Hoffman Honda

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Certified Used Dealer, Internet Certified, Customer Appreciation Days

40 Albany Tpke
West Simsbury, CT 06092

Sales: (860) 525-3987

Service: (860) 651-3501

Today 8:30 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 10, 2017
I had a great experience with Cory Jimenez and Hoffman Honda. He was responsive, especially when I had to bring the car back to have the display looked at, they brought the car to Cadillac and the display was replaced in a timely manner. My first Cadillac, Great car so far!
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Response from Hoffman Honda:

Hello Hector, Thank you for choosing Hoffman Honda and for providing us with your feedback about working with Corey and our team. We are so pleased that you had a five star experience! See you again when you are next in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Aug 22, 2017
Very very good
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Response from Hoffman Honda:

Hello Dwight, Thank you for choosing Hoffman Honda and for providing us with your feedback about your recent visit. We are pleased to see that our team provided you with a five star experience! See you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.  
May 23, 2017
Quick response, attentive staff, will likely buy a car from them.
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Response from Hoffman Honda:

Hello Priscilla, Thank you for providing us with your feedback. We are pleased to read that our attentive staff provided you with quick response. We look forward to an opportunity to do business with you. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.    
Apr 23, 2017
Zaybadmon
Great Service
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Response from Hoffman Honda:

Hi Zaybadmon, Thank you for choosing Hoffman Honda. We are pleased to read that our team provided you with great service! We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again! Kind regards, Alison Gilbert, Reputation management Specialist, Hoffman Auto Group. Driven by Trust.
Mar 25, 2017
Very good
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Response from Hoffman Honda:

Hello Joaquin, Thank you for choosing Hoffman Honda and for providing us with your feedback about your recent visit. We are pleased to see that our team was able to give you a great experience! We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Nov 21, 2016
The guys at Hoffman worked with me even though I was several states away. They even picked me up at the airport and brought me to their dealership to complete the transaction. I highly recommend them!
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Response from Hoffman Honda:

Hi Sean, Thank you for choosing Hoffman Honda and providing us with your feedback about your recent visit. We are pleased to read that our team worked with you to ensure that you purchased the exact vehicle you wanted, and that they even picked you up from the airport! We value our customers and we are dedicated to ensuring an exceptional experience at every visit, so let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.  
Aug 21, 2016
Kemkay12
Really wanted to get this car. The lady whom I spoke with was telling me to come in because they can't negotiate on the phone. I didn't bother to Ho because if you can't quote me a price on the phone, what's the difference when I waste my gas to go and the price remains.
1 of 1 people found this review helpful.
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Jun 17, 2016
Dealer was very Good. Vehicle was not exactly what I wanted
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Jun 2, 2016
So far very good
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Response from Hoffman Honda:

Jim, Thank you for choosing Hoffman Honda and letting us know your recent visit was worthy of a 5-star rating from you. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Jan 4, 2016
Paul23690
Not really impressed. Wasn't flexible on pricing.
1 of 1 people found this review helpful.
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Read 5 old reviews
Aug 7, 2015
Some of best up-front price offers in the area. Good inventory. Agents were prompt, informative and patient. One agent in particular was helpful and informative, but too aggressive and made inappropriate comments. Left a bad taste in the mouth, despite the aggressive pricing and information provided.
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Mar 16, 2014
Very Helpful with my inquiry's although the car I wanted sold the night before I called~ my loss
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Jul 11, 2013
Poor.. Unprofessional manager, went for second appt didn't have vehicle I wanted to see; more typical bait and switch
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Jun 26, 2013
Dealer was reluctant to hand over Carfax report, wanted me to drive there to see it, even after I told them it was an hour and a half ride for me. After 4 hours of being given the run around on the phone I finally got someone to tell me what was on the report, and come to find out the car was in an accident. I wouldn't reccomend this dealership to anyone.
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Aug 30, 2011
We went on a Saturday morning and it was very busy and we had to wait a while. However the people were nice and courteous. They explained all of the costs before performing the services.
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