Napleton Cadillac Lincoln River Oaks

GM Certified Internet Dealer

1777 1/2 River Oaks Dr
Calumet City, IL 60409

Sales: (708) 419-0008

Service: (877) 902-6877

Today 9:00 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/04/06/20/48/2015_bmw_x1-pic-4362325431231679572-152x114.jpeg

2015 BMW X1 xDrive28i AWD Used Cars in Calumet City, IL 60409

Good Deal
$2,300 BELOW
CarGurus IMV of $20,288

Price: $17,988

Mileage: 43,265

Location: Calumet City, IL 60409

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2015 BMW X1 xDrive28i AWD for sale - $17,988, 43,265 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/03/24/20/48/2016_lincoln_mkz_hybrid-pic-635574898499726319-152x114.jpeg

2016 Lincoln MKZ Hybrid FWD Used Cars in Calumet City, IL 60409

Good Deal
$2,970 BELOW
CarGurus IMV of $23,314

Price: $20,344

Mileage: 30,040

Location: Calumet City, IL 60409

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Luxe Metallic Description: Used 2016 Lincoln MKZ Hybrid FWD for sale - $20,344, 30,040 miles with Navigation System
https://static.cargurus.com/images/forsale/2018/05/18/00/13/2014_ford_taurus-pic-6136335886756384879-152x114.jpeg

2014 Ford Taurus SEL Used Cars in Calumet City, IL 60409

Good Deal
$1,589 BELOW
CarGurus IMV of $13,584

Price: $11,995

Mileage: 66,747

Location: Calumet City, IL 60409

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2014 Ford Taurus SEL for sale - $11,995, 66,747 miles
https://static.cargurus.com/images/forsale/2018/02/17/22/47/2014_nissan_rogue-pic-6619387831644000541-152x114.jpeg

2014 Nissan Rogue SL AWD Used Cars in Calumet City, IL 60409

Good Deal
$1,057 BELOW
CarGurus IMV of $17,390

Price: $16,333

Mileage: 51,502

Location: Calumet City, IL 60409

Average time on market: 59 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2014 Nissan Rogue SL AWD for sale - $16,333, 51,502 miles
https://static.cargurus.com/images/forsale/2018/05/18/00/13/2015_chevrolet_equinox-pic-655509333480908222-152x114.jpeg

2015 Chevrolet Equinox 1LT FWD Used Cars in Calumet City, IL 60409

Good Deal
$822 BELOW
CarGurus IMV of $16,710

Price: $15,888

Mileage: 37,041

Location: Calumet City, IL 60409

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Champaigne Description: Used 2015 Chevrolet Equinox 1LT FWD for sale - $15,888, 37,041 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/04/30/15/34/2016_lincoln_mkx-pic-214636764405634516-152x114.jpeg

2016 Lincoln MKX Select FWD Used Cars in Calumet City, IL 60409

Good Deal
$1,708 BELOW
CarGurus IMV of $31,152

Price: $29,444

Mileage: 13,131

Location: Calumet City, IL 60409

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2016 Lincoln MKX Select FWD for sale - $29,444, 13,131 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/03/24/20/48/2016_cadillac_srx-pic-2360397377019230167-152x114.jpeg

2016 Cadillac SRX Luxury FWD Used Cars in Calumet City, IL 60409

Fair Deal
$1,031 BELOW
CarGurus IMV of $26,475

Price: $25,444

Mileage: 29,653

Location: Calumet City, IL 60409

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Sapphire Blue Metallic Description: Used 2016 Cadillac SRX Luxury FWD for sale - $25,444, 29,653 miles with Bluetooth, Leather Seats, Memory Package, Sunroof/Moonroof, Remote Start, Chrome Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2010 Lincoln Navigator 4WD Used Cars in Calumet City, IL 60409

Fair Deal
$1,068 BELOW
CarGurus IMV of $10,063

Price: $8,995

Mileage: 187,554

Location: Calumet City, IL 60409

Average time on market: 22 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2010 Lincoln Navigator 4WD for sale - $8,995, 187,554 miles with Leather Seats, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/03/29/15/04/2015_lincoln_mkx-pic-9062356711246777003-152x114.jpeg

2015 Lincoln MKX AWD Used Cars in Calumet City, IL 60409

Fair Deal
$754 BELOW
CarGurus IMV of $28,642

Price: $27,888

Mileage: 25,145

Location: Calumet City, IL 60409

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2015 Lincoln MKX AWD for sale - $27,888, 25,145 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2018/05/01/12/35/2017_buick_envision-pic-4851610897159955149-152x114.jpeg

2017 Buick Envision Essence FWD Used Cars in Calumet City, IL 60409

Fair Deal
$846 BELOW
CarGurus IMV of $27,733

Price: $26,887

Mileage: 13,368

Location: Calumet City, IL 60409

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Purple Description: Used 2017 Buick Envision Essence FWD for sale - $26,887, 13,368 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/01/12/35/2017_buick_regal-pic-6638872974803213665-152x114.jpeg

2017 Buick Regal Sport Touring Sedan FWD Used Cars in Calumet City, IL 60409

Fair Deal
$812 BELOW
CarGurus IMV of $22,145

Price: $21,333

Mileage: 5,854

Location: Calumet City, IL 60409

Average time on market: 67 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2017 Buick Regal Sport Touring Sedan FWD for sale - $21,333, 5,854 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/03/24/20/48/2016_cadillac_srx-pic-5404218930646598333-152x114.jpeg

2016 Cadillac SRX Luxury AWD Used Cars in Calumet City, IL 60409

Fair Deal
$459 BELOW
CarGurus IMV of $27,347

Price: $26,888

Mileage: 37,242

Location: Calumet City, IL 60409

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Radiant Silver Metallic Description: Used 2016 Cadillac SRX Luxury AWD for sale - $26,888, 37,242 miles with Bluetooth, Leather Seats, Memory Package, Sunroof/Moonroof, Remote Start, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/05/01/01/22/2017_subaru_legacy-pic-4340741590339484633-152x114.jpeg

2017 Subaru Legacy 2.5i Premium Used Cars in Calumet City, IL 60409

Fair Deal
$290 BELOW
CarGurus IMV of $19,934

Price: $19,644

Mileage: 7,541

Location: Calumet City, IL 60409

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2017 Subaru Legacy 2.5i Premium for sale - $19,644, 7,541 miles
https://static.cargurus.com/images/forsale/2018/05/12/05/56/2017_cadillac_xt5-pic-6371200032007510610-152x114.jpeg

2017 Cadillac XT5 Luxury AWD Used Cars in Calumet City, IL 60409

Fair Deal
$327 BELOW
CarGurus IMV of $35,282

Price: $34,955

Mileage: 25,905

Location: Calumet City, IL 60409

Average time on market: 47 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2017 Cadillac XT5 Luxury AWD for sale - $34,955, 25,905 miles with Memory Package, Sunroof/Moonroof, Remote Start
https://static.cargurus.com/images/forsale/2018/04/20/11/51/2015_dodge_journey-pic-217782673318345910-152x114.jpeg

2015 Dodge Journey R/T AWD Used Cars in Calumet City, IL 60409

Fair Deal
$9 ABOVE
CarGurus IMV of $18,988

Price: $18,997

Mileage: 24,855

Location: Calumet City, IL 60409

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2015 Dodge Journey R/T AWD for sale - $18,997, 24,855 miles with Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
May 20, 2018
GuruWLJ12
Gave me next to nothing for my car and then messed up the title on my new car which cost me $25 to get an extended permit tag
Is this review helpful? Yes | No
Jul 31, 2017
Excellent customer service. Even though I didn't purchase. The Sales manager went above & beyond to try to help me. I would recommend this dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 17, 2017
lynnesue55
No follow up after talking to an internet rep who knew nothing. Then a manager emailed me with NO info. There were 2 cars we were serious about after a week of no one seeming to take control we gave up. This is no way to sell cars with auto messages and call center reps who seem to have no info or no way to get the info. What ever happened to the Bricks and Motar salesmen who knew their stuff. SAD SAD!
4 of 7 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Lynne, I do apologize for your negative experience. We are embarrassed that we were unable to provide you with the information requested as customer satisfaction in both sales and service is our #1 priority. Please contact Dan Randolph or John Tyler at the dealership so we can remedy this situation. Thank you for the feedback.
Jun 13, 2017
I bought the vehicle. Excellent customer service and willingness to negotiate!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 23, 2017
Tanner M
Car was awful. Had a bad history. They wanted to sell it to me, but wouldn't lower the price.
3 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Tanner, I do apologize we couldn't come to an agreement on price. We strive to put as many customers as we can in a vehicle, but do so at a price we feel is fair and reasonable for both parties.  
Dec 23, 2016
Charlie was great to talk with.
Is this review helpful? Yes | No
Dec 14, 2016
Planethoth
Dealer responded and worked to set up buy. Two hours later was told car was being sold from a deposit the day before.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for reaching out to us. Your opinion plays an integral part in our customer service. Please reach out to our General Manager, John Tyler at (708) 891-5400 for ways we can make this better. We hope to hear from you.
Oct 8, 2016
All very good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your feedback Fred! We really appreciate it.
Aug 14, 2016
Salesman got upset when I asked about the price of the car being negotiable. Staff did not greet us when we entered the dealership. I don't recommend this dealership.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for bringing this to our attention.  Your feedback is valued and will help us improve our service.
Aug 10, 2016
We purchased the car. However it smelled of smoke terribly. After doing paperwork for 2 hours we were then informed that we still had to wait for the car to be cleaned -as they only had 1 person cleaning cars that day. We decided to leave without the car getting cleaned. There is a fee of $685 that is applied to all used cars they sell (that's what they told us). That fee is for them to "go through the car and check everything ...change oil ect". Well they surely didn't clean this car! There was an old lottery ticket in the back seat pocket and the in cabin air filter was gross! It had to be the original filter. I expected that to be something they "check" when they go over the car. The only person in this building that didn't move like a sloth was the finance guy- we were out of his office within 10 mins. I thought it was very unprofessional seeing the salesmen standing outside the entrance smoking. We have spent 2 days cleaning the car and making it smell better. I would not return to this dealership.
10 of 12 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We appreciate you taking the time to provide some valuable feedback.  This comes as a shock to me given the attention we devote to every client and every transaction. This is not at all usual and this incident will not pass unscrutinized.
Aug 10, 2016
Worked with them on the phone and told Colleen I wanted this vehicle. It was a 3 hr. drive so told them I would be there on Saturday. I contacted Colleen on Wed., Thur, and Fri. with no response as either she was gone for the day or had a day off. She e-mailed me Friday afternoon after reading my e-mail I sent to you and she stated they sold it on Thursday! I told her I was coming to get it on Sat. and she said sorry I didn't have a deposit on it! She never asked for a deposit! I sold my car to buy this Lincoln and now I don't have a car to drive! Very frustrated! I e-mailed her that and got absolutely no response. Never do business with these guys again!!!
10 of 11 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We know you have many options when purchasing a vehicle.  We apologize that the vehicle you were interested in had sold and you didn't find an alternative choice.
Jul 9, 2016
I don't blame them for selling a truck! I had a scheduled test drive and when I showed up they had sold that said vehicle! I wish I could have been told before I got there! Bad luck I guess!!
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
I apologize about your experience here at Napleton River Oaks Lincoln Cadillac and that the vehicle you were interested in was not available for purchase.
Read 15 old reviews
Mar 26, 2016
Sold me the car
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for taking the time to share your review.  We want to thank you for your business!
Mar 25, 2016
Excellent customer service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks for sharing! This is exactly what we aim for.
Feb 16, 2016
Put a car up on the Internet with no price....no picture. The sales person said the car was priced $3000 less than the car was actually being sold for.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 20, 2016
Those people are unreal I seen car on Internet for 26 get in they say 34 they not trying to sell cars wasted my time
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 9, 2015
Dealer experience was great.. just car was out of my price range when I found out how much they wanted
Is this review helpful? Yes | No
Oct 22, 2015
they were great to deal with
Is this review helpful? Yes | No
Jul 14, 2015
I love how they made it so simple n easy for m n i love My new Cadi
Is this review helpful? Yes | No
Apr 3, 2015
Pleasant sales person, no pressure would purchase a vehicial
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 17, 2015
Very ez to deal with. Hasell free. Will buy from them again
Is this review helpful? Yes | No
Feb 22, 2015
Bout my car easily from here
Is this review helpful? Yes | No
Feb 14, 2015
They responded right away and have contacted me since. Thanks
Is this review helpful? Yes | No
Feb 12, 2015
gbgatlast
i called ahead of time twicce to see if the vehicle i wanted to see woudl be there as it was a 45 min drive, was ASSURED it was avaible. i arrived and the vehicle was sold!! no apologies, no attempt to be contrite.. oh yeah it sold!! horrible!!! will not shop there again! and treated with cursory ignorance! horrible!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 4, 2015
Bought a used car from them, good service no pressure. I felt they negotiated fairly.
Is this review helpful? Yes | No
Apr 12, 2014
Do not come down on price at all
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 23, 2013
They want to much money for this car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

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