Lia Honda

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Certified Used Dealer, Internet Certified

293 King St
Northampton, MA 01060

Sales: (855) 984-8752

Today 9:00 AM - 6:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 23, 2017
I saw the Audi A4 on CarGurus and contacted Lia to take the car for a test drive. They emailed me back and we set up a time to try out the car. When we got to the dealership the car was parked in front and all ready to go. Cameron took us for a test ride and then we dealt with Roger to have our Mercedes appraised for a trade in. We agreed on a price and the deal was made. The car was delivered to our house detailed and registered. It was one of the smoothest car transactions I have ever made. Thank you Lia Honda staff for a great experience
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Nov 21, 2017
Quick response
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Jan 23, 2017
Eric was an excellent salesperson. Very helpful in finding and making the pricing work
1 of 1 people found this review helpful.
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Oct 27, 2016
They were awesome! Got me in and out within 2hours! Eric and Gina went above and beyond! The were very helpful and explained everything thoroughly. I would definitely recommend Lia Honda to my friends and family!
1 of 1 people found this review helpful.
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Aug 6, 2016
The salesman didn't really seem like he wanted to sell me anything. There was only one friendly person in the showroom when I went. I believe his name was Jason. No one else seemed like they could be bothered to help me.
4 of 4 people found this review helpful.
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Jun 8, 2016
I negotiated a price for a vehicle listed on their we site. I drove a distance to purchase the car and was informed that the car was not there was in transit and was already sold!! Why negotiate a price for a vehicle that does not exist??? I was all set to purchase the vehicle I had negotiated a price for with checkbook in hand. Their loss! How can you trust a dealership that does such things.
8 of 8 people found this review helpful.
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Read 7 old reviews
Aug 7, 2015
Prompt replies to online inquiries. Patient, thoughtful, intelligent agents who put the customer experience and needs first rather than the 'aggressive sale'.
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Jul 21, 2015
Has the car I want but no navigation in it. Kept great email correspondence.
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Jan 26, 2015
Excellent experience! Kurt Blankenburg was a great salesperson to work with. The team at Lia Honda North Hampton was definitely interested in promoting a positive experience. I would definitely go back.
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Nov 7, 2014
Very quick to respond by phone and e-mail
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Jun 24, 2014
Ted, Jim and Jeannine were all very helpful and didn't pressure me.
1 of 1 people found this review helpful.
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Jan 2, 2013
I was extremely disappointed in the poor Customer Service I received at this dealership. I was interested in a used car that was listed on their website. I called the dealership and was told that all of the salespeople were in a meeting and that someone would get back to me. After waiting for a callback for 4 hours, I called again and made an appointment to see the car. I arrived about 5 min. early and the receptionist said she would locate the salesperson who made the appointment. She never returned to her desk. I was left waiting 15 min. past my appointment time and when the salesperson finally showed up, he told me the car had "just been sold". These people need to be taught what Customer Service actually means. The whole time I was waiting, not one person approached me to ask if they could help. Evidentally, the word around town is that this is not a place to do business and, based on my experience, I have to agree.
2 of 2 people found this review helpful.
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Sep 8, 2012
quick responce to my question, in the end I got a better deal closer to home.
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