Napleton Cadillac Lincoln River Oaks

GM Certified Internet Dealer

1777 1/2 River Oaks Dr
Calumet City, IL 60409

Sales: (708) 419-0008

Service: (877) 902-6877

Today 9:00 AM - 9:00 PM
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2017 GMC Terrain SLT1 AWD Used Cars in Calumet City, IL 60409

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CarGurus IMV of $21,880

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Mileage: 44,254

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Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2017 GMC Terrain SLT1 AWD for sale - $19,995, 44,254 miles with Bluetooth, Aluminum Wheels
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2016 Cadillac CT6 3.6L Premium Luxury AWD Used Cars in Calumet City, IL 60409

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Certified Pre-Owned: No Transmission: Automatic Color: Stellar Black Metallic Description: Used 2016 Cadillac CT6 3.6L Premium Luxury AWD for sale - $44,995, 14,501 miles with Sunroof/Moonroof, Navigation System, Safety Package, Adaptive Cruise Control, Bluetooth, Backup Camera, Aluminum Wheels, Comfort Package, Convenience Package
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2017 Cadillac XT5 Luxury FWD Used Cars in Calumet City, IL 60409

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CarGurus IMV of $41,753

Price: $38,465

Mileage: 13,679

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Average time on market: 66 days Certified Pre-Owned: No Transmission: Automatic Color: Dark Granite Metallic Description: Used 2017 Cadillac XT5 Luxury FWD for sale - $38,465, 13,679 miles with Memory Package, Sunroof/Moonroof, Remote Start
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2014 Chevrolet Malibu LTZ Used Cars in Calumet City, IL 60409

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CarGurus IMV of $17,429

Price: $16,224

Mileage: 9,833

Location: Calumet City, IL 60409

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2014 Chevrolet Malibu LTZ for sale - $16,224, 9,833 miles with Bluetooth
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2014 Cadillac CTS 2.0T Luxury AWD Used Cars in Calumet City, IL 60409

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CarGurus IMV of $25,464

Price: $23,998

Mileage: 23,269

Location: Calumet City, IL 60409

Average time on market: 51 days Certified Pre-Owned: No Transmission: Automatic Color: Phantom Gray Metallic Description: Used 2014 Cadillac CTS 2.0T Luxury AWD for sale - $23,998, 23,269 miles with Bluetooth, Leather Seats, Memory Package, Sunroof/Moonroof, Remote Start
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2015 Chevrolet Malibu LT Used Cars in Calumet City, IL 60409

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CarGurus IMV of $13,948

Price: $12,995

Mileage: 42,184

Location: Calumet City, IL 60409

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2015 Chevrolet Malibu LT for sale - $12,995, 42,184 miles with Bluetooth
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2014 Kia Sportage LX AWD Used Cars in Calumet City, IL 60409

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CarGurus IMV of $15,847

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Location: Calumet City, IL 60409

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2014 Cadillac SRX Luxury FWD Used Cars in Calumet City, IL 60409

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$1,102 BELOW
CarGurus IMV of $25,097

Price: $23,995

Mileage: 25,620

Location: Calumet City, IL 60409

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Gold Description: Used 2014 Cadillac SRX Luxury FWD for sale - $23,995, 25,620 miles with Bluetooth, Leather Seats, Memory Package, Sunroof/Moonroof, Remote Start
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2016 Chevrolet Cruze L Sedan FWD Used Cars in Calumet City, IL 60409

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$743 BELOW
CarGurus IMV of $14,738

Price: $13,995

Mileage: 6,707

Location: Calumet City, IL 60409

Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2016 Chevrolet Cruze L Sedan FWD for sale - $13,995, 6,707 miles with Bluetooth
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2014 Chevrolet Camaro 1LT Coupe RWD Used Cars in Calumet City, IL 60409

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CarGurus IMV of $17,752

Price: $16,995

Mileage: 34,521

Location: Calumet City, IL 60409

Average time on market: 44 days Certified Pre-Owned: No Transmission: Manual Description: Used 2014 Chevrolet Camaro 1LT Coupe RWD for sale - $16,995, 34,521 miles with Bluetooth
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2015 Lincoln MKZ Base Used Cars in Calumet City, IL 60409

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$918 BELOW
CarGurus IMV of $20,917

Price: $19,999

Mileage: 31,788

Location: Calumet City, IL 60409

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Grey Description: Used 2015 Lincoln MKZ Base for sale - $19,999, 31,788 miles with Navigation System
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2015 Lincoln MKZ Hybrid Used Cars in Calumet City, IL 60409

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CarGurus IMV of $22,627

Price: $21,995

Mileage: 26,102

Location: Calumet City, IL 60409

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2015 Lincoln MKZ Hybrid for sale - $21,995, 26,102 miles with Navigation System, Bluetooth
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2015 Cadillac Escalade ESV Platinum 4WD Used Cars in Calumet City, IL 60409

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CarGurus IMV of $60,866

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Location: Calumet City, IL 60409

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2016 Chevrolet Malibu Limited LT Used Cars in Calumet City, IL 60409

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CarGurus IMV of $15,382

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Mileage: 20,848

Location: Calumet City, IL 60409

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2016 Chevrolet Malibu Limited LT for sale - $14,995, 20,848 miles with Bluetooth
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2016 Lincoln MKX Select Used Cars in Calumet City, IL 60409

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$854 BELOW
CarGurus IMV of $29,849

Price: $28,995

Mileage: 21,759

Location: Calumet City, IL 60409

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: White Platinum Metallic Tri-coat Description: Used 2016 Lincoln MKX Select for sale - $28,995, 21,759 miles with Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 31, 2017
Excellent customer service. Even though I didn't purchase. The Sales manager went above & beyond to try to help me. I would recommend this dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 17, 2017
lynnesue55
No follow up after talking to an internet rep who knew nothing. Then a manager emailed me with NO info. There were 2 cars we were serious about after a week of no one seeming to take control we gave up. This is no way to sell cars with auto messages and call center reps who seem to have no info or no way to get the info. What ever happened to the Bricks and Motar salesmen who knew their stuff. SAD SAD!
3 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Lynne, I do apologize for your negative experience. We are embarrassed that we were unable to provide you with the information requested as customer satisfaction in both sales and service is our #1 priority. Please contact Dan Randolph or John Tyler at the dealership so we can remedy this situation. Thank you for the feedback.
Jun 13, 2017
I bought the vehicle. Excellent customer service and willingness to negotiate!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 23, 2017
Tanner M
Car was awful. Had a bad history. They wanted to sell it to me, but wouldn't lower the price.
2 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Tanner, I do apologize we couldn't come to an agreement on price. We strive to put as many customers as we can in a vehicle, but do so at a price we feel is fair and reasonable for both parties.  
Dec 23, 2016
Charlie was great to talk with.
Is this review helpful? Yes | No
Dec 14, 2016
Planethoth
Dealer responded and worked to set up buy. Two hours later was told car was being sold from a deposit the day before.
8 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thank you for reaching out to us. Your opinion plays an integral part in our customer service. Please reach out to our General Manager, John Tyler at (708) 891-5400 for ways we can make this better. We hope to hear from you.
Oct 8, 2016
All very good
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thank you for your feedback Fred! We really appreciate it.
Aug 14, 2016
Salesman got upset when I asked about the price of the car being negotiable. Staff did not greet us when we entered the dealership. I don't recommend this dealership.
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thank you for bringing this to our attention.  Your feedback is valued and will help us improve our service.
Aug 10, 2016
We purchased the car. However it smelled of smoke terribly. After doing paperwork for 2 hours we were then informed that we still had to wait for the car to be cleaned -as they only had 1 person cleaning cars that day. We decided to leave without the car getting cleaned. There is a fee of $685 that is applied to all used cars they sell (that's what they told us). That fee is for them to "go through the car and check everything ...change oil ect". Well they surely didn't clean this car! There was an old lottery ticket in the back seat pocket and the in cabin air filter was gross! It had to be the original filter. I expected that to be something they "check" when they go over the car. The only person in this building that didn't move like a sloth was the finance guy- we were out of his office within 10 mins. I thought it was very unprofessional seeing the salesmen standing outside the entrance smoking. We have spent 2 days cleaning the car and making it smell better. I would not return to this dealership.
8 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

We appreciate you taking the time to provide some valuable feedback.  This comes as a shock to me given the attention we devote to every client and every transaction. This is not at all usual and this incident will not pass unscrutinized.
Aug 10, 2016
Worked with them on the phone and told Colleen I wanted this vehicle. It was a 3 hr. drive so told them I would be there on Saturday. I contacted Colleen on Wed., Thur, and Fri. with no response as either she was gone for the day or had a day off. She e-mailed me Friday afternoon after reading my e-mail I sent to you and she stated they sold it on Thursday! I told her I was coming to get it on Sat. and she said sorry I didn't have a deposit on it! She never asked for a deposit! I sold my car to buy this Lincoln and now I don't have a car to drive! Very frustrated! I e-mailed her that and got absolutely no response. Never do business with these guys again!!!
8 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

We know you have many options when purchasing a vehicle.  We apologize that the vehicle you were interested in had sold and you didn't find an alternative choice.
Jul 9, 2016
I don't blame them for selling a truck! I had a scheduled test drive and when I showed up they had sold that said vehicle! I wish I could have been told before I got there! Bad luck I guess!!
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

I apologize about your experience here at Napleton River Oaks Lincoln Cadillac and that the vehicle you were interested in was not available for purchase.
Mar 26, 2016
Sold me the car
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thank you for taking the time to share your review.  We want to thank you for your business!
Mar 25, 2016
Excellent customer service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thanks for sharing! This is exactly what we aim for.
Feb 16, 2016
Put a car up on the Internet with no price....no picture. The sales person said the car was priced $3000 less than the car was actually being sold for.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Read 12 old reviews
Jan 20, 2016
Those people are unreal I seen car on Internet for 26 get in they say 34 they not trying to sell cars wasted my time
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 9, 2015
Dealer experience was great.. just car was out of my price range when I found out how much they wanted
Is this review helpful? Yes | No
Oct 22, 2015
they were great to deal with
Is this review helpful? Yes | No
Jul 14, 2015
I love how they made it so simple n easy for m n i love My new Cadi
Is this review helpful? Yes | No
Apr 3, 2015
Pleasant sales person, no pressure would purchase a vehicial
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 17, 2015
Very ez to deal with. Hasell free. Will buy from them again
Is this review helpful? Yes | No
Feb 22, 2015
Bout my car easily from here
Is this review helpful? Yes | No
Feb 14, 2015
They responded right away and have contacted me since. Thanks
Is this review helpful? Yes | No
Feb 12, 2015
gbgatlast
i called ahead of time twicce to see if the vehicle i wanted to see woudl be there as it was a 45 min drive, was ASSURED it was avaible. i arrived and the vehicle was sold!! no apologies, no attempt to be contrite.. oh yeah it sold!! horrible!!! will not shop there again! and treated with cursory ignorance! horrible!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 4, 2015
Bought a used car from them, good service no pressure. I felt they negotiated fairly.
Is this review helpful? Yes | No
Apr 12, 2014
Do not come down on price at all
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 23, 2013
They want to much money for this car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

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