Napleton Cadillac Lincoln River Oaks

GM Certified Internet Dealer

1777 1/2 River Oaks Dr
Calumet City, IL 60409

Sales: (708) 419-0008

Service: (877) 902-6877

Today 9:00am - 6:00pm
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https://static.cargurus.com/images/forsale/2017/10/09/18/48/2017_cadillac_xt5-pic-922617280303710658-152x114.jpeg

2017 Cadillac XT5 Luxury Used Cars in Calumet City, IL 60409

Good Deal
$4,382 BELOW
CarGurus IMV of $42,377

Price: $37,995

Mileage: 13,677

Location: Calumet City, IL 60409

Average time on market: 68 days Certified Pre-Owned: Yes Transmission: Automatic Color: Dark Granite Metallic Description: Used 2017 Cadillac XT5 Luxury for sale - $37,995, 13,677 miles with Memory Package, Sunroof/Moonroof, Remote Start
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2002 Ford Thunderbird Base Convertible Used Cars in Calumet City, IL 60409

Good Deal
$3,392 BELOW
CarGurus IMV of $17,387

Price: $13,995

Mileage: 42,840

Location: Calumet City, IL 60409

Average time on market: 45 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2002 Ford Thunderbird Base Convertible for sale - $13,995, 42,840 miles with Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/09/01/00/10/2014_cadillac_xts-pic-1641668550336766761-152x114.jpeg

2014 Cadillac XTS Luxury Used Cars in Calumet City, IL 60409

Good Deal
$2,283 BELOW
CarGurus IMV of $21,718

Price: $19,435

Mileage: 62,964

Location: Calumet City, IL 60409

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2014 Cadillac XTS Luxury for sale - $19,435, 62,964 miles with Bluetooth, Leather Seats, Memory Package, Sunroof/Moonroof, Remote Start
https://static.cargurus.com/images/forsale/2017/09/12/18/06/2017_lincoln_continental-pic-7406176688129370934-152x114.jpeg

2017 Lincoln Continental Premiere Used Cars in Calumet City, IL 60409

Good Deal
$1,982 BELOW
CarGurus IMV of $37,924

Price: $35,942

Mileage: 10,248

Location: Calumet City, IL 60409

Certified Pre-Owned: Yes Transmission: Automatic Color: Midnight Sapphire Blue Metallic Description: Used 2017 Lincoln Continental Premiere for sale - $35,942, 10,248 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/07/31/21/00/2014_lincoln_mks-pic-6633237211234226820-152x114.jpeg

2014 Lincoln MKS Sedan Used Cars in Calumet City, IL 60409

Good Deal
$2,308 BELOW
CarGurus IMV of $20,085

Price: $17,777

Mileage: 52,983

Location: Calumet City, IL 60409

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: Automatic Color: Tuxedo Black Description: Used 2014 Lincoln MKS Sedan for sale - $17,777, 52,983 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/10/15/18/05/2010_cadillac_dts-pic-4106197239914745191-152x114.jpeg

2010 Cadillac DTS Premium Used Cars in Calumet City, IL 60409

Good Deal
$1,403 BELOW
CarGurus IMV of $10,528

Price: $9,125

Mileage: 103,426

Location: Calumet City, IL 60409

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2010 Cadillac DTS Premium for sale - $9,125, 103,426 miles with Memory Package, Leather Seats, Sunroof/Moonroof, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2017/07/29/00/08/2015_cadillac_ats-pic-22406707265228397-152x114.jpeg

2015 Cadillac ATS 2.0T AWD Used Cars in Calumet City, IL 60409

Good Deal
$1,747 BELOW
CarGurus IMV of $20,242

Price: $18,495

Mileage: 39,284

Location: Calumet City, IL 60409

Certified Pre-Owned: No Transmission: Automatic Color: Crystal White Description: Used 2015 Cadillac ATS 2.0T AWD for sale - $18,495, 39,284 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/08/16/18/59/2014_cadillac_srx-pic-5984664200881511890-152x114.jpeg

2014 Cadillac SRX Luxury AWD Used Cars in Calumet City, IL 60409

Fair Deal
$1,305 BELOW
CarGurus IMV of $28,297

Price: $26,992

Mileage: 25,030

Location: Calumet City, IL 60409

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: Automatic Color: Terra Mocha Metallic Description: Used 2014 Cadillac SRX Luxury AWD for sale - $26,992, 25,030 miles with Bluetooth, Leather Seats, Memory Package, Sunroof/Moonroof, Remote Start
https://static.cargurus.com/images/forsale/2017/08/11/07/05/2009_mercury_grand_marquis-pic-5469704977788579492-152x114.jpeg

2009 Mercury Grand Marquis LS Used Cars in Calumet City, IL 60409

Fair Deal
$1,028 BELOW
CarGurus IMV of $7,023

Price: $5,995

Mileage: 85,048

Location: Calumet City, IL 60409

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2009 Mercury Grand Marquis LS for sale - $5,995, 85,048 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/08/14/18/00/2015_ford_fusion-pic-8917672290514668135-152x114.jpeg

2015 Ford Fusion SE Used Cars in Calumet City, IL 60409

Fair Deal
$1,022 BELOW
CarGurus IMV of $16,817

Price: $15,795

Mileage: 13,922

Location: Calumet City, IL 60409

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Bronze Fire Metallic Tinted Clearcoat Description: Used 2015 Ford Fusion SE for sale - $15,795, 13,922 miles
https://static.cargurus.com/images/forsale/2017/09/12/18/06/2015_cadillac_srx-pic-3636138674267637515-152x114.jpeg

2015 Cadillac SRX Luxury AWD Used Cars in Calumet City, IL 60409

Fair Deal
$1,103 BELOW
CarGurus IMV of $31,098

Price: $29,995

Mileage: 21,647

Location: Calumet City, IL 60409

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: Automatic Color: Gray Description: Used 2015 Cadillac SRX Luxury AWD for sale - $29,995, 21,647 miles with Bluetooth, Leather Seats, Memory Package, Sunroof/Moonroof, Remote Start, Chrome Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2017 Cadillac XT5 Luxury Used Cars in Calumet City, IL 60409

Fair Deal
$2,266 BELOW
CarGurus IMV of $43,261

Price: $40,995

Mileage: 10,905

Location: Calumet City, IL 60409

Average time on market: 68 days Certified Pre-Owned: No Transmission: Automatic Color: Dark Granite Metallic Description: Used 2017 Cadillac XT5 Luxury for sale - $40,995, 10,905 miles with Memory Package, Sunroof/Moonroof, Remote Start
https://static.cargurus.com/images/forsale/2017/10/09/18/48/2017_lincoln_continental-pic-3615562423859644105-152x114.jpeg

2017 Lincoln Continental Premiere Used Cars in Calumet City, IL 60409

Fair Deal
$900 BELOW
CarGurus IMV of $36,895

Price: $35,995

Mileage: 14,588

Location: Calumet City, IL 60409

Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2017 Lincoln Continental Premiere for sale - $35,995, 14,588 miles with Bluetooth
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2016 Lincoln MKS Sedan Used Cars in Calumet City, IL 60409

Fair Deal
$1,450 BELOW
CarGurus IMV of $26,745

Price: $25,295

Mileage: 17,624

Location: Calumet City, IL 60409

Average time on market: 46 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2016 Lincoln MKS Sedan for sale - $25,295, 17,624 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/09/25/20/58/2014_cadillac_escalade_esv-pic-5519476642658258813-152x114.jpeg

2014 Cadillac Escalade ESV Premium AWD Used Cars in Calumet City, IL 60409

Fair Deal
$830 BELOW
CarGurus IMV of $41,260

Price: $40,430

Mileage: 57,834

Location: Calumet City, IL 60409

Average time on market: 45 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Cadillac Escalade ESV Premium AWD for sale - $40,430, 57,834 miles with Bluetooth, Leather Seats, Aluminum Wheels, Sunroof/Moonroof, Suspension Package
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 31, 2017
Excellent customer service. Even though I didn't purchase. The Sales manager went above & beyond to try to help me. I would recommend this dealership.
Is this review helpful? Yes | No
Jun 17, 2017
lynnesue55
No follow up after talking to an internet rep who knew nothing. Then a manager emailed me with NO info. There were 2 cars we were serious about after a week of no one seeming to take control we gave up. This is no way to sell cars with auto messages and call center reps who seem to have no info or no way to get the info. What ever happened to the Bricks and Motar salesmen who knew their stuff. SAD SAD!
1 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Lynne, I do apologize for your negative experience. We are embarrassed that we were unable to provide you with the information requested as customer satisfaction in both sales and service is our #1 priority. Please contact Dan Randolph or John Tyler at the dealership so we can remedy this situation. Thank you for the feedback.
Jun 13, 2017
I bought the vehicle. Excellent customer service and willingness to negotiate!
Is this review helpful? Yes | No
May 23, 2017
Tanner M
Car was awful. Had a bad history. They wanted to sell it to me, but wouldn't lower the price.
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Tanner, I do apologize we couldn't come to an agreement on price. We strive to put as many customers as we can in a vehicle, but do so at a price we feel is fair and reasonable for both parties.  
Dec 23, 2016
Charlie was great to talk with.
Is this review helpful? Yes | No
Dec 14, 2016
Planethoth
Dealer responded and worked to set up buy. Two hours later was told car was being sold from a deposit the day before.
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thank you for reaching out to us. Your opinion plays an integral part in our customer service. Please reach out to our General Manager, John Tyler at (708) 891-5400 for ways we can make this better. We hope to hear from you.
Oct 8, 2016
All very good
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thank you for your feedback Fred! We really appreciate it.
Aug 14, 2016
Salesman got upset when I asked about the price of the car being negotiable. Staff did not greet us when we entered the dealership. I don't recommend this dealership.
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thank you for bringing this to our attention.  Your feedback is valued and will help us improve our service.
Aug 10, 2016
We purchased the car. However it smelled of smoke terribly. After doing paperwork for 2 hours we were then informed that we still had to wait for the car to be cleaned -as they only had 1 person cleaning cars that day. We decided to leave without the car getting cleaned. There is a fee of $685 that is applied to all used cars they sell (that's what they told us). That fee is for them to "go through the car and check everything ...change oil ect". Well they surely didn't clean this car! There was an old lottery ticket in the back seat pocket and the in cabin air filter was gross! It had to be the original filter. I expected that to be something they "check" when they go over the car. The only person in this building that didn't move like a sloth was the finance guy- we were out of his office within 10 mins. I thought it was very unprofessional seeing the salesmen standing outside the entrance smoking. We have spent 2 days cleaning the car and making it smell better. I would not return to this dealership.
8 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

We appreciate you taking the time to provide some valuable feedback.  This comes as a shock to me given the attention we devote to every client and every transaction. This is not at all usual and this incident will not pass unscrutinized.
Aug 10, 2016
Worked with them on the phone and told Colleen I wanted this vehicle. It was a 3 hr. drive so told them I would be there on Saturday. I contacted Colleen on Wed., Thur, and Fri. with no response as either she was gone for the day or had a day off. She e-mailed me Friday afternoon after reading my e-mail I sent to you and she stated they sold it on Thursday! I told her I was coming to get it on Sat. and she said sorry I didn't have a deposit on it! She never asked for a deposit! I sold my car to buy this Lincoln and now I don't have a car to drive! Very frustrated! I e-mailed her that and got absolutely no response. Never do business with these guys again!!!
8 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

We know you have many options when purchasing a vehicle.  We apologize that the vehicle you were interested in had sold and you didn't find an alternative choice.
Jul 9, 2016
I don't blame them for selling a truck! I had a scheduled test drive and when I showed up they had sold that said vehicle! I wish I could have been told before I got there! Bad luck I guess!!
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

I apologize about your experience here at Napleton River Oaks Lincoln Cadillac and that the vehicle you were interested in was not available for purchase.
Mar 26, 2016
Sold me the car
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thank you for taking the time to share your review.  We want to thank you for your business!
Mar 25, 2016
Excellent customer service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thanks for sharing! This is exactly what we aim for.
Feb 16, 2016
Put a car up on the Internet with no price....no picture. The sales person said the car was priced $3000 less than the car was actually being sold for.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 20, 2016
Those people are unreal I seen car on Internet for 26 get in they say 34 they not trying to sell cars wasted my time
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 9, 2015
Dealer experience was great.. just car was out of my price range when I found out how much they wanted
Is this review helpful? Yes | No
Oct 22, 2015
they were great to deal with
Is this review helpful? Yes | No
Read 9 old reviews
Jul 14, 2015
I love how they made it so simple n easy for m n i love My new Cadi
Is this review helpful? Yes | No
Apr 3, 2015
Pleasant sales person, no pressure would purchase a vehicial
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 17, 2015
Very ez to deal with. Hasell free. Will buy from them again
Is this review helpful? Yes | No
Feb 22, 2015
Bout my car easily from here
Is this review helpful? Yes | No
Feb 14, 2015
They responded right away and have contacted me since. Thanks
Is this review helpful? Yes | No
Feb 12, 2015
gbgatlast
i called ahead of time twicce to see if the vehicle i wanted to see woudl be there as it was a 45 min drive, was ASSURED it was avaible. i arrived and the vehicle was sold!! no apologies, no attempt to be contrite.. oh yeah it sold!! horrible!!! will not shop there again! and treated with cursory ignorance! horrible!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 4, 2015
Bought a used car from them, good service no pressure. I felt they negotiated fairly.
Is this review helpful? Yes | No
Apr 12, 2014
Do not come down on price at all
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 23, 2013
They want to much money for this car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

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