Napleton Cadillac Lincoln River Oaks

GM Certified Internet Dealer

1777 1/2 River Oaks Dr
Calumet City, IL 60409

Sales: (708) 419-0008

Service: (877) 902-6877

Today 9:00am - 6:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/08/04/18/02/2004_lincoln_town_car-pic-897911154241283750-152x114.jpeg

2004 Lincoln Town Car Signature Used Cars in Calumet City, IL 60409

Good Deal
$2,016 BELOW
CarGurus IMV of $7,670

Price: $5,654

Mileage: 65,145

Location: Calumet City, IL 60409

Average time on market: 13 days Certified Pre-Owned: No Transmission: Automatic Color: Green Description: Used 2004 Lincoln Town Car Signature for sale - $5,654, 65,145 miles with Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/05/23/12/10/2011_ford_fusion-pic-1297642345419249738-152x114.jpeg

2011 Ford Fusion SEL Used Cars in Calumet City, IL 60409

Good Deal
$1,527 BELOW
CarGurus IMV of $10,525

Price: $8,998

Mileage: 63,624

Location: Calumet City, IL 60409

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Tuxedo Black Metallic Description: Used 2011 Ford Fusion SEL for sale - $8,998, 63,624 miles with Bluetooth, Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/06/23/12/37/2006_toyota_avalon-pic-8561779282394778299-152x114.jpeg

2006 Toyota Avalon Touring Used Cars in Calumet City, IL 60409

Good Deal
$1,351 BELOW
CarGurus IMV of $7,063

Price: $5,712

Mileage: 140,690

Location: Calumet City, IL 60409

Certified Pre-Owned: No Transmission: Automatic Color: Phantom Gray Pearl Description: Used 2006 Toyota Avalon Touring for sale - $5,712, 140,690 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/08/11/07/05/2017_cadillac_xts-pic-4604597910287498540-152x114.jpeg

2017 Cadillac XTS Luxury AWD Used Cars in Calumet City, IL 60409

Fair Deal
$2,334 BELOW
CarGurus IMV of $40,329

Price: $37,995

Mileage: 14,580

Location: Calumet City, IL 60409

Average time on market: 22 days Certified Pre-Owned: Yes Transmission: Automatic Color: Radiant Silver Metallic Description: Used 2017 Cadillac XTS Luxury AWD for sale - $37,995, 14,580 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2017/07/13/21/03/2013_chevrolet_captiva_sport-pic-7297480570300437861-152x114.jpeg

2013 Chevrolet Captiva Sport LT Used Cars in Calumet City, IL 60409

Fair Deal
$638 BELOW
CarGurus IMV of $11,539

Price: $10,901

Mileage: 70,070

Location: Calumet City, IL 60409

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2013 Chevrolet Captiva Sport LT for sale - $10,901, 70,070 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/07/21/21/01/2016_cadillac_ct6-pic-7406461767067200794-152x114.jpeg

2016 Cadillac CT6 Turbo Luxury Used Cars in Calumet City, IL 60409

Fair Deal
$2,002 BELOW
CarGurus IMV of $42,001

Price: $39,999

Mileage: 22,379

Location: Calumet City, IL 60409

Certified Pre-Owned: Yes Transmission: Automatic Color: Gray Description: Used 2016 Cadillac CT6 Turbo Luxury for sale - $39,999, 22,379 miles with Bluetooth, Aluminum Wheels, Navigation System, Comfort Package, SE Package, Convenience Package
https://static.cargurus.com/images/forsale/2017/04/27/20/44/2013_chevrolet_equinox-pic-4032511205993918947-152x114.jpeg

2013 Chevrolet Equinox LT2 AWD Used Cars in Calumet City, IL 60409

Fair Deal
$605 BELOW
CarGurus IMV of $15,600

Price: $14,995

Mileage: 59,969

Location: Calumet City, IL 60409

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Ice Metallic Description: Used 2013 Chevrolet Equinox LT2 AWD for sale - $14,995, 59,969 miles with Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/05/23/12/10/2014_toyota_rav4-pic-7717580033932360455-152x114.jpeg

2014 Toyota RAV4 LE Used Cars in Calumet City, IL 60409

Fair Deal
$379 BELOW
CarGurus IMV of $15,601

Price: $15,222

Mileage: 55,137

Location: Calumet City, IL 60409

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Gray Metallic Description: Used 2014 Toyota RAV4 LE for sale - $15,222, 55,137 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/06/23/12/37/2014_ford_escape-pic-3136275606375551237-152x114.jpeg

2014 Ford Escape SE Used Cars in Calumet City, IL 60409

Fair Deal
$259 BELOW
CarGurus IMV of $13,080

Price: $12,821

Mileage: 74,870

Location: Calumet City, IL 60409

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Sterling Gray Metallic Description: Used 2014 Ford Escape SE for sale - $12,821, 74,870 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/08/11/07/05/2011_cadillac_cts-pic-4054124506610425139-152x114.jpeg

2011 Cadillac CTS 3.6L Premium AWD Used Cars in Calumet City, IL 60409

Fair Deal
$213 BELOW
CarGurus IMV of $15,208

Price: $14,995

Mileage: 84,556

Location: Calumet City, IL 60409

Certified Pre-Owned: No Transmission: Automatic Description: Used 2011 Cadillac CTS 3.6L Premium AWD for sale - $14,995, 84,556 miles with Performance Package, Leather Seats, Sunroof/Moonroof, Navigation System, Aluminum Wheels, Trim Package, Luxury Package, Wood Trim Package, SE Package, Appearance Package, Bluetooth, Memory Package, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2017/07/31/21/00/2014_lincoln_mks-pic-6633237211234226820-152x114.jpeg

2014 Lincoln MKS Sedan Used Cars in Calumet City, IL 60409

Fair Deal
$238 BELOW
CarGurus IMV of $20,239

Price: $20,001

Mileage: 52,983

Location: Calumet City, IL 60409

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: Automatic Color: Tuxedo Black Description: Used 2014 Lincoln MKS Sedan for sale - $20,001, 52,983 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/07/13/21/03/2015_lincoln_mkz-pic-7640755386312421270-152x114.jpeg

2015 Lincoln MKZ V6 Used Cars in Calumet City, IL 60409

Fair Deal
$196 BELOW
CarGurus IMV of $24,128

Price: $23,932

Mileage: 22,349

Location: Calumet City, IL 60409

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Lincoln MKZ V6 for sale - $23,932, 22,349 miles with Navigation System
https://static.cargurus.com/images/forsale/2017/07/29/00/10/2009_cadillac_cts-pic-592012049449164125-152x114.jpeg

2009 Cadillac CTS 3.6L SFI Used Cars in Calumet City, IL 60409

Fair Deal
$44 BELOW
CarGurus IMV of $9,439

Price: $9,395

Mileage: 117,377

Location: Calumet City, IL 60409

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2009 Cadillac CTS 3.6L SFI for sale - $9,395, 117,377 miles with Navigation System, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/08/11/07/05/2013_chevrolet_avalanche-pic-1651028304297657000-152x114.jpeg

2013 Chevrolet Avalanche Black Diamond LTZ 4WD Used Cars in Calumet City, IL 60409

Fair Deal
$55 BELOW
CarGurus IMV of $33,388

Price: $33,333

Mileage: 51,256

Location: Calumet City, IL 60409

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2013 Chevrolet Avalanche Black Diamond LTZ 4WD for sale - $33,333, 51,256 miles with Navigation System, Bluetooth, Suspension Package
https://static.cargurus.com/images/forsale/2017/05/23/11/51/2014_nissan_juke-pic-1126311486863730301-152x114.jpeg

2014 Nissan Juke S AWD Used Cars in Calumet City, IL 60409

Fair Deal
$27 ABOVE
CarGurus IMV of $14,968

Price: $14,995

Mileage: 27,917

Location: Calumet City, IL 60409

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Red Alert Description: Used 2014 Nissan Juke S AWD for sale - $14,995, 27,917 miles with Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 31, 2017
Excellent customer service. Even though I didn't purchase. The Sales manager went above & beyond to try to help me. I would recommend this dealership.
Is this review helpful? Yes | No
Jun 17, 2017
lynnesue55
No follow up after talking to an internet rep who knew nothing. Then a manager emailed me with NO info. There were 2 cars we were serious about after a week of no one seeming to take control we gave up. This is no way to sell cars with auto messages and call center reps who seem to have no info or no way to get the info. What ever happened to the Bricks and Motar salesmen who knew their stuff. SAD SAD!
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Lynne, I do apologize for your negative experience. We are embarrassed that we were unable to provide you with the information requested as customer satisfaction in both sales and service is our #1 priority. Please contact Dan Randolph or John Tyler at the dealership so we can remedy this situation. Thank you for the feedback.
Jun 13, 2017
I bought the vehicle. Excellent customer service and willingness to negotiate!
Is this review helpful? Yes | No
May 23, 2017
Tanner M
Car was awful. Had a bad history. They wanted to sell it to me, but wouldn't lower the price.
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Tanner, I do apologize we couldn't come to an agreement on price. We strive to put as many customers as we can in a vehicle, but do so at a price we feel is fair and reasonable for both parties.  
Dec 23, 2016
Charlie was great to talk with.
Is this review helpful? Yes | No
Dec 14, 2016
Planethoth
Dealer responded and worked to set up buy. Two hours later was told car was being sold from a deposit the day before.
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thank you for reaching out to us. Your opinion plays an integral part in our customer service. Please reach out to our General Manager, John Tyler at (708) 891-5400 for ways we can make this better. We hope to hear from you.
Oct 8, 2016
All very good
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thank you for your feedback Fred! We really appreciate it.
Aug 14, 2016
Salesman got upset when I asked about the price of the car being negotiable. Staff did not greet us when we entered the dealership. I don't recommend this dealership.
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thank you for bringing this to our attention.  Your feedback is valued and will help us improve our service.
Aug 10, 2016
We purchased the car. However it smelled of smoke terribly. After doing paperwork for 2 hours we were then informed that we still had to wait for the car to be cleaned -as they only had 1 person cleaning cars that day. We decided to leave without the car getting cleaned. There is a fee of $685 that is applied to all used cars they sell (that's what they told us). That fee is for them to "go through the car and check everything ...change oil ect". Well they surely didn't clean this car! There was an old lottery ticket in the back seat pocket and the in cabin air filter was gross! It had to be the original filter. I expected that to be something they "check" when they go over the car. The only person in this building that didn't move like a sloth was the finance guy- we were out of his office within 10 mins. I thought it was very unprofessional seeing the salesmen standing outside the entrance smoking. We have spent 2 days cleaning the car and making it smell better. I would not return to this dealership.
8 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

We appreciate you taking the time to provide some valuable feedback.  This comes as a shock to me given the attention we devote to every client and every transaction. This is not at all usual and this incident will not pass unscrutinized.
Aug 10, 2016
Worked with them on the phone and told Colleen I wanted this vehicle. It was a 3 hr. drive so told them I would be there on Saturday. I contacted Colleen on Wed., Thur, and Fri. with no response as either she was gone for the day or had a day off. She e-mailed me Friday afternoon after reading my e-mail I sent to you and she stated they sold it on Thursday! I told her I was coming to get it on Sat. and she said sorry I didn't have a deposit on it! She never asked for a deposit! I sold my car to buy this Lincoln and now I don't have a car to drive! Very frustrated! I e-mailed her that and got absolutely no response. Never do business with these guys again!!!
8 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

We know you have many options when purchasing a vehicle.  We apologize that the vehicle you were interested in had sold and you didn't find an alternative choice.
Jul 9, 2016
I don't blame them for selling a truck! I had a scheduled test drive and when I showed up they had sold that said vehicle! I wish I could have been told before I got there! Bad luck I guess!!
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

I apologize about your experience here at Napleton River Oaks Lincoln Cadillac and that the vehicle you were interested in was not available for purchase.
Mar 26, 2016
Sold me the car
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thank you for taking the time to share your review.  We want to thank you for your business!
Mar 25, 2016
Excellent customer service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Napleton Cadillac Lincoln River Oaks:

Thanks for sharing! This is exactly what we aim for.
Feb 16, 2016
Put a car up on the Internet with no price....no picture. The sales person said the car was priced $3000 less than the car was actually being sold for.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 20, 2016
Those people are unreal I seen car on Internet for 26 get in they say 34 they not trying to sell cars wasted my time
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 9, 2015
Dealer experience was great.. just car was out of my price range when I found out how much they wanted
Is this review helpful? Yes | No
Oct 22, 2015
they were great to deal with
Is this review helpful? Yes | No
Read 9 old reviews
Jul 14, 2015
I love how they made it so simple n easy for m n i love My new Cadi
Is this review helpful? Yes | No
Apr 3, 2015
Pleasant sales person, no pressure would purchase a vehicial
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 17, 2015
Very ez to deal with. Hasell free. Will buy from them again
Is this review helpful? Yes | No
Feb 22, 2015
Bout my car easily from here
Is this review helpful? Yes | No
Feb 14, 2015
They responded right away and have contacted me since. Thanks
Is this review helpful? Yes | No
Feb 12, 2015
gbgatlast
i called ahead of time twicce to see if the vehicle i wanted to see woudl be there as it was a 45 min drive, was ASSURED it was avaible. i arrived and the vehicle was sold!! no apologies, no attempt to be contrite.. oh yeah it sold!! horrible!!! will not shop there again! and treated with cursory ignorance! horrible!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 4, 2015
Bought a used car from them, good service no pressure. I felt they negotiated fairly.
Is this review helpful? Yes | No
Apr 12, 2014
Do not come down on price at all
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 23, 2013
They want to much money for this car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

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