs. They helped me out throughout the whole process

They tried to sell me anything other than what I was interested in.

i wanted to use email only while i browsed..they were cool with that...car was already gone

Best deal in Spring, Texas. Rob Pennington is exceptional. AutoNation has really impressed me.

Good experince throughout the discussion. We will test drive soon.

It has bene great so far.

Very helpful in answering all my questions in a timely manner...

Timely response from Anthony.

Great job Willie!

Great experience! Had absolutely no issues. Would recommend to anyone looking for a vehicle.

The dealer did response in a timely manner. I did receive the information I requested.

Quoted me on a Jeep Backcountry, then when I asked for the buyers order,to send to buy bank for financing, claimed that someone just bought that jeep (Jeep Backcountry), and that he has some more that fit the description. But it was the exact same jeep he claimed to have sold. And when back on the price. Was a total waste of time,

Eric Meyer, best salesman I've dealt with so far

Couldn't determine whether the truck was Quad or Crew. Still has Quad on Web page but the dealer has Crew???

Sales man Willie Byrd was a pleasure to work with and will work with him again in the future.

Salesman Oscar Mena was very helpful. I'm just sorry that the tahoe was not the color I wanted. I thanked Oscar for his help.

Everything was great except the vehicle was sold before I arrived and they didn't have anything comparable.

This dealer will be my go to dealership, they have changed my perception of car sales, A+

The car in the photo was not the car they had. They only had the Purple color which I really was not interested in.

Rob in the pre owned lot was awesome. He was very helpful and professional. He was able to answer all our questions.

Great salesman

Great

Very helpful in finding what I'm looking for

This dealership ran my credit about 30 times. They suck .

The best

It was a long day since I went to the dealership on the eve of Thanksgiving but overall everything went ok. Thanks

Friendly and had no problems

Great customer service. I would buy another car from them.

Very knowledgeable and accommodating sales force

Initial contact was responsive. Stated vehicle needed to be detailed and would call me when available. They did not return call until I left a message. Vehicle was sold they day prior.

Got a great car at a great price from a great salesman.

Got my car here....thanks

Had a identical car- make,model,mileage-to one here local. Called them and asked if they were willing to beat competitors price . They stated they would "not lose the business over a couple hundred dollars ". But when I stated that I live two hours away and I was not willing to drive that far just for $200 in savings she proceeded to get very rude with me .

No problema

Sold me a used car they knew had major problems. Luckily i was able to catch it and returned it witin three days with much headache.

Excellent service and personal.

They responded rapidly but didn't have what I was looking for. They did put in a lot of effort searching and that was appreciated.

Resonped great and had good trucks

Went smoothly

Great car buying experience, period!

Went in to look at a vehicle I liked. The salesman let me test drive it but he never said a word during the drive. When we got back he walked away and I had to ask him if In could make an offer. Said he had to go and ask the sales manager. The sales manager came back with him and told me the he couldn't sale the car yet because it had just come in and hadn't gone through inspection and may not be road safe. We agreed that when the car was inspected he we giv me a call and we could make a deal. So 3 days later I hadn't heard from them so I write the sales manager an email. Two days I still hadn't heard from auto nation. So I call and was told the car is still available but had 3 pending deals on it. WTF! I ask if I can go in and make an offer and they say yes. I get there and the sales manager sees me and comes out to tell me he saw my email but didnt respond because the car is still in the shop being inspected and that he would call me when its ready. Not that I'm waiting to here from them any more but bit its been a month now still no call.

Great salesman, Sammy. Great price on new car and trade in.

The salesperson responded quickly to my inquiry and even emailed be all the information I requested. She didn't respect my wish not to call me as she did anyways due to my work schedule. And when I had decided to start price talk, she did not respond. Bought my car elsewhere.

VEry attentive

Sold the car I was looking at before I could even see it and still set up an appointment for me to come look at it.

Chris buryk was very helpful.

Replied in a timely manner and keeps in touch for a truck search.

Perfect experience buying a car there .

Ok

The staff at Auto Nation were AWESOME. I bought a NEW 2015 Jeep Wrangler Limited.

Make sure you get them to physically VERIFY for you that the truck is on the premises and not being suddenly 'whisked away' to have a lift kit added while you are right in the middle of a pending sale. Better yet, save yourself the hassle and go somewhere else...

Sale person came in on his day off to help me with my final purchase. Was very helpful with everything.

Too expensive and won't come down........

Great experience working with them.

Extremely helpful and fast to get back with me willing to work with me however I needed being an out of state buyer.

Small hiccup at delivery..Car service rep Kasey went over and beyond to help me.make it smooth. Thanks

Great service

contacted me within half and hour of my email! I bought a Jeep Rubicon from them very pleased with my experience! Didn't play games with price on vehicle! Evencame down another 400.00 from internet price!

Good experience. Was not able to get pricing in my range.

Salesman was a nice enough individual. . . however, they shot me a price with an added amount for window tinting. The deal fell through over the added $289.

Prices were higher than the rest...

Don't try to email them about anything they will take their time getting back to you then tell you o to bad its sold.

Truck was as advertised. No frills service. Provided no gas and no owners manual. Thx.

We bought something else. Mark, our salesman did a great job assisting us. We went home satisfied.

Very good experience

the dealer was straight forward and honest with me. they told me they couldn't sale me the truck after they noticed it been wrecked. I would give them higher stars if I could.

Lots of follow-up with alternatives.

I was able to obtain all information needed for this vehicle, they respond very quickly to my inquary. Yes I will recomen them in the futuer. Thank you,

I got an excellent service and deal. Hubert Steen was very professional and very passionate about his work. This makes a difference and it reflect back on the service that you receive. I did not close the deal due to a budget issue, but I would love to deal with Hubert again.

Wonderful dealership...They were very friendly and got me the car I wanted at a good price!!!!! Thanx AUTONATION

Quick response to the car I was interested in.

Quick response

will not go back... used car sales everything I thought it would be..not good

To bad you do not have zero stars. We made an appointment, which they "hadn't heard about". The vehicle that we went to look at, a perfect match to our needs, had "Just been sold at auction, but can we interest you in another vehicle?" Three weeks later it is still listed, but wiith a different engine. Perhaps they are geniuses at engine swaps, more likely it is a way to get people to visit...the phrase "Bait & Switch" comes to mind. Experience reflects poorly on CarGurus.